Quote:
Originally Posted by jjk22
Poker Room Managers -
I love the room, and I am a regular $1-$2 player there.
Please train dealers to:
1. Pitch cards without exposing cards. Not sure if it's the brand of cards or the dealers. It happens a lot.
2. Read the hands before pushing pots. Twice on Saturday, two different dealers. First, 10 seat tables a king, 6 seat tables a straight, pot gets pushed to 10 seat without even looking at either hand. Three hours later, different dealer, 10 seat tables boat, tens over dueces, and two seat tables an ace, pot gets pushed to ace immediately without looking at hands. Both were corrected but dealers not paying attention. Both times, winning hand instantly mucked by dealer and then dug out.
3. Verify large bets by counting out chips. On the end, nine seat bets $20, two seat raises $40 on top. Nine seat calls and clearly puts out about $25 extra - dealer just scoops and pushes it. I called out "Is that the right amount", not in hand and two seat a beginner, and I think pot winner (two seat) clearly knew it was way heavy and gladly took it. I let it go, not stirring up trouble but concerned for the integrity of the game nonetheless.
Thanks -
I agree with this completely. I played for the first time a few days ago, and during an 8 hour session or so, I saw numerous examples of the three things listed above. I think part of the reason is that dealers are anxious and lack confidence, so instead of counting out the chips and taking a while and risk making a mistake, they just move along.
I realize that a lot of the dealers are new to dealing, and I don't get perturbed about misdeals, being slow, etc. However, when they are cutting corners (not counting out bets/calls, not reading hands at showdown, etc), it is inexcusable.