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02-27-2015 , 11:05 AM
Quote:
Originally Posted by japhy
Today:



In other words, the tickets that you've already spent money on achieving, you now have to spend MORE money to "cash in". Instead of, you know, just running another freeroll.
Colette,

Please don't take this personally.

Would you do me a huge favor and tell your bosses that I said they can go **** themselves
02-27-2015 , 12:02 PM
Quote:
Originally Posted by Party_Rep
Hello all,

A note to let you all know this is now moving along (finally) and we have plans for March and a full resolution for party players!

I hope to have final details to share with you in the next week or two

Again, please accept my apologies for the delay and the extended timeline - I do understand your frustrations as always I can only ask for your patience


Thanks

Colette


Hi,

As a follow up to my previous statement we will have a Party plan for these tickets to announce very soon!

I am now awaiting final confirmation from PRM team then will be pleased to share our final actions as soon as possible


Thanks

Colette
02-27-2015 , 12:40 PM
What if we hate hockey?
02-27-2015 , 12:57 PM
Quote:
Originally Posted by Party_Rep
Hi,

As a follow up to my previous statement we will have a Party plan for these tickets to announce very soon!

I am now awaiting final confirmation from PRM team then will be pleased to share our final actions as soon as possible


Thanks

Colette

If that is the case then the person who wrote the email this morning needs to realize that their email implied that this was in place of the free rolls.
02-27-2015 , 01:24 PM
Hi all

As promised we will be running Party only freerolls to use your tournament entries from the Mission and Achievements promotion launched last year.

These will take place mid March - proposed date Sat 14th @ 3pm

We will have 4 levels of tournaments - entry is dependent on how many tickets you have as per below -

· $1500 *<3
· $2500 4-6
· $5000 **7-9
· $10000 10+

I will confirm all details in the coming week...

I can not comment on the planned promotion Borgatta have running. Please contact CS for further queries/feedback

Thanks

Colette
02-27-2015 , 01:47 PM
Quote:
Originally Posted by FromACtoLV
If that is the case then the person who wrote the email this morning needs to realize that their email implied that this was in place of the free rolls.
http://poker.theborgata.com/promotio...r-mission.html

So here is where we stand after ONE YEAR & 3 DAYS since this thread was created. The question was posed originally even earlier.

The Borgata Online Poker Site has given us, the players that they wish to keep happy and healthy playing on their site, an Open Ended Bonus for One Month or 24 Days if you Opt IN on the last day of the offer?

It doesn't matter how many tickets you still have to either a $2500 or $5000 Free Roll. It doesn't matter that you have ALREADY QUALIFIED for the Free Roll(s). A Player must work toward the Bonus - 50 IRP's for $5 return. Is this correct?

Colette, we know you are the spokes person for only the PARTY NJ Site, but you do communicate your findings in the Party thread that relate to The Borgata Site. Since both sites are run under the Casino License of The Borgata, there is only one decision making "power that be".

Please communicate to them that this "half of the solution" is not a player retention home run.

Hopefully, The Party side of the solution is more viable and player friendly.

We continue to wait "patiently".

(A large amount of sarcasm is implied.)

Note: I see PARTY Reply above. Am now considering their side of the solution.

Last edited by PALLADINN; 02-27-2015 at 01:51 PM. Reason: More Information
02-27-2015 , 02:54 PM
Quote:
Originally Posted by Party_Rep
Hi all

As promised we will be running Party only freerolls to use your tournament entries from the Mission and Achievements promotion launched last year.

These will take place mid March - proposed date Sat 14th @ 3pm

We will have 4 levels of tournaments - entry is dependent on how many tickets you have as per below -

· $1500 *<3
· $2500 4-6
· $5000 **7-9
· $10000 10+

I will confirm all details in the coming week...

I can not comment on the planned promotion Borgatta have running. Please contact CS for further queries/feedback

Thanks

Colette
Actually it was launched November, 2013.

