^ this!!

Yeah... do have to agree there, all "unique" situations (****ups) do create a theme, sadily :/

He wrote to us and informed us he would be travelling and not able to receive a check and asked us to send the check instead to his father.

The story was told in a manner that led us to believe that he wasnt able to receive mail and that is why he wanted the check sent to his father.

Of course we now know that wasnt the case and rather than his father cashing the check and wiring the money as the situation seemed to require his father was actually just forwarding the check to a different address from where he planned to deposit the actual check.

That is how this happened.

@Shane - IMO, he explained his situation fairly clearly. You send the checks in such a way that they need to be signed for, correct? He was going to be traveling and ergo not home and able to sign for the check. So he needed the check sent somewhere it could be signed for, and someone who (presumably) would be able to get in touch with him and get him the check, or even just hang on to it so it wouldn't be returned and he'd have to wait another indeterminate amount of time to get a new one.

I'm sure this was just a "simple" misunderstanding, but you guys seem to have a lot of them. I completely understood what he was asking for after reading what he described as his issue. I don't really get how an entire customer support team didn't get it as well.

@McCormick - Despite the common theme of "caps = yelling", I tend to use them sometimes just for emphasis. And my original comment wasn't even addressed to you, it was addressed to Lock, yet you chose to quote me and basically talk down to me, like I was incapable of understanding the story. I wasn't mad per se, but I found it annoying.

Whether you intend to or not, you often come across as smarmy and condescending. We get they've treated you well. Believe it or not, I'm happy for you - it's nice to know that they haven't screwed over 100% of their customers. But your weird attitude towards others who are suffering is really grating.

What!?!?!? Is this a real sentence? Lol very professional!!

This is what I emailed to shane:

Going from that to actually making the check payable to my father is an unbelievable step.

His posts about it are still here in the forum, and there's plenty of them since it took so long for a check to be sent in the first place. It was pretty clear what he meant. Good to know that people can request to have money sent to random unverified people though I guess, lol.

yes.

Well, more precisely I was not able to receive mail when the mail might be delivered many months in advance.

...

Why would there ever be a situation where lock would mail a check in the name of someone not on the account?

Worst case scenario...dad would have had to go to the national bank that Senor Keeed banks at and have them stamp it "for deposit only" with no endorsement needed and deposit into his sons account.

I can't imagine why they would ever send a check in the name of a person not on the account....but this is lock we are dealing with.

Every time I read this I'm more and more astonished!

The craziest thing to me is how Shane has no sympathy in his tone whatsoever. Not even a glimmer of an apology for what is an obvious blunder on Locks part.

I personally think everyone that has a cash out that is over 8 weeks or longer should make a thread stating how long they have been waiting for a cash out and demand an answer from Lock.

I deposited mine at BoA and they didn't ask me a single question just fyi.

I deposited a check from Lock and they didn't ask any questions. I'm pretty sure they would ask questions if the check was signed over to me though. IDK...

Today marks my 6 month anniversary for my check request. Still crossing my fingers and waiting for a response from Shane from weeks ago

/me shouts GUYS!

How about you stop finding out who has the biggest wiener in his pants through arguments and off-topic chit chat about "mine is bigger than yours" and we just be friends and keep track on.... 5 month old cashouts?

I don't think so since it is your father who signed it over to you which is pretty legit on this side of the moon.

I enjoy when the FED EX Express truck pulls up in front of my house and the guy walks up my neighbors stairs and rings his bell. The guy was even carrying a thin envelope. I was like holy crap, my checks here... Nope, just another dirty tricky they're playing on me.

Do you write exclusively in lengthy essays?

Its like the show Fringe!.... A vortex opened at Lock's Vault and ate all of our money!

Your neighbour plays at Intertops! XD

This is beyond a disgrace. ****ing disgusting. I don't even play on lock.

Lock you do not deserve your players.

lol..

Well well well... I hoped it wouldn't ever come to this, but I have indeed been inducted into the 5 month club from my 01/06 WU withdrawal request. I've prepared a light speech, as I've anticipated this the last 30+ days or so.

I'd like to thank the following Lock employees who have all "personally" e-mailed me about my withdrawal situation: Rachel, Quinn, Michelle (nothing but repetitive copy-pasted e-mails from this girl), Gerard, Jake, Mark, Mary, Moses, Sean, Elle, Jonas, Murray (had high hopes for this guy), Patrick, Brian, Kevin, and Chloe.

I'd like to give a serious shout-out to Jen Larson for really getting me to this point. Without her, none of this would be possible.

Shane, I'd like to think you can actually make my withdrawal become a reality, so I will leave your name mostly for the thanking of when I receive the money.

I apologize to anyone else I may have missed while skimming through my 60+ emails directly relating to my situation.

P.S. I have e-mail evidence supporting all of those names above, which I can't imagine actually all represent someone individual/unique/different. Either they hire way too many part-time support members, pay way too many full-time people to answers e-mails and not enough effort paying players and fixing other problems, or Lock really loves illusions - such as creating fake support member names for replies.

good luck man

Shane
This was from May 16th! What is the deal? One of us from this list has received funds. You have completely ignored this situation over the last week. It has now been over 6 months from me and I have yet to receive any answer from anybody with any truth. Quinn says she will get back to me immediately with a tracking #....5 days later she wont respond to any email, you respond to everything but this.

I have asked for other forms of payment since apparently processing checks is so difficult, but its in the mail so that is never an option. You personally said you know for a fact they went out the door two weeks ago. We have not received them so what is the next step?

Please respond with something concrete that can be beneficial because you seem to have all the answers on every other topic.
Thanks

I continue to hound the cashier team for you, the top of my list are yourself, Vindictive27 and CharlieKelly those 3 in particular I bring up with the cashier team every time we communicate.

They have assured me a large number of checks are in transit and yours is amongst them, I will continue to chase them up until you let me know its finally arrived.