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Welcome & FAQ

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12-16-2013 , 03:27 PM

#76

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by niss

Party Rep, you might want to make some additions to the FAQ. Same questions over and over, with people reluctant for whatever reason to read the thread(s) first before posting.

Appreciate your suggestion and as you correctly mentioned would look to update our FAQs and putting all the information at one place.

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12-17-2013 , 04:01 AM

#77

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by Party_Rep

Car Insurance bill or Health bills are perfectly acceptable however they should be currently valid. Please PM us your account name and we would be able to confirm why the document was not accepted.

Well I had tried Borgata and I thought you were both the same in terms of what you would accept. I just sent the documents and will see what happens.

12-17-2013 , 01:09 PM

#78

testcase

adept

Join Date: Jul 2011 Posts: 724

Quote:

Originally Posted by jmurjeff

Well I had tried Borgata and I thought you were both the same in terms of what you would accept. I just sent the documents and will see what happens.

Borgata and Party are different, but I would be surprised if they did not allow those documentations

12-17-2013 , 01:46 PM

#79

pipes

banned

Join Date: May 2004 Posts: 2,340

Quote:

Originally Posted by testcase

Wow are you kidding me, how are we supposed to prove we live in NJ if no utility bill is in our name!

why do people have to prove they live in NJ?

12-17-2013 , 09:44 PM

#80

laothaven

stranger

Join Date: Dec 2013 Posts: 5

Hey I was just wondering. How long does it take for the processing of a withdrawal? I live literally 10 minutes away from Borgata, and it's not a problem for me to run in and cash out. I just didn't do the wire transfer like I did before because the whole process took too long. I'm still waiting for some email with my voucher info, just want to know how long it's going to take.

12-18-2013 , 01:01 AM

#81

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by Party_Rep

Car Insurance bill or Health bills are perfectly acceptable however they should be currently valid. Please PM us your account name and we would be able to confirm why the document was not accepted.

Just want to say it worked. I don't know why it worked on Party and Borgata did not accept the same documents. At least I am on Party Poker.

12-18-2013 , 12:34 PM

#82

phastmike

newbie

Join Date: Oct 2006 Posts: 38

Is Party not working this morning?

12-18-2013 , 12:37 PM

#83

derada4

old hand

Join Date: Feb 2011 Posts: 1,544

Quote:

Originally Posted by phastmike

Is Party not working this morning?

Well, it *was* working until about 30 min. ago...

12-18-2013 , 02:40 PM

#84

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Dear players-
As some of you are aware we are experiencing technical issues this afternoon beginning around Noon EST. We are working to restore services as soon as possible and we apologize for any inconvenienced caused.

We will update again when services are restored.

UPDATE: 3:00pm All systems have been restored. Thank for you patience during this outage.

Thank you, Party Rep

Last edited by pokerColette; 12-18-2013 at 04:06 PM. Reason: Systems Back on line

12-18-2013 , 02:54 PM

#85

phastmike

newbie

Join Date: Oct 2006 Posts: 38

Thank you Party Rep

12-18-2013 , 08:16 PM

#86

winigwl

centurion

Join Date: Jul 2013 Posts: 135

I'm coming home from college tomorrow and hoping to play. What documents will I need to upload to be able to play/deposit/withdraw? I'm concerned because since I'm just a college kid, I don't have bills in my name.

12-19-2013 , 05:50 AM

#87

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by Party_Rep

Car Insurance bill or Health bills are perfectly acceptable however they should be currently valid. Please PM us your account name and we would be able to confirm why the document was not accepted.

Just want to say thanks for letting me know. I was about to give up for awhile. Kind of strange that all of a sudden I uploaded the car insurance and it was accepted. I did the same for Borgata and it was also accepted. Before they did not accept it. All's well cause now I am on Party Poker.

12-19-2013 , 07:04 PM

#88

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by laothaven

We have re-mailed you the Voucher ID and the other related information. You have to withdraw the funds from the Borgata cage before Tue, 24-Dec-2013 1:50 PM EST as the Voucher expires in 7 days.
Please check your registered e-mail with the Party account for further details.

12-19-2013 , 07:04 PM

#89

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by jmurjeff

Just want to say it worked. I don't know why it worked on Party and Borgata did not accept the same documents. At least I am on Party Poker.

Welcome to Partypoker ! We are glad that your address issues stand resolved.
We have expanded the list of acceptable documents to suffice as address proof. The extended list includes Insurance and Health bills as well

12-19-2013 , 07:04 PM

#90

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by winigwl

The minimum age to open an account in New Jersey is 21.

The verification process is done online by validating all the information you have provided to us. There is a high possibility to verify your details online as long as all the information you have provided is correct. ifyou are over 21 year of age please try to register online and if you face any issues do contact us.

12-20-2013 , 12:46 PM

#91

winigwl

centurion

Join Date: Jul 2013 Posts: 135

I wasn't matched for my $50 welcome bonus. how can i ensure i get that

12-20-2013 , 05:55 PM

#92

proffElmo

newbie

Join Date: Aug 2012 Posts: 26

Is there any way to mute the dealer on the borgata software?

12-21-2013 , 12:06 PM

#93

JrsyLdy

journeyman

Join Date: Apr 2009 Posts: 271

Quote:

Originally Posted by proffElmo

Is there any way to mute the dealer on the borgata software?

yes, on the bottom right of the chat area is an "i" that opens options

12-22-2013 , 07:46 PM

#94

timjcarroll81

journeyman

Join Date: Sep 2008 Posts: 373

When i log in, it takes my password but immediately kicks me out. When i try to login again the same thing happens

12-22-2013 , 09:07 PM

#95

jmurjeff

veteran

Join Date: Apr 2011 Posts: 3,359

Quote:

Originally Posted by winigwl

I wasn't matched for my $50 welcome bonus. how can i ensure i get that

Pray and then pray some more is one option. The other being email Borgata and hope for a response. You could even call and try to see if someone responds. Although the truth is I have no idea. I emailed them and they got back after a few days. They told me sorry for the delay we have escalated it to management. Have yet to hear anything after a few days. In other words I have no clue.