Quote:
Originally Posted by SIThomer
Bravo would be great and I am hoping they implement it as well. However I disagree with you regarding calling in. I was going to head down today made a 20 second phone call and even though the games were dry the answer was quick and to the point. I have never had any problems with them.
Glad that it was easy for you, sometimes it is for me, sometimes its not....it's staff dependent
I'll never forget the time recently during a tournament series the normal 10-20 Omaha8 game was actually a 10-20 Omaha8/Stud8 game- all day when there was an empty seat they would alternately (albeit randomly) call the "10-20 O8" list vs the "10-20 O8/S8" list
it was an honest mistake, but no matter how many times it happened and we corrected them, it lasted all day
I guess my point is...humans are humans...some are friendlier and more helpful (or less busy)
machines are machines...there is no human error...it's always the same customer service experience
both have their purpose
I'm not knocking the room, and judging by Stan's lack of response to these threads, I'm going to infer that the Bravo app just isn't budgeted...that said...this could be yet ANOTHER thing the Borg excels at