I was playing some tournies today and they got cancelled. What happens to our buyin and prize pool?

According to their refund policy, it says the tourney fees get refunded, and not in the money events split the prize pool 50% equally and 50% by chip count. If that is strictly adhered to, it would go a long way towards keeping my business at ultimate. I can tolerate a few bumps as long as the users aren't punished for them.

Expected technical difficulties, but ............. play at your own risk is the mantra. Saw a problem early in the day. The overlay was tremendous. Only 73 played. Think there were 54 left. Me included.

Honestly, I'm amazed they did a 5k GTD at all. I admit, it makes me want to play there more, but, they need to iron out the technical issues a bit still.

I was also still alive at the time though.

$5K crash credits are being made right now

Crash credits received. Thank you!

For all to know, what was the end result?

I ended up getting around $119. The tournament was the 5k tourney. It was a $10 rebuy and addon.

I got 84. That is about what I expected as a result of my position.

I am unsure if the BI was refunded as part of that though. I don't think it was, because if I recall, we had 56 people, splitting 2500 and then 2500 by chip count. I figured that for about 45 +40, which is what I got.

Still waiting on the other event as well, but, this gives me a lot of confidence that I can continue to play events on ultimate and know their service will support the players. I'm sure they will resolve it within a day or two.

Looking forward to more events in the future!

Understand the challenges of startups. Good Hand Ultimate Poker New Jersey. Quick turnaround and solution of a problem goes a long way to establish a trust with your customers. When asked a player that is handled well will tell his friends to try out the site.

I didn't get refunds for the two $100 tournaments I was in yesterday afternoon that went down.

The only tournament that has been refunded as of right now is the $5K. All other tournaments will be refunded by Tuesday PM.

Scott

Discussion of MTTs at Ultimate Poker New Jersey goes here.

Freeroll and Overlay MTTs will run all day Wednesday - major geo location issues should be improved with the update Wednesday AM.

For Overlay MTTs, will there be anything other than just the $1/$100Gurantee, and $10R/$200 Guarantee? And those are small tourneys in terms of guarantees, are they going to be raised? Seems a tad misleading, since I'm sure many thought it meant 1k guarantees and up.

Yes, we need to test the update tonight and in a few days the larger events will be added

Is there any chance you could add some variety to the tournaments? The $10 RNA $200 GTDs are pretty nice, and the $1 events are also good, but, the regular $10 double stacks are terrible and rarely fire with more than 5-10.

Any chance of adjusting at least some of those to $5 events with Rebuys or even maybe a mix of 3 and 5 to try and generate some interest?

Yes, completely agree with star here. The $10 double stacks do not help increase or maintain player pool. The $1 helps draw in micro limit players, but perhaps make a few of them a rebuy $1 and put a $300 guarantee, a $5 rebuy with $500-$1k guarantee, and some regular freezeouts, like a $10 - 1k, overtime it will help build the player pool for sure. The double stacks really are just empty tournaments in a lot of ways.

Great ideas, will add a few starting Sunday.

how are there no sync breaks on this site!?!?!?!?!?!?!?!?!?!?!

For the 5k and longer events, any chance we could have a slower blind structure in the future?

Are we going to get any real guarantees, or is it going to be just the $1/$100, and the $10R/$200, with the 10R/$5k on Sundays? The tourney schedule is seemingly empty, with only 1 running per hour regardless of buyin. It isn't going to draw people in, and will continue to be very tiny fields in the 20-30 range, if that. Plenty of suggestions to draw fields and stimulate the other games as a result.

The $10K Sundays we have planned with all 10K in chips with 15 minute blinds.

The plan is to build to the larger events, right now we don't have enough players to support larger tournaments.

Wouldn't it make sense to put tourneys that draw people, that perhaps can help provide a consistent flow of players, that will help draw others in? A guarantee that perhaps say was $5R/1k, seems like it would overlay, and it would, at first. But as you gain a foundation from it, it helps build tournament/site regulars. I think the difference between the other sites thus far is, they are willing to overlay a bit, knowing that it's a long term process. As a result, players see the site, like that the guarantees are worthwhile, and then come back, as new and more players join. The result of having a consistent amount of tourney players, is that the SNG's which run seemingly rarely, and cash games which are very few, would then see more traffic, and each supports the other over time.