I'm down

Down.

Confirmed Down

down

Down.

Down

Hope they get it back up and running.

down....website wont load either

what happens to tourneys when site goes down?

WPN takes the prize pool for themselves.

also confirmed down

The lobby just loaded and my tournies popped back up. Still suspended, though.

Is it around an hour, if they are down, they pay out on chip counts?

Confirmed.

Not sure what you mean by suspended because there is no notice and chat isn't working...Nothing but lobby is working.

As annoying as is it, ODM and others are better just to cancel and refund the buy-ins...blinds are so high it's just gonna be an all in fest.

I am back at my table as well. As are quite a few others at my table...Tournaments are still suspended by I can get in and chat on all of them...

On the tournament tables a message shows up that says "tournament suspended by host"

If it is in the money, the payouts are equal to where you were when it was cancelled. If it is not ITM, then the buyins get refunded if you are still in it.

This is their policy....

In the unlikely event that Americas Cardroom experiences a server crash, the hands and chip counts will be restored to what was dealt prior to the crash. Should the tournament need to be cancelled, players will receive funds based upon chip counts at the time of the crash.

In late registration: If a regular, turbo/hyper or rebuy and add on Multi-table tournament is in late registration and is cancelled, all players will receive the following compensation (including players who have busted): Tournament buy-ins, rebuys, re-entries and fees back. It will be as if the tournament had never been played.

Running (after late registration has closed): If a regular, turbo/hyper or rebuy and add on Multi-table tournament is in a running state and not yet in the money is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: 1 buy in back (no re-entries, no rebuys or add ons), and the remaining prize pool (all guarantees are honored) will be distributed on a percentage basis according to each players chip stack.

For example, if there are 100,000 chips in play, the prize pool is $100,000. Each chip is worth $1, and you have 25,000 chips when the tournament is cancelled. You will receive $25,000 of the remaining prize pool. The maximum payout cannot exceed 1st places prize.

In the money: If a regular, turbo/hyper or rebuy and add on Multi-table Tournament is in the money and is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: All remaining players will receive the next minimum payout when the tournament is cancelled, and the remaining prize pool will be distributed on a percentage basis according to each players chip stack.

For example, if there are 307,500 chips left in play and only 4 players left, after each player is awarded the next minimum payout of $95, there will be $260 left in the prize pool to distribute to the remaining field as per chip count. This is worked out as $260 remaining monies ÷ chips left in play = 0.000845. Therefore each chip is worth this amount. We then take this amount and multiply it by a player’s chip stack.

Player 1 – 152,205 x 0.000845 = $128.61 + $95, Player 1 will receive $223.61
Player 2 – 82,873 x 0.000845 = $70.03 + $95, Player 2 will receive $165.03
Player 3 – 45,500 x 0.000845 = $38.45 + $95, Player 3 will receive $133.45
Player 4 – 26,922 x 0.000845 = $22.75 + $95, Player 4 will receive $117.75

The maximum payout cannot exceed 1st places prize.

Knockout tournaments in late registration: If a knockout Multi-table tournament is in late registration and is cancelled, all players will receive the following compensation: all players that have been eliminated will receive their buy in and fee but will not receive their bounty back. For example, if you are in a $10 KO tourney, $8 goes towards the prize pool and $2 goes towards your bounty with a $1 fee. Any player that has busted will receive the $8+$1 and will have lost their $2 bounty. Players that still remain in the tournament will receive the full amount that they have paid for the tournament, buy in, bounty and fee. Any player that has been awarded the $2 for knocking out another player will keep this money.

Knockout tournaments in running state (after late registration has closed): If a knockout Multi-table tournament is in running state and not yet in the money is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: one buy in back (no re-entries, no rebuys or add ons) and their own bounty. The remaining prize pool (all guarantees are honored) will be distributed on a percentage basis according to each players chip stack.

Knockout tournaments in the money: If a knockout Multi-table tournament is in the money and is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: all remaining players will receive the next minimum payout when the tournament is cancelled and their own bounty. The remaining prize pool will be distributed on a percentage basis according to each players chip stack.

Satellites in late registration: If a satellite is in late registration and is cancelled, all players will receive the following compensation (including players who have busted): tournament buy-ins, rebuys, re-entries and fees back. It will be as if the satellite had never been played.

Satellites in the money or running state: If a satellite is in a running state or in the money stage and is cancelled, players that have been eliminated from the tournament will not receive any compensation for the tournament. All remaining players will receive the following compensation: the value of the seat will be turned into real money and will be divided evenly to all remaining players.

SNG’s will be refunded in two ways if they are cancelled: If all the original players in the SNG remain, (no players have busted out), all players will be equally refunded with their buy-in and fee. Additionally, if one or more players have busted from the SNG, players will have the prize pool divided amongst players by chip count after receiving their buy in and fees back. The maximum payout cannot exceed the 1st place prize.

Double or Nothing SNG's will be refunded in two ways if they are cancelled: If all the original players in the SNG remain, (no players have busted out), all players will be equally refunded with their buy-in and fee. Additionally, if one or more players have busted from the SNG, players will have the prize pool divided amongst the remaining players evenly.

Should any dispute or situation arise, all decisions made by Americas Cardroom management are final.

Yeah mine doesn't unless i close the table and 'take my seat'

Refunded even if you are knocked out right?

Tournaments resuming in 4 minutes.

If late registration is still open, yes. If it is closed, then no.

I was in the 33$ SKO satty at 610, the site when down and when it came back i had 140 chips. One player i assume did not disconnect and had all the chips when i came back. I was the BB and busted the 1st hand after the come back. I expect a full refund

Having a refund for SNG's and these high blind games seems better just because it's a all in donkeyfest i can never compete with. They will never do anything, it's one of the problems with playing on a crappy site.

I lost about $15 from the crash that i will never see. Not much for others but for me it's a negative i'll have to overcome for no reason, but that WPN can't get their act together.

I had 2500 ish chips when the site when down, 1st hand the site comes back i have 150 chips and am all in in the big blind. Paging winning TD 33$ satty at 610pm