Quote:
Originally Posted by suited fours
Where do you usually play? Mdl is a well run room with an exceptional dealer pool and floor staff. (I play in many rooms, but never lv or ac)
With possible exception of parx, Mdl is o/w as good or better run than the other 25+ rooms I've played. (parx more formal/professional, Mdl friendlier imo)
I wouldn't put mdl at the top of the angle list either.
Curious about your comparison group...
I've never played in LV or AC either. 90% of my play over the years has been at the Beau Rivage in Biloxi (several years ago) and Bestbet Jacksonville (more recently). Both were miles ahead of what I've experienced so far at Maryland Live. Keep in mind, I'm just talking about player behavior and dealer/floor apathy here. Definitely not referring to the poker itself, which is probably the best I've been around.
My first day playing here was Thursday. In the 5 days since, I've witnessed:
Dealers routinely making no effort to inform the person who's action it is (who's clearly unaware) that it's their turn to act. Another player always has to do it.
Once a dealer was in the middle of a premature burn and turn. I yelled to stop him, but the next card had already flashed. My opponent then called the all in bet, and the dealer proceeded to quickly turn that same card put out a river. When I was like "hold up, that card flashed already," he said, "well why didn't you say anything?" I informed him that I assumed he was automatically going to call the floor and shuffle that card back into the deck. Instead he put out the next two cards so fast there was no time to say anything. My hand was good anyway, and my opponent didn't seem to care, so after a brief scuttle with the dealer I let it go.
Dealers trying to push the pot to the wrong player. I've had to speak up to point out the correct reading of hands.
Dealers not saying anything when players act out of turn. Not even a simple, "please wait your turn to act sir."
When 2 or 3 people have acted out of turn and I point out that the action is still on player X, the dealers just say "oh yeah, my bad."
A lot of the time they don't say "thank you" when tipped.
Not knowing where the button's supposed to be. They poll the players to see who was button last. This is common at all rooms but it's even more prevalent here.
Announcing bet sizes incorrectly without counting them.
Players straight up playing music on their phones (with no headphones) and dealers not telling them to turn that **** off.
Once when a player acted out of turn and then wanted to know if they could retract/change their action, the dealer literally said "I don't give a ****."
When they call the floor over, the dealer's incapable of even explaining the situation which warranted their being called over, or leaving out essential information.
Dealers repeatedly yelling "supervisor" while two floor men are standing there talking to each other, not listening and in no hurry at all to acknowledge and tend to the table calling them.
When the late night staff comes to pull the boxes, they actually interrupt the player in seat 1 and ask him to move out of the way so they can get to the box while he's in the middle of a huge pot facing an all in bet.
I might have just been running bad with repeatedly having unlikely situations like these happen over and over here, but it definitely seems like the dealers have been burnt out and no longer care about their job, and the floor only cares about keeping the room full and not enforcing any kind of civility. The professionalism of Bestbet Jacksonville and what I remember of the Beau Rivage were light years ahead of Maryland Live.
I try not to be too hard on dealers because I know they have to put up with a lot of abuse and their job is harder than it looks and I doubt I could do it myself without making routine errors, but it kind of tilts me when I can tell that the dealer gives exactly zero *****.
Last edited by Rapini; 09-01-2015 at 07:56 AM.