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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

03-24-2015 , 06:52 PM
its a true battle between US sites of who can do a worse job
03-24-2015 , 06:52 PM
Refunding everyone and not paying me for my chips makes me want to quit your network.
03-24-2015 , 06:54 PM
Refunds issued....

FU WPN....

Have a good night guys, I'm going play yahtzee....
03-24-2015 , 06:55 PM
I don't understand why people refuse to start new tables. 4 games at my limit with a 7 person waiting list... So I start 2 and they are full in 5 mins....
03-24-2015 , 06:58 PM
it would be nice to get an announcement from the rep about whats going on
03-24-2015 , 07:04 PM
Games came back just so I could get two outted on the river 4 times in a row like I've dealt with for the past 3 months. How lovely lol
03-24-2015 , 07:07 PM
Thanks for doing the right thing in the 25 seat sat

03-24-2015 , 07:11 PM
Top 20 in 2 MTT, both cancelled. #FUWPN
03-24-2015 , 07:14 PM
is BCP back up and running yet?
03-24-2015 , 07:19 PM
This is why I won't play tourney games in WPN, at least in cash your losses are pretty capped
03-24-2015 , 07:38 PM
Quote:
Originally Posted by KillerSOS
I don't understand why people refuse to start new tables. 4 games at my limit with a 7 person waiting list... So I start 2 and they are full in 5 mins....
Ya that's my experience on a daily basis.
03-24-2015 , 07:46 PM
Quote:
Originally Posted by uradoodooface
Ya that's my experience on a daily basis.
Guess I don't mind too much, I don't have to fight any big stacks.
03-24-2015 , 07:52 PM
ACR................... Per ENTIRE card room crashing at/around 18:20 ET........................


I think it would be a great idea to compose a short email explaining what happened to all the players affected. If ACR sits quiet and doesn't shed any light or apologizes to it's loyal players I can guarantee there will be great loss. Trust me, I'm a marketing guru.



ACR should probably consider setting up either a Free-buy tourney or hand out Free-play money for the unexpected inconvenience.

Don't mess up your public relations. If there is no formal acknowledgment or apology it will be much much worse, GTD.


Quote:
Originally Posted by samm1ch View Post
You have to realize that we never really have all of the information. A site isn't going to intentionally put themselves in a position where they lose their player base. realize that they will do what they can when they can which isn't always "enough" in your obligatory point of view.

Leaving the site might benefit you personally for yourself but asking an entire player base to quit playing will only hurt the player base in the long run. It wont help the site to improve their software any quicker and might actually damper the speed in which they can by lowering the amount of currency inflow they have to work with.


WPN does a lot right and we can't just grab our pitchforks and expect things to change instantly

Seriously, they need to re-think there PR


Basic stuff.

I have countless thoughts on how to improve this outfit... I just don't get paid enough to care, lol. ACR should "fire the bum" in the boardroom. Because despite the obvious technical problems, misspelled words on there website (although I think they finally caught that), and just bad customer service, there is HOPE... Remember people this site got popular fast, perhaps too fast due to its good qualities. They couldn't or didn't have the brains on there tech team to compensate fast enough. ACR is good, but has the potential to be Amazing, at least if I ran it, ha!

Last edited by WINDOWS98; 03-24-2015 at 08:20 PM.
03-24-2015 , 08:02 PM
seems like we'd still have spelling problems though
03-24-2015 , 08:23 PM
Is it back up and running now or are there still freezes and such?
03-24-2015 , 08:24 PM
Quote:
Originally Posted by jasonjason
seems like we'd still have spelling problems though

Yeah but you'd be able to see your avatar w/o clicking on the player's name

Quote:
Originally Posted by glutenfree
Is it back up and running now or are there still freezes and such?

Seems to be OK now, lacking traffic though
03-24-2015 , 09:25 PM
Quote:
Originally Posted by DIRTYDOGGPOKER
Thanks for doing the right thing in the 25 seat sat

So they're selective as to who they want to **** over with their refund policies, nice.
03-24-2015 , 09:55 PM
03-25-2015 , 01:06 PM
worst site stability ever, its unreal
03-25-2015 , 01:09 PM
is it down again?
03-25-2015 , 01:09 PM
It froze some of my tables and lagged on a few others but seems to be working fine now
03-25-2015 , 01:10 PM
sngs are suspended
03-25-2015 , 01:13 PM
My cash game tables are running fine now
03-25-2015 , 01:27 PM
down again, sngs at least
03-25-2015 , 01:27 PM
my cash tables are dcing

      
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