Showboat (Atlantic City, NJ)
11-28-2008
, 06:52 PM
11-29-2008
, 12:47 PM
11-29-2008
, 01:06 PM
11-29-2008
, 01:54 PM
11-29-2008
, 02:51 PM
11-30-2008
, 03:06 PM
11-30-2008
, 04:56 PM
11-30-2008
, 09:52 PM
Quote:
To all:
I have gotten to know many of you that post here on 2+2 that have come into Showboat to play. Now it is time for your feedback to count!!
As Rod has pointed out, we recently had an employee meeting regarding how the room is doing, what improvements need to be made, and any complaints that we had. It was fairly informative, although not exactly too encouraging at this point. The room is kind of in limbo right now (despite leading the property the last quarter in terms of profit vs cost.) Because of how slow it has been in AC (not just at Showboat, but everywhere) we are all trying to figure out what can help the room prosper.
You all know the potential that the Showboat Poker Room has, now it is time for you to let us know what you want. I have talked with the director personally and told him I would get some feedback on what our customers are saying and what they think could benefit the room as a whole. They have some ideas in the works, but with the way the economy is, who knows when they will be tried. (i.e. special tourneys, comp promotions, etc..)
When Chris was the Poker Room Manager, he was able to speak to many of you and consider some of your ideas. Now that he is gone, the director is trying to fill his shoes, but he simply doesn't have nearly as much time to spend in the room as Chris did. He has many more responsibilities. A couple of the dealers suggested getting feedback from customers, and he loved the idea.
I will go to the director with any ideas that you can come up with, and who knows, you may be the reason it is implemented! Make sure that whatever you come up with, it is reasonable for the size of our room and the staffing that we have. Also, explain your ideas as clearly as you can so when I go to the director, I can have a clear understanding of what you want. He is willing to try new things, but they have to "make sense" for the company to do them. Anything from special tournies, bigger games, promotions, etc.. let me hear 'em!
I have gotten to know many of you that post here on 2+2 that have come into Showboat to play. Now it is time for your feedback to count!!
As Rod has pointed out, we recently had an employee meeting regarding how the room is doing, what improvements need to be made, and any complaints that we had. It was fairly informative, although not exactly too encouraging at this point. The room is kind of in limbo right now (despite leading the property the last quarter in terms of profit vs cost.) Because of how slow it has been in AC (not just at Showboat, but everywhere) we are all trying to figure out what can help the room prosper.
You all know the potential that the Showboat Poker Room has, now it is time for you to let us know what you want. I have talked with the director personally and told him I would get some feedback on what our customers are saying and what they think could benefit the room as a whole. They have some ideas in the works, but with the way the economy is, who knows when they will be tried. (i.e. special tourneys, comp promotions, etc..)
When Chris was the Poker Room Manager, he was able to speak to many of you and consider some of your ideas. Now that he is gone, the director is trying to fill his shoes, but he simply doesn't have nearly as much time to spend in the room as Chris did. He has many more responsibilities. A couple of the dealers suggested getting feedback from customers, and he loved the idea.
I will go to the director with any ideas that you can come up with, and who knows, you may be the reason it is implemented! Make sure that whatever you come up with, it is reasonable for the size of our room and the staffing that we have. Also, explain your ideas as clearly as you can so when I go to the director, I can have a clear understanding of what you want. He is willing to try new things, but they have to "make sense" for the company to do them. Anything from special tournies, bigger games, promotions, etc.. let me hear 'em!
1. When in the poker room, you can smell the cigarette smoke coming from the bar area. I don't know if maybe something can be done with the air/ventilation system to drift the smoke away but smelling it kinda sucks.
2. Give Rod a raise......he does a good job.
3. I do like how the dealers and floor people are in more casual clothing but sometimes it's hard to tell that they work there. I do like how most of the female dealers wear the tighter, pink shirts, though.
12-01-2008
, 04:09 AM
Quote:
A couple of other comments.....
1. When in the poker room, you can smell the cigarette smoke coming from the bar area. I don't know if maybe something can be done with the air/ventilation system to drift the smoke away but smelling it kinda sucks.
2. Give Rod a raise......he does a good job.
3. I do like how the dealers and floor people are in more casual clothing but sometimes it's hard to tell that they work there. I do like how most of the female dealers wear the tighter, pink shirts, though.
1. When in the poker room, you can smell the cigarette smoke coming from the bar area. I don't know if maybe something can be done with the air/ventilation system to drift the smoke away but smelling it kinda sucks.
2. Give Rod a raise......he does a good job.
3. I do like how the dealers and floor people are in more casual clothing but sometimes it's hard to tell that they work there. I do like how most of the female dealers wear the tighter, pink shirts, though.
2) true...there are more than 1 dealer that does more than just deal in the room and gets no credit, its sad.
3) no comment
12-01-2008
, 04:27 AM
12-01-2008
, 08:51 AM
Quote:
A couple of other comments.....
1. When in the poker room, you can smell the cigarette smoke coming from the bar area. I don't know if maybe something can be done with the air/ventilation system to drift the smoke away but smelling it kinda sucks.
2. Give Rod a raise......he does a good job.
3. I do like how the dealers and floor people are in more casual clothing but sometimes it's hard to tell that they work there. I do like how most of the female dealers wear the tighter, pink shirts, though.
