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Lock WU Withdrawal REPONSES Lock WU Withdrawal REPONSES

04-01-2013 , 05:10 PM
Hello, let me get straight to the point. I requested a WU withdrawl from Lock Poker, however, each time I email the their support and ask about the withdrawl, they bull**** me.

I requested the Withdrawal March 3rd


Here are the emails


Rob

MAR 11, 2013 | 09:16PM EDT
Original message

Hello I recently requested a Withdrawal for 700USD through Western union a couple days ago, however, I have not received any email or confirmation that my request has been processed. My Account ID is ******** and Account name is *******. Please lend any help that you can in speeding up this process. The request was made March 3rd. Thank you.




Quinn

MAR 12, 2013 | 11:13PM EDT

Hi there,

Western Union payouts are done within 7-14 business days (excluding weekends). We try our best to process payouts quickly but occasionally will require the alloted timeframe given. Thank you so much for your patience.

All my best,

Quinn

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu


--------------------------------------------

Sounds good right? That's what I thought too.

--------------------------------------------

Rob

MAR 18, 2013 | 10:06PM EDT

Hello I withdrawed 700$USD from my Lock account ******* on March 3rd. It is now March 17 and I have not received any email or anything concerning my cash out. Please handle this because it is insane waiting so long and not receiving a single email concerning the matter. I have rent due in a few days and it is ridiculous for me to wait this long for a cash out through Western Union.

Quinn

MAR 19, 2013 | 10:41PM EDT

Hi there,

Western Union payouts are done within 4 weeks. We try our best to process payouts quickly but occasionