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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

01-24-2015 , 05:50 PM
playing on a carbon free roll right now, no problems yet
01-24-2015 , 05:54 PM
there a reason why none of the gtds have taken off today that i have seen
01-24-2015 , 05:55 PM
and why half what i would normally play for gtds arent scheduled at all today?
01-24-2015 , 05:58 PM
uh ohhhhhh
01-24-2015 , 06:01 PM
Quote:
Originally Posted by kingo
The other night I signed up for $12 hyper hu sitngo pretty much around dinner time.
I start playing and my daughter tells me mom says dinner is ready come down. I say Ill be there in about 6 minutes. Seconds later I get message across screen tournament suspended. We both type in box wtf and wait. I take laptop to dinner table not a very well received thing to do and call support.
Here is my problem with them. I say what is the story is this going to be refunded. They say no it will start up again soon. I said am I expected to sit here indefinitely until it does. They said yes. I said, I am eating dinner with my family, am I expected to miss it so I do not lose $12. Guy says, why did you sign up for the tournament if you were eating dinner soon. I explain it is was a hu hyper sitngo that at the longest lasts 10 minutes. Not a 5 hour commitment. He doesnt get it and says there will be no refunds.
Rewind the clock to pre black friday on bodog or ultimate bet. I call support over the same issue, the response would of been. Of course you shouldnt miss dinner with your family over our technical issues. Here is a refund. Also I put you into to tonights 30k guarantee tournament. Thank you for playing with us, we appreciate it. Has that happened one time to anyone here when you call or chat with live support?
I just wanted someone to at least understand what a hyper hu sitngo is, how long it is supposed to last and that it is unreasonable to expect someone to sit for 1 hour waiting for it to restart or you lose the $12.
Game restarted 20 minutes later during dinner and I played it.
And to the guy I spoke to, I did not catch your name, you are a complete imbecile, arrogant, useless, unhelpful pos and you 100% wasted my time.
no ive had the same deals, but for the most part i got a refund, but that was after i had played mtt's for four hours and just got past late registration then fought with them over how it should be a chip chop, which i got one the other day after countless times of this.

i wanna say i had a little laugh when you mentioned putting you into a 30k gtd for technical problems. not because of your personal experience but the thought at wpn EVER giving away a seat to ANY event cause they messed up. They are self proclaimed US poker gods.
01-24-2015 , 06:03 PM
Is this going to be a daily issue? I think I'm going to have to switch my daily play website if so...I'm 3/4 in a DON and have a feeling I'm getting blinded out right now with no way to defend myself. This is very frustrating. And I rarely complain. But I couldn't help it.
01-24-2015 , 06:03 PM
playing on carbon havent disconnected once, just have the lobby open on acr and disconnected three times in 30 minutes.....classy boys classy
01-24-2015 , 06:08 PM
DDOS attacks can destroy small businesses.

As much as I criticize WPN for their general incompetence, I'd hate to see it disappear. Their competitors are anonymous poker at Bovada and a network that seems to spend every day trying to find ways to screw players (Merge). I don't think WPN has ever actively tried to screw players. If they go down, it will be worse for all US-based players, even ones who never played on WPN.
01-24-2015 , 06:24 PM
01-24-2015 , 06:30 PM
came back on and sure enough i'm 4/4 with 415 in chips and down over 700 iirc.... I am going to have to slow down my play on this site until some issues get resolved. It's disheartening because I do believe they try fairly hard alex, but I think they should put all tournaments on hold until everyone agrees they can continue or they cancel them and refund all money to those who are left (SNGs anyway) and pay the top 2 or 3 w/e the case may be.

I'm a reasonably calm person and rarely go on tilt...so this is about as frustrated as I've been with any site in a while.
01-24-2015 , 06:42 PM
I'm gonna get called a brown noser or whatever, but in my honest opinion people need to show more compassion. I highly doubt the WPN CEO is sitting behind a desk with a smug look on his face right now, he's probably ****ting bricks, every single lobby is completely dead right now. Obviously in the US the only 3 major options we have are Bovada, WPN and Merge, so it really pisses me off to see people constantly say "I pulled my entire roll, you should too!" as if it's going to prove a point or something. They understand the **** is hitting the fan right now, relax, don't continue to try playing when the site is compeltely broken, and give it a little bit of time please.

And for the record, the value on this site with rakeback, bonuses, and fantastic leaderboard prizes is pretty over the top. I'm very thankful up until this point for WPN's efforts and hope things return to normal soon. I play a Bovada + WPN combo so I can still grind today, nothing stopping you guys from doing the same. As ridiculously soft as Bovada is, you'd think I make more there, but I actually average more per game as reg heavy as WPN is because the extra cash is that good.

This especially goes out to guys who have scored huge wins from the free satellite seat entries on the leaderboards and sold those seats for huge cash. On what other site can you play $5 and $10 sngs (in the world) and win a $5k cage seat back to back weeks (countryho) for almost $10,000 worth of cash in micro-mid sngs and then say the site is the nut worst? Seriously, how ungrateful can you be? The negativity is overwhelming right now, chill please.
01-24-2015 , 06:49 PM
Quote:
Originally Posted by bigheadal
I'm gonna get called a brown noser or whatever, but in my honest opinion people need to show more compassion. I highly doubt the WPN CEO is sitting behind a desk with a smug look on his face right now, he's probably ****ting bricks, every single lobby is completely dead right now. Obviously in the US the only 3 major options we have are Bovada, WPN and Merge, so it really pisses me off to see people constantly say "I pulled my entire roll, you should too!" as if it's going to prove a point or something. They understand the **** is hitting the fan right now, relax, don't continue to try playing when the site is compeltely broken, and give it a little bit of time please.

And for the record, the value on this site with rakeback, bonuses, and fantastic leaderboard prizes is pretty over the top. I'm very thankful up until this point for WPN's efforts and hope things return to normal soon. I play a Bovada + WPN combo so I can still grind today, nothing stopping you guys from doing the same. As ridiculously soft as Bovada is, you'd think I make more there, but I actually average more per game as reg heavy as WPN is because the extra cash is that good.

This especially goes out to guys who have scored huge wins from the free satellite seat entries on the leaderboards and sold those seats for huge cash. On what other site can you play $5 and $10 sngs (in the world) and win a $5k cage seat back to back weeks (countryho) for almost $10,000 worth of cash in micro-mid sngs and then say the site is the nut worst? Seriously, how ungrateful can you be? The negativity is overwhelming right now, chill please.
A little bit of time??? I think 2 years is plenty of time.
01-24-2015 , 07:07 PM
More then two years

People act this is some open source software
This is real money for real money
So yeah things should run good and when they don't well we the customers don't need to relax

Yes rakeback and cashouts nut best
The rest well
01-24-2015 , 08:27 PM
Quote:
Originally Posted by bigheadal
I'm gonna get called a brown noser or whatever, but in my honest opinion people need to show more compassion. I highly doubt the WPN CEO is sitting behind a desk with a smug look on his face right now, he's probably ****ting bricks, every single lobby is completely dead right now. Obviously in the US the only 3 major options we have are Bovada, WPN and Merge, so it really pisses me off to see people constantly say "I pulled my entire roll, you should too!" as if it's going to prove a point or something. They understand the **** is hitting the fan right now, relax, don't continue to try playing when the site is compeltely broken, and give it a little bit of time please.

And for the record, the value on this site with rakeback, bonuses, and fantastic leaderboard prizes is pretty over the top. I'm very thankful up until this point for WPN's efforts and hope things return to normal soon. I play a Bovada + WPN combo so I can still grind today, nothing stopping you guys from doing the same. As ridiculously soft as Bovada is, you'd think I make more there, but I actually average more per game as reg heavy as WPN is because the extra cash is that good.

This especially goes out to guys who have scored huge wins from the free satellite seat entries on the leaderboards and sold those seats for huge cash. On what other site can you play $5 and $10 sngs (in the world) and win a $5k cage seat back to back weeks (countryho) for almost $10,000 worth of cash in micro-mid sngs and then say the site is the nut worst? Seriously, how ungrateful can you be? The negativity is overwhelming right now, chill please.
so much for leaderboards and rakeback, you gotta be able to play to get those.

those leaderboards are pretty much: "these guys were lucky enough to have no issues this week and got to play a lot, here's a bonus"
01-24-2015 , 08:36 PM
Myself and friends make leaderboard money weekly.. This week sure there's been a lot of frustration w discos.. But.. U should always multi site as well

Ur options r really bovada, or merge... Or vpn

Wpn gives rakeback, bonus, leaderboard ... It's really not that bad dudes..

We're not jumping ship

Gl
01-24-2015 , 08:54 PM
If you mean the fake sng crush I would milk that cow to
Us heads up players don't get to participate in our form of sng
You are all lucky cuz it would be gg
01-24-2015 , 09:00 PM
They reeeeally need to hire a new backend DB development team.
01-24-2015 , 09:27 PM
Quote:
Originally Posted by tornunderware
If you mean the fake sng crush I would milk that cow to
Us heads up players don't get to participate in our form of sng
You are all lucky cuz it would be gg
lucky? it doesn't make sense to include HU games, not only because duh, but also because HU hyper players have cheated similar leaderboards in the past.
01-24-2015 , 09:49 PM
Cuz duh we can play more games thus make more rake
Yeah I know we help subsidize the sng crush
Your welcome

And hmmm pretty sure every leader board in the history has been ghosted before

Again I ain't blaming you for milking dat titty
Just jealous and frustrated that only one month in history of site they had a husng leaderboard and it was lame also had a two week trip planned that month yeah I run good

So excuse us who deal with bi,s being burned all day to lags
No leader boards, crazy support stories and when it lags you leader board dudes don't lose out heck you get a break as it freezes action

Yeah us not on the tit's gotta grind it out we don't get Christmas every week in bonus
Anyways I want a titty
Been here for years and no titty they add leader boards and all you multi site grinders who where never around supporting through the start get the tit
01-24-2015 , 11:37 PM
Quote:
Originally Posted by tornunderware
More then two years

People act this is some open source software
This is real money for real money
So yeah things should run good and when they don't well we the customers don't need to relax

Yes rakeback and cashouts nut best
The rest well
Dont know if you missed my last post but what happened today was CLEARLY not a software issue, it was a network issue. When the network is running solid I see no problems with the software anymore.
01-25-2015 , 12:02 AM
There are still some software problems, but it has improved by leaps and bounds and only behind Merge in terms of American market quality.
01-25-2015 , 12:05 AM
Hey tornunderwear, hu players don't subsidize S&C and I have no idea why you think that they do.
01-25-2015 , 12:38 AM
@Frank
Think beyond the surface
If the network is giving back to one population and never giving to another ever virtually and as we can play higher volume who is making more to the bottom line
Besides normal rb for husngs all the rest goes to site where as not all of yours does

Added on that it kills our economy as people flock to the added cash as grind why play husng if no leader boards

It's just not fair and as a loyal long term reg I should have a concern
Like I mentioned earliervthose on gravy train I am sure don't want it to stop
01-25-2015 , 12:42 AM
Oh sorry the point

If they are not taking from you it has to come from somewhere to meet the bottom line as a business I doubt the race is bringing in that much more traffic where as more skins and bitcoin did
And traffic is lol excuse cuz it's been unplayable for said attracted traffic from crush

So I am scratching my head why one type of sng gets a wet handy and one type gets a dry handy from a tranny
01-25-2015 , 12:44 AM
I know the answer as it was openly stated by rep
But the reason is a joke

      
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