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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

12-10-2014 , 07:29 PM
Wpn: Please for gods sake cancel the freerolls and irrelevant micro stakes bs and unclog your servers, or you can field the 2000+ emails requesting refunds and bitching at real stakes.
12-10-2014 , 07:29 PM
Quote:
Originally Posted by EC2200
There's never many tables going on this site and then half the time it freeze's like this. I miss PS pre BF so much lol
I imagine we all do very much and not just cause of these freezing issues. Just was a WAY better company in about 500 different ways
12-10-2014 , 07:30 PM
One of them is back
12-10-2014 , 07:31 PM
Live support says:

"Daniela .:
We have been alerted of this situation by a couple other customers, we appreciate you making this report as well. We have a crew of people working on reestablishing our connections, in the meantime all events are suspended so in this paused status players won't be blinded out. We hope to fix the situation and resume events as soon as possible. "

so who knows if they start back or refund smh
12-10-2014 , 07:31 PM
hungs paused by host, how long do i have to sit here waiting for resume/refund before i can leave my comp

jesus ****
12-10-2014 , 07:32 PM
Quote:
Originally Posted by riveredu
One of them is back
which one?
12-10-2014 , 07:32 PM
cash games are running lol
12-10-2014 , 07:35 PM
Quote:
Originally Posted by asianhustler
cash games are running lol
Gotta get dat rake...
12-10-2014 , 07:37 PM
Quote:
Originally Posted by asianhustler
cash games are running lol
I will say that the server issues have been great for driving the fish to the cash games.
12-10-2014 , 07:37 PM
Quote:
Originally Posted by mjcace
Still waiting on compensation for Monday tourneys
Quote:
Originally Posted by Winning_TD
I need to clarify here that Mondays issues were all refunded. Once again we are not here to steal anyones money. When i cancel a tournament whilst its running or in late registration the system automatically refunds as per our terms and conditions. The one issue here is that you wont be able to see that transaction through your clients transaction history. The automated refund usually takes about 30 seconds after i have cancelled.
So, i was in a $33 turbo that had say 50 entries in it and my stack was 26,000 and sitting 2/13 with 9 ppl paying, you are saying I will only get my buyin back? Are you guys refunding the ppl who busted before any problems happened in a situation like this?

when you cancel a tourney not yet itm, do you just refund every person who entered it?
12-10-2014 , 07:39 PM
They should atleast do a pop up to update us if its worth even sitting and waiting, if they not going to resume the tournaments atleast tell us now
12-10-2014 , 07:39 PM
Quote:
Originally Posted by mjcace

when you cancel a tourney not yet itm, do you just refund every person who entered it?
Pretty sure they do, i recieved $55 in tournament $ yesterday and i only played one $55 mtt and busted normally before it was shut down by host.
12-10-2014 , 07:41 PM
Quote:
Originally Posted by mjcace
So, i was in a $33 turbo that had say 50 entries in it and my stack was 26,000 and sitting 2/13 with 9 ppl paying, you are saying I will only get my buyin back? Are you guys refunding the ppl who busted before any problems happened in a situation like this?

when you cancel a tourney not yet itm, do you just refund every person who entered it?
The way it worked yesterday was everyone remaining gets their buy in back and its chip chop for the remainder.
12-10-2014 , 07:43 PM
Cancelling

"Our usual evening schedule will continue as normal"
12-10-2014 , 07:44 PM
Since some people are too lazy to read the T&Cs regarding tournament cancellation, Ill do it here. If the tourney is still in Late Reg., everyone who registered regardless of their chip count or if they were eliminated gets their buyin and fee back. If the tourney is past late reg but no ITM yet, they will give everyone remaining 1 entry fee back and then divide the remainder of the prize pool by chip count. If the tourney is in the money then they award everyone left the current prize level and then divide the remaining pool by chip counts
12-10-2014 , 07:46 PM
Support on the phone says they are refunding any tournament in late reg still. They will most likely be ending the tourneys out of late reg and going by chip stack, smh.

He also says the cage will be cancelled for tonight and he also recommended that I shouldnt play anything else tonight! SMFH
12-10-2014 , 07:46 PM
Quote:
Originally Posted by tommyzero
Cancelling

"Our usual evening schedule will continue as normal"
I loled at that
12-10-2014 , 07:48 PM
Cash games are freezing too
12-10-2014 , 07:50 PM
FOR THE LOVE OF GOD... walmart azz servers. FIX YOUR SHYTE. BUY SOME DECENT SERVERSSSS
12-10-2014 , 07:50 PM
Shoved nut fully > second nut fully about 10 seconds before freeze #100 for $220

tybg
12-10-2014 , 07:51 PM
Quote:
Originally Posted by SDMade
FOR THE LOVE OF GOD... walmart azz servers. FIX YOUR SHYTE
dude they are getting attacked hardcore. Even xbox live and PSN are getting attacked. Is merge up? are they still having problems? cause they were getting attacked too.
12-10-2014 , 07:51 PM
Quote:
Originally Posted by Shamaniski
Cash games are freezing too
Yep all my cash tables disconnected.
12-10-2014 , 07:51 PM
Quote:
Originally Posted by Shamaniski
Cash games are freezing too
Yep. And that's pretty much all I play unless I'm in the mood to have fun with a tourney.
12-10-2014 , 07:51 PM
This is such a joke. Is WPN the worst ran network ever to exist that didn't steal money?
12-10-2014 , 07:51 PM
Quote:
Originally Posted by SDMade
FOR THE LOVE OF GOD... walmart azz servers. FIX YOUR SHYTE
I think they have some ole ass Three Stooges Acme Servers..

      
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