1. When in the poker room, you can smell the cigarette smoke coming from the bar area. I don't know if maybe something can be done with the air/ventilation system to drift the smoke away but smelling it kinda sucks.
2. Give Rod a raise......he does a good job.
3. I do like how the dealers and floor people are in more casual clothing but sometimes it's hard to tell that they work there. I do like how most of the female dealers wear the tighter, pink shirts, though.
2.) I will second what Rod said.. There are many of us that go above and beyond what is expected of dealers at the Boat. During busy times, some of us do some things that normally only supervisors would do (i.e. work the front podium, raise the blinds, collect seat open buttons, etc..) The managers and supervisors appreciate it, but as far as pay goes, we still get paid our normal hourly wage (which obv. is low because we work for tips..) A few good things come out of it though.. it shows our dealers care about the room and want to make sure things run smoother, and also when it comes time for our annual evaluations, it does mean a raise!
3.) I kinda wish we could do the casual thing all the time. Those uniforms we have are so restricting when we have to reach for cards/chips, and it gets so warm in the box with those on (especially during busy times when a lot of people are there and those lights are shining right on us..) It was nice to have a few days to wear casual clothing and actually keep cool for a few days while it was busy. I do see your point though. Maybe if we had uniforms such as the borgata tournament dealers wear (i.e. the polo shirts) it would work out a bit better.
12-01-2008
, 09:00 AM
Just to keep you all up-to-date on your comments/ideas about how to improve the room.. I have a meeting this Friday at 5PM with the director and the higher-ups to discuss improvements to the room that have been brought to their attention, so you still have a few more days to throw some ideas out there if they haven't already been mentioned.
I do know a few things that are going to be discussed already:
1.) Poker Room Rates
2.) Special Tourneys (I'll make sure to include the mention of a PLO tourney)
3.) Promotions (i.e. "Happy Hour promotions" Comps, etc..)
4.) Rulings (more consistency in floor calls and also in how the dealers will be held accountable for enforcing the rules. Too many times a lot of the dealers will sit down and hear things like "Well, Dealer 'x' will rabbit-hunt, why won't you?" "The last dealer didn't care that we talked on the phone at the table.." etc..)
5.) The Poker Tournament 5 (or "tpt5" for short.. lol)
I do not know what to expect from this meeting. But at least they are going to listen to what we have to say and hopefully we can get some new things that can make our room one of the best!!
I do know a few things that are going to be discussed already:
1.) Poker Room Rates
2.) Special Tourneys (I'll make sure to include the mention of a PLO tourney)
3.) Promotions (i.e. "Happy Hour promotions" Comps, etc..)
4.) Rulings (more consistency in floor calls and also in how the dealers will be held accountable for enforcing the rules. Too many times a lot of the dealers will sit down and hear things like "Well, Dealer 'x' will rabbit-hunt, why won't you?" "The last dealer didn't care that we talked on the phone at the table.." etc..)
5.) The Poker Tournament 5 (or "tpt5" for short.. lol)
I do not know what to expect from this meeting. But at least they are going to listen to what we have to say and hopefully we can get some new things that can make our room one of the best!!
12-01-2008
, 01:19 PM
12-01-2008
, 04:08 PM
Quote:
Just to keep you all up-to-date on your comments/ideas about how to improve the room.. I have a meeting this Friday at 5PM with the director and the higher-ups to discuss improvements to the room that have been brought to their attention, so you still have a few more days to throw some ideas out there if they haven't already been mentioned.
I do know a few things that are going to be discussed already:
1.) Poker Room Rates
2.) Special Tourneys (I'll make sure to include the mention of a PLO tourney)
3.) Promotions (i.e. "Happy Hour promotions" Comps, etc..)
4.) Rulings (more consistency in floor calls and also in how the dealers will be held accountable for enforcing the rules. Too many times a lot of the dealers will sit down and hear things like "Well, Dealer 'x' will rabbit-hunt, why won't you?" "The last dealer didn't care that we talked on the phone at the table.." etc..)
5.) The Poker Tournament 5 (or "tpt5" for short.. lol)
I do not know what to expect from this meeting. But at least they are going to listen to what we have to say and hopefully we can get some new things that can make our room one of the best!!
I do know a few things that are going to be discussed already:
1.) Poker Room Rates
2.) Special Tourneys (I'll make sure to include the mention of a PLO tourney)
3.) Promotions (i.e. "Happy Hour promotions" Comps, etc..)
4.) Rulings (more consistency in floor calls and also in how the dealers will be held accountable for enforcing the rules. Too many times a lot of the dealers will sit down and hear things like "Well, Dealer 'x' will rabbit-hunt, why won't you?" "The last dealer didn't care that we talked on the phone at the table.." etc..)
5.) The Poker Tournament 5 (or "tpt5" for short.. lol)
I do not know what to expect from this meeting. But at least they are going to listen to what we have to say and hopefully we can get some new things that can make our room one of the best!!
12-01-2008
, 07:54 PM
12-01-2008
, 11:21 PM
12-02-2008
, 09:24 AM
never, anything else you guys want me to bring up? One thing I am going to bring up is that the BBJ never goes below 10k.