Quote:
Originally Posted by SuperFinn
In some ways the news about the Tulalip poker death is sad. But in another way it is encouraging. Poker is not what it was 10 years ago
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It's very sad. But the room didn't die because of poker. Poker is doing well right now. The room died because there was no culture of customer service promoted by the management to the staff. Rec players don't want to deal with rude dealers and long waitlists with no call-ins allowed. (Red Dragon also has the long waitlist problem but their dealers aren't rude.)
I hope the few really good dealers Tulalip had, who were fast and had positive attitudes, such as CD and Jordan, get hired by Red Dragon, or promoted to management at Tulalip. They really don't deserve to lose their jobs. Also Herb the floorman was always nice. Really sad for those guys.
This whole topic makes me wonder if I should start saying something to the floor when I see a dealer being rude because they probably don't even realize how bad some of their employees are.
Also I noticed everywhere else in the area the dealers follow Mason's rule "don't talk in the box" but at Tulalip some of the dealers talk nonstop and seem to think they are on stage and that's their time to say all manner of garbage, insults, and offensive remarks. Whoever was in charge of training dealers and encouraging good practices failed miserably.
Last edited by Soft Squeeze; 10-08-2019 at 01:46 AM.