Downtime and Disconnect/Lag Issues thread - Page 236 - Winning Poker Network -- Two Plus Two Poker Forums

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Downtime and Disconnect/Lag Issues thread

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11-18-2016 , 01:33 AM

#5876

implaying2w1n

centurion

Join Date: May 2010 Posts: 194

so what happens if we are on the money bubble? chip chop?

11-18-2016 , 01:34 AM

#5877

aqb

grinder

Join Date: Dec 2009 Posts: 695

man, ruined my heater after i've been on a downswing this month. momentum killer!

11-18-2016 , 01:34 AM

#5878

darthquon

enthusiast

Join Date: Oct 2010 Posts: 68

same here. just got disconnected from the server

11-18-2016 , 01:35 AM

#5879

OGKUSH88

veteran

Join Date: Oct 2008 Posts: 3,188

wtf

11-18-2016 , 01:41 AM

#5880

darthquon

enthusiast

Join Date: Oct 2010 Posts: 68

just reconnected after 10mins

11-18-2016 , 04:55 AM

#5881

asianhustler

journeyman

Join Date: Sep 2012 Posts: 264

Stayed up late to grind this $10 1500. Disconnected as CL 4 handed, small bird but playing for $300+ Difference. Atleast chip chop the damn thing so I don't get blinded out. I do expect something for my equity. I normally don't even complain about getting timed out but when you stay up late to grind a sh i t bird to save your day, and this happens, it's pretty tilting. Guess I'll have to just stick to stars.

11-25-2016 , 01:22 PM

#5882

Poker Clif

Pooh-Bah

Join Date: Jan 2007 Posts: 5,806

I just lost 20 seconds of my tournament time clock because the buttons didn't pop up and the clock didn't show when it was my turn to act.

11-30-2016 , 12:12 AM

#5883

DrMcIrish

newbie

Join Date: Mar 2013 Posts: 32

I can't get back into any of my tournaments idk what is going on... REALLY frustrating.

12-06-2016 , 11:07 PM

#5884

MarkDube

enthusiast

Join Date: Mar 2009 Posts: 88

Can't get back into any tourneys. Lobbys and tables won't open...

12-06-2016 , 11:09 PM

#5885

Spike McAwesome

adept

Join Date: Jul 2012 Posts: 835

On an MTT and we've been stuck in suspension for about 5 minutes.

12-06-2016 , 11:10 PM

#5886

Luckiswithme

newbie

Join Date: Jun 2013 Posts: 45

Same here all my mtts. Is stucked. What happen?

12-06-2016 , 11:11 PM

#5887

TheLoveShack

newbie

Join Date: Oct 2012 Posts: 15

Final 15 of the $1500 GTD and stuck in suspension also. WTF?!?!?!?!

12-07-2016 , 01:00 AM

#5888

FreshThyme

banned

Join Date: Dec 2015 Posts: 1,232

Quote:

Originally Posted by MarkDube

Can't get back into any tourneys. Lobbys and tables won't open...

We'd like to win too, Dube.

12-07-2016 , 02:10 AM

#5889

Zebb

centurion

Join Date: Aug 2016 Posts: 145

I went to check my history and my name was gone it was someones name addy from ukraine personal info was there not mine

I Live in usa refreshed and my info was then correct but i have a screen shot with his personal info

Live chat said its error on my end is that possible?

12-07-2016 , 11:21 AM

#5890

Digitalpimp

grinder

Join Date: Dec 2007 Posts: 657

I had a jackpot where I was only dealt one card during the game. Exited and rejoin a couple times, same thing. Had two MTTs open and no issues with them whatsoever.

[IMG]

[/IMG]

12-07-2016 , 12:11 PM

#5891

Max Cut

Guest

Posts: n/a

Quote:

Originally Posted by Digitalpimp

I had a jackpot where I was only dealt one card during the game. Exited and rejoin a couple times, same thing. Had two MTTs open and no issues with them whatsoever.

Looks like you're missing some buttons and checkboxes too.

Weird that it still happened after exiting and rejoining. Sometimes you can identify a missing card by setting chat to show dealer messages, but not in the new Jackpots. At least you could pull up the replayer after the hand and ... oh, not in Jackpots. You should go back in the hand history to see ... oh, nevermind.

4 of clubs is a weak starting hand. Consider folding pre-flop in the small blind versus a min raise.

12-07-2016 , 02:26 PM

#5892

dmcw

enthusiast

Join Date: Jun 2012 Posts: 57

With the massive amount of problems the last update had, I'm curious why they didn't roll back to the previous version until they could work out the kinks.

12-07-2016 , 04:06 PM

#5893

Maybe_memories

old hand

Join Date: Aug 2009 Posts: 1,470

Quote:

Originally Posted by dmcw

With the massive amount of problems the last update had, I'm curious why they didn't roll back to the previous version until they could work out the kinks.

I'm not sure what "massive" problems you're talking about, but reverting an update for something that takes only 20 mins of downtime to fix would be a very dumb thing to do.

12-07-2016 , 05:55 PM

#5894

tgiggity

Pooh-Bah

Join Date: Oct 2016 Posts: 5,795

Quote:

Originally Posted by Digitalpimp

I had a jackpot where I was only dealt one card during the game. Exited and rejoin a couple times, same thing. Had two MTTs open and no issues with them whatsoever.

That's the new jackpot format. It's one card no limit texas hold 'em.

12-07-2016 , 05:56 PM

#5895

dmcw

enthusiast

Join Date: Jun 2012 Posts: 57

Oh, didn't know that making JPs above $2 available was a 20 minute fix. Seems kinda silly that it hasn't been fixed then.

12-07-2016 , 06:17 PM

#5896

Maybe_memories

old hand

Join Date: Aug 2009 Posts: 1,470

Quote:

Originally Posted by dmcw

Oh, didn't know that making JPs above $2 available was a 20 minute fix. Seems kinda silly that it hasn't been fixed then.

It is quite silly that it's not fixed yet, but I am no expert on software updates. Maybe you are and reverting because one feature is bugged is SOP for the tech industry. I could see your point if the entire site was still down.

12-07-2016 , 07:38 PM

#5897

CastleFrank13

adept

Join Date: Jan 2015 Posts: 720

Quote:

Originally Posted by Maybe_memories

I'm not sure what "massive" problems you're talking about, but reverting an update for something that takes only 20 mins of downtime to fix would be a very dumb thing to do.

another idiotic post. since I am assuming you don't play jackpots and having them screwed up doesn't affect you then rolling back the update should affect you either so shutup. and guess what, if it was a 20 minute fix then it would have been fixed in twenty minutes, not the two weeks or however long its been.

12-07-2016 , 09:11 PM

#5898

dmcw

enthusiast

Join Date: Jun 2012 Posts: 57

Right, and there's all kinds of bugs. SnC leaderboard, missing HHs etc. It's been a couple weeks of it, not 20 minutes. They clearly rolled out an update before it was ready and are sticking with it regardless of how long it takes to fix. I don't know the consequences of rolling back an update, but it has to be costing them a significant amount of money in lost rake.

It sucks, I'd love to be playing, but it's not the end of the world for me because I'm not a full-time grinder these days. Was just curious about what's going on.

12-10-2016 , 04:03 PM

#5899

Digitalpimp

grinder

Join Date: Dec 2007 Posts: 657

Quote:

Originally Posted by Digitalpimp

I had a jackpot where I was only dealt one card during the game. Exited and rejoin a couple times, same thing. Had two MTTs open and no issues with them whatsoever.

[IMG]

[/IMG]

Emailed support, and sent them the pic as requested. They sent me back an email, asking me to uninstall ACR and reinstall.

I followed their advice, emailed them back asking what next,only to discover they had already closed my support ticket. Then proceeded to ask me which tourney is this again and when did this happen....smh.

12-10-2016 , 04:10 PM

#5900

fozzy71

Carpal \'Tunnel

Join Date: Mar 2007 Posts: 38,208

Quote:

Originally Posted by Digitalpimp

You should be able to open a support ticket again, or reply to the original email to open it again, if the original issue is not resolved if it is anything like our/most support ticket systems. They should obv check your recent ticket history though.

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