Proposed Solution - 4 Free Roll Tournaments Is this correct?

Total Solution Cost for Party - $19,000 in TOURNAMENT DOLLARS

Let's Play, What do I get for MY tickets? You may fit into the examples below or have a combination of tickets that make up the potential pool you could have participated in winning.

Example #1 - < or Equal to 3 Tickets:
If a player is holding 1 - $2500 ticket = $2,500 Potential Pool (Minimum)
If a player is holding 3 - $2500 tickets = $7,500 Potential Pool
If a player is holding 3 - $5000 tickets = $15,000 Potential Pool (Maximum)

Will Play for One Time $1500

Example #2 - 4-6 Tickets:
If a player is holding 4 - $2500 Tickets - $10,000 Potential Pool (Minimum)
If a player is holding 6 - $5,000 Tickets - $30,000 Potential Pool (Maximum)

Will Play for One Time $2500

Example #3 - 7-9 Tickets:
If a Player is holding 7 -$2500 Tickets - $17,500 Potential Pool (Minimum)
If a player is holding 9 - $5000 Tickets -$45,000 Potential Pool (Maximum)

Will Play for One Time $5,000

Example #4 - 10+Tickets:
If a player is holding 10 - $2500 Tickets - $25,000 Potential Pool (Minimum)
If a player is holding 5 - $2500 Tickets and 5 - $5000 Tickets = $37,500 PP
If a player is holding 10 - $5000 Tickets = $50,000 Potential Pool +++++

Will Play for $10000 Tournament Pool.

Players, draw your own conclusions based on how many tickets and potential opportunities you are receiving or missing based on this offer.

Advantage: PARTY POKER

DOUBLE ADVANTAGE: BORGATA POKER

By the way, separating from The Borgata at this point is making the Promotion different. BUT, the two sites did share liquidity for this promotion. You could enter the Free Rolls and use One (1) ticket from either site.

Wonder if the Promotions Department that created this promotion is still employed?
02-27-2015 , 03:25 PM
Wow this "solution" is a huge disappointment. It's really sad to see how Borgata gives nothing to their own site's player base and they come up with a very poor solution for their Party side of the operation.

Palladinn spells it out well.
02-27-2015 , 07:38 PM
Quote:
Originally Posted by BallPeenHammer
Wow this "solution" is a huge disappointment. It's really sad to see how Borgata gives nothing to their own site's player base and they come up with a very poor solution for their Party side of the operation.

Palladinn spells it out well.
Party at least tries. I think they would be better off not being associated with Borgata. Borgata has the worst customer experience by far out of all the NJ sites. I have been playing pretty consistent last year and half and noticed they have by far the worst customer experience. Party should really try to break away from Borg.
03-03-2015 , 02:03 PM
Are Pay Outs in CASH or TOURNAMENT DOLLARS?
03-03-2015 , 05:43 PM
so a $500 ticket is now = to a $5k ticket?
03-04-2015 , 09:54 AM
Hi all,

Sat March 14th @ 3 pm

The following freerolls are exclusive for partypoker players based on the number of expired freeroll tickets you currently have in your account:

• T$1,500 Freeroll – 3 or fewer unused tickets
• T$2,500 Freeroll – 4 to 6 unused tickets
• T$5,000 Freeroll – 7 to 9 unused tickets
• T$10,000 Freeroll – 10 or more unused tickets

The expired freeroll tickets are now being exchanged for your new freeroll ticket and you will shortly be able to log in and register

An email will be sent to all in the next few days

Pay outs will be T$

Thanks

Colette
03-04-2015 , 01:22 PM
Colette,

Thank you.
03-05-2015 , 07:49 PM
sounds awesome! as the holder of 11 tickets ill be making sure to clear my Saturday for that.
03-09-2015 , 12:06 PM
The tourneys are in the lobby. No
email and unable to sign up as of yet.
03-09-2015 , 03:51 PM
Quote:
Originally Posted by FromACtoLV
The tourneys are in the lobby. No
email and unable to sign up as of yet.
I got an email at 1pm inviting me to log in and register for my tourney, but they haven't converted my FR tix to an actual usable ticket yet.
03-10-2015 , 05:15 AM
Hi all

