Quote:
Originally Posted by The Mind Reader
Ordered a coffee last night and found they are now only serving it in paper cups with lids, instead of the nice glasses with handles they used to. WTF? It also tasted like crap and it used to be really good.
Also had a funny moment when I ordered an Angry Orchard, and the waitress told me "We don't have that any more, we only have Angry Orchard Summer". I said oh that's fine, it's still a cider, and she said "no, there's no more apple cider, only Summer". I figured she didn't know what she was talking about so ordered one anyway and when she arrived..... it was a plain old standard Angry Orchard, hard apple cider right there on the label, nothing "summer" about it. WTF?
Drink service was also terrible at our table, where we'd all order, 45 minutes would go buy without her ever returning, we'd order from someone new, and an hour later we'd finally get them. Brutal.
Also The room was completely full last night, no way you could call it close to dead!
Re-iterates my Sat night experience. I was just there for a few hours tonight and it was almost as bad. I can't for the life of me figure out why they take so long and often just plain never ever return. I can understand delays but to take orders that never materialize is just very strange. Is it some kind of shift change situation? Do they just don't care at all about service.
I did see someone order some kind of alcoholic drink that wasn't beer and it came.
The food is really starting to get worse though. They should definitely tap into the various super nice food establishments in the building and do delivery. This is what a food runner is supposed to do right? Run and get food?