Quote:
Originally Posted by Czar Chasm
What is with the telephone customer service there? I called in 3 times yesterday and every time got a recording saying the reps are too busy and that I could leave a message if I wanted to. Seriously? The hell kind of casino doesn't have a hold system for their callers? So on the 3rd call I leave my message with my name and number asking them to please call me back. Amazingly, they didn't even call me back at all! Finally I got through to the poker room this evening and was put on hold for 10 minutes. I expect 10 minutes from Verizon, not a poker room.
All in all a pretty lousy introduction to Parx, but I'm still going up there with some buddies tomorrow to check it out. Hopefully the rest of the staff is much better than the CS there.
267 525 7300. That # goes directly to the poker room. I'm new to the room and that's the # I call to have them put my initials on the list for games I want to play.
I have had overall a good experience at Parx but the staff there gets out of line sometimes. Sometimes their service is straight out horrible. Or maybe its just the rules.
Examples: big blind mucks his hand preflop and dealer tells him to take his cards back and pushes them back to him after they are in the muck
Floor men and dealers talk to each other about their social lives during hands when big hands are in play. They also point out people who they think are fish to the regs. They also gossip about whats going on about players like who is getting divorced, who has diabetes , who is using drugs, and many other things that I couldn't believe I was hearing...