Quote:
Originally Posted by straykatbluz
at the very least could you make it so people are emailed when their email/pw has been changed? "your pw has been changed, if this was not you please contact us etc"..
This is super standard just on normal websites/accounts, kinda shocking you don't have this when money is involved.
I just changed passwords on all sites after reading this thread and the only one site that DIDN'T send me an email was 888.
This is so true. Can't believe this didn't happen automatically or someone can change pw without access to email account at all. Just absurd.
I even went through my emails login log, and no one even tried to get into my email account. So it's crazy that someone can change the email address on your account and you not be notified in any way at all.
Quote:
Originally Posted by dirty.brasil
hey guys, my 888 account has been hacked too. i have not been online since sunday and was not able to log in to my account today. checked my email and they reset my password on monday and dumped the money off playing cash.
have you all had similar experiences? account is now locked but would appreciate some advice on how to proceed. this is ludicrous that they were able to get so many of us
Sorry to hear this dude. I am still going through the process with my account, but expect long delays between emails and essentially no info about how it occurred or even what is going on. I haven't even been told if my account is locked or w/e so if you've been told that then you are doing better than I am with support.
But really I've just felt completely helpless through the whole ordeal. It's kinda out of our hands so all we can do is keep emailing support and try to stay patient.