Account locked, no explanation given, told to wait 1-2 days...
Join Date: Sep 2012
Posts: 23
I was in the middle of playing a session when my account was disabled and all of my tables closed. Support would only say that my account is under a "regular security check" and that they do this on all accounts from time to time... has anyone else experienced this? It seems pretty absurd that they run a volume based promotion, then lock people's accounts while they're in the middle of the race...does my account really need to be frozen to review my play...
Join Date: May 2013
Posts: 98
This is something interesting. I've never heard of this happening to anyone for no reason... on any site
Join Date: Sep 2012
Posts: 23
Well that's exactly what support said when I asked if I had done something wrong "no sir, just regular security checks, it's a normal security procedure and our company reserves the right to do this at any time"
Join Date: Jul 2012
Posts: 380
i had this happen to me on stars once, It wasn't anything serious and I was back going in a day or 2