I am aware of the problems here and the team are working on resolving this issue ASAP

Apologies for the inconvenience

Kind regards,

Colette
03-10-2015 , 01:03 PM
Quote:
Originally Posted by Party_Rep
Hi all

I am aware of the problems here and the team are working on resolving this issue ASAP

Apologies for the inconvenience

Kind regards,

Colette
Still resolving? Then this comes from the Borgata side yesterday:

Quote:
Dear PALLADINN,

Thank you for contacting Borgata Online Gaming Customer Service.

I am e-mailing you in regards to the tournament tickets you have one from the Mission and Achievement promotion ran last year. (Not won?)

I would like to inform you that we will be running a promotion shortly, in which you will be able to use these entries soon. Unfortunately, we don't have a confirmed date, so I would advise you to keep checking our website http://poker.theborgata.com. All of the information on this will be posted there as soon as available.

In case you have further questions, we will be more than happy to assist you. We are available 24 hours a day at:
http://poker.theborgata.com/support.html

Thank you for choosing us as your online gaming site.

Sincerely,
Krum,
Borgata Online Gaming Customer Service
Gamble Responsibly
The right hand still does not know what the left is doing. In spite of not working together, we are expected to get excited about the April Tournament Series and give feedback. (See other thread).

By the way, haven't emailed Borgata support in months.
03-10-2015 , 08:07 PM
Colette,

I won entry into the 100k point qualifier to be held on Sunday 3-15 @ 2:25PM. When I won the entry I was automatically entered into this tournament and I did not unregister.

I have a feeling that something happened to that entry when I was granted the ticket to the Saturday freeroll.

I emailed support, but haven't heard anything back yet. Can you look into it?

Player ID BigSlickAK

Thanks
03-11-2015 , 07:30 AM
Quote:
Originally Posted by FromACtoLV
Colette,

I won entry into the 100k point qualifier to be held on Sunday 3-15 @ 2:25PM. When I won the entry I was automatically entered into this tournament and I did not unregister.

I have a feeling that something happened to that entry when I was granted the ticket to the Saturday freeroll.

I emailed support, but haven't heard anything back yet. Can you look into it?

Player ID BigSlickAK

Thanks

Hi

I will look into this and PM you an update

Thanks

Colette
03-11-2015 , 10:57 AM
It's fixed. Thank You.
03-11-2015 , 11:28 AM
Thank you for the update

Kind regards,

Colette
03-12-2015 , 09:49 PM
Colette,

I have 16 unused giveaway tourney tickets, yet I've been given entry to the T$5,000 Freeroll. Can this be reviewed and verified?

Live support is rarely helpful in these matters. Can you please have this looked at?

Player ID Dabullz

Thank You.
03-13-2015 , 04:47 AM
Quote:
Originally Posted by ShockJock
Colette,

I have 16 unused giveaway tourney tickets, yet I've been given entry to the T$5,000 Freeroll. Can this be reviewed and verified?

Live support is rarely helpful in these matters. Can you please have this looked at?

Player ID Dabullz

Thank You.

Hi

I will investigate and feedback

Thanks

Colette
03-13-2015 , 07:57 AM
Quote:
Originally Posted by ShockJock
I have 16 unused giveaway tourney tickets, yet I've been given entry to the T$5,000 Freeroll. Can this be reviewed and verified?
Were all 16 tickets for 2500 and 5000 freerolls? Or were some for the smaller freerolls?

I had 12 tickets, but less than 10 of them were for the 2500 and 5000 freerolls, so I'm reg'd for the T$5000 event this Saturday instead of the T$10000. I thought it was a mistake at first, but it's technically correct.

      
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