play will resume at 6:50

It shut down so winning_td could add more cage spam messages.

what happens with sit and goes? Do you have to sit here and wait until it resumes?

paused again - ugh

screwing up for me again. this is such bs. im done playing here.

my table is froze. anyone else?

yuuuuup

Mine are froze as well

same... new to site.. this happen often i am assuming....?

site down? thought it was my internet

Live support is saying it will be up in another 15 mins

seems everything is down no live chat, haven't tried the phone but am sure it's swamped

Just late-reg'd a micro tournament to see what would happen. Immediately got a notice the tournament has been suspended, then another saying it was cancelled and refunds will be distributed.

Looks like cash is running again.

Did you guys seriously close half the running cash tables just so you could rename them? Like you couldn't have found a better time to do that?

It would be nice to hear from the tournament director at some point.

Another cash game freeze!

confirmed, cash games frozen. what happens to the pot that didn't get to show down when it was frozen? are the bets returned?

I mean yeah, just won a pot when table froze. now what? the guy mucked but i wasn't awarded the ships yet

now what? we go to sleep, close the client and hope the money is credited right...? like what happens to this hands that just went by when disconnection happened

i cant sit any tables . guess everyone is experiencing the same.

You must be referring to cash game tables as the sit n go/mtt's appear to be running just fine.

I just tried to register for a $1.50 and a $3 SNG. In both cases nothing happened when I hit the REGISTER button.

To: Americas Cardroom

Earlier this morning (it's 0257 here in Michigan, US Eastern Time Zone) Holdem Manger had a technical problem. The way that they handled that problem could be a lesson for how to handle the issues on your site.

The following was posted in the Holdem Manager support thread at 0106:

Hi Guys

Our apologies.

A server went down and we are working to get it back online a.s.a.p.

Will post an update here when it is resolved.

Thanks

Jim

This was posted at 0207:

Server is back up guys.

This rarely happens and sorry for the inconvenience that it caused.

Jim Varnon
Managing Director
Hold'em Manager


Notice what Holdem Manager did that you don't do.

1. They told the players what was going on.
2. They took the problem seriously. The top man in the organization personally got involved and reported to the players.
3. As soon as the problem was solved the players were again notified.
4. They said, "This rarely happens." On ACR technical problems are common.

+1

Other than poker cliff having the problem of clicking register and it not working on the 10th, it has been no other reason for this thread to be flooded like it has in the past from what I see? The last disconnect was 5-30? The high five tournament series was smooth? Are we not reporting the good news that the site can function somewhat normal? As far as disconnection to the servers go?