I thought on WPN you can get a free check monthly, so after cashing in Jan. I would cash again in Feb. so I did, requested a bank draft as normal, then they charged me $65 after the checked got processed, when I asked security he said free check every 30days, so why the hell would'nt they say when cashing out in Feb. hey its gonna cost you $65 so at least you have a chance to agree to it or not, seems so skechy, when i talked to security he to admitted it was confusing but would'nt do anything about it, I feel i got screwed when easily i would have waited the 30 days, then cash out.
Any one else run into this problem? and is it pretty much bye bye $65?

I can see how it can be confusing me but personally I took it as 30 days = a month. But maybe they should say every 30 days instead on a month to make it clear to people who doesn't think like that,

I am just copy and pasting from our sites withdrawal for bankers draft.

Is there a fee to cash out through bank draft?

You're entitled to one free check every 30 days, every other request within a 30 days period will have cost of $65.00.

No charge for a draft, but apparently I had not read the terms since 18 months ago, and assumed it was monthly, meaning one free check by draft per month, but what pisses me off is at least let me know i'm being charged $65 at time of withdrawl request, otherwise i would have waited the extra 2 weeks, just seems you played an angle on me, I mean really why would you not let me know it was gonna be a $65 charge at the point I cashed out? instead I wake up to grind and start my day off $65 in the hole unreal in my opion.

All i can really say is im not in security or deposits etc. I respond to try and help you guys out. I understand you would of waited 2 weeks to obviously not incur any costs. I just not sure why you think we played an angle. We havent hidden the information from anyone and for us to charge $65 in a case like this isnt what we pride our site in. We would much rather have no one upset or incur extra costs when they dont need to. I cant give you the reason why you werent informed but we havent hidden the info. I dont like to hear of cases like this but in this instance neither parties are in the wrong. We have a very good reputation on being fair and we pride ourselves in that. I am active on here and there are many people i have helped on here. Im sorry that i cannot add your case to my list.

The angle of not letting me know that the cashout was to incur a $65 charge witch i would have said negative, i'll wait, thats the angle played on me.

Again im sorry this has happened but we havent played an angle. As i said we would prefer all our players to be happy and not experience any issues. We are not here to try and take $65 from a player.

[QUOTE=Winning_TD;42234716]Again im sorry this has happened but we havent played an angle. As i said we would prefer all our players to be happy and not experience any issues. We are not here to try and take $65 from a player.[/QUOTE

Then why not at cashout inform me , hey this cashout will incur a $65 charge? but you charged the $65 after the cashout was processed, thats a hidden cost, and I read the rules but sorry it was 18 months ago and was under the impression 1 free check monthly not 30 days. No question i got played but if you feel differently, thats on you, thanks for your replies, and I'll always feel i got angled on this no question about it, because i didn't reread the term of cashing out.

Well, it's your fault buddy, they say it right there, every 30 days.

WPN, you would be wise to learn from this and add some sort of bold, clear "hey you're going to incur a 65.00 fee if you choose to do this, are you sure?" sort of thing. Because let's face it, many customers don't know how to read. This guy being a good example.

Says who? Not your players.

People play here because if they want to play there isn't a lot of choices, It has nothing to do with the reputation of the company.................

am i understanding the policy correctly?

jan 1: free withdrawal by check
jan 31: i am entitled to another free withdraw by check

would just like to be sure

Please find below the t&c's for this type of withdrawal. Copy and pasted from cashier.

BankDraft

Minimum check payout is $100
Maximum check payout is $2994
Maximum 1 check payout every 7 days
We will send one free check cash out via regular mail once every 30 day period
The stop payment fee for lost or stolen checks is $250
All other checks requested within that 30 day period will be sent via courier regardless of the amount and will cost $65

What is a bank draft?

This is also commonly known as a paper check.

Is there a fee to cash out through bank draft?

You're entitled to one free check every 30 days, every other request within a 30 days period will have cost of $65.00.

What delivery method do you use to send checks?

Checks are normally sent via regular mail; we also offer courier service for a $65.00 fee.

What country do checks come from?

Checks are issued and sent from Canada.

What bank are checks sent from?

This can vary; we work with several banking facilities.

How long can I wait to cash a check from you?

It is recommended that checks are cashed immediately after they are delivered.

Where can I change a check?

You can cash checks at any financial institution or cashing facility where checks are accepted.

I was charged overdraft fees due to a bounced check from you, can I be reimbursed?

You can email us a copy of your bank statement highlighting the charge (s) and we will credit it back to your poker account.

My check bounced; can you expedite my next cash out?

We need to follow the proper procedure to get the funds back from our payment processor, once the funds are back in your poker account you can request your new payout and we will try to process it faster.

Can I pay for my check to have it sent via courier all the time? How much?

Yes. Sending a check by courier has a cost of $65.00 and we can use this option whenever you wish, all you have to do is let us know beforehand.

me too.. is this the case??

If at the time of the withdrawal the site would state that there will be a $65 fee if you proceed any further then the player can opt not to make the withdrawal - THEN I would agree with you.... but that's not the case. I agree that it gives the appearance of angle playing against the customer. A simple button for the customer to accept the fee before the processing is complete would be an honorable and intelligent step.

The site should show the fees on withdrawal. But for the OP to say that he was angled because he read the rules 18 months ago and couldn't remember them is laughable.

What's $65 to you? How many buy ins is that? You could easily make that back playing than arguing over 1 small fee. If this is the first mistake you've made then learn from it. You could always argue why there is a call button and there's no confirmation that you actually want to call x amount when you click the call button. If you're beat and you call the bet then that's your mistake not anyone else's.

Well put, thats what i was trying to articulate, no big deal as i've been on a heater ever since.......:

Lol, didn't think any one was gonna fall for that, was just to lazy to read the rules...but still a dirty move............

Exactly the same thing has happened to me a while ago. I was just as pissed off. Lost $65 because I cashed out just a few days earlier than I should have.

The terms are vague, I did read them before cashing out, and just like op I was sure they meant a free check every calendar month. Also had a feeling I got scammed. Very unpleasant, regardless of the amount.

Yet informing you at cash-out that you are incurring a fee would be so easy. But why would they do it? They would rather take my money than let me wait a few extra days. And when I tried to contact support, they just ignored my e-mail! I agree with op, even if not a purposeful scam, it's very shady.

+1, no excuse for that, very shady and call it what you want it's a dirty move.