Quote:
Originally Posted by mclovin69
One issue I have with the software is that it logs you out if you havent been active even if you are registered with a tournament or sng. Just happened to me I registered for a sng and was doing some other things waiting for it to start then i notice that UP had closed, I logged back in and almost all my chips had been blinded off.
Also a NV reg, sorry that happened to you
Regulation 6.120.8
Quote:
8. Interactive gaming systems must employ a mechanism to verify the connection status of any authorized player system both periodically and on demand. If an authorized player system is not able to verify its connection status with the interactive gaming system within 30 minutes of the verification request, the interactive gaming system must terminate the session of that authorized player system.
As poker players ourselves we obviously understand that some of these NV regs are not exactly player-friendly, so we do offer up our opinion to the GCB where possible. They didn't anticipate a lot of things that differentiate poker vs other gaming as well as online vs b&m, so it's a continuing process.
And never forget, you guys have a voice as well.