Quote:
Originally Posted by mjcace
Still waiting on compensation for Monday tourneys
Quote:
Originally Posted by Winning_TD
I need to clarify here that Mondays issues were all refunded. Once again we are not here to steal anyones money. When i cancel a tournament whilst its running or in late registration the system automatically refunds as per our terms and conditions. The one issue here is that you wont be able to see that transaction through your clients transaction history. The automated refund usually takes about 30 seconds after i have cancelled.
So, i was in a $33 turbo that had say 50 entries in it and my stack was 26,000 and sitting 2/13 with 9 ppl paying, you are saying I will only get my buyin back? Are you guys refunding the ppl who busted before any problems happened in a situation like this?
when you cancel a tourney not yet itm, do you just refund every person who entered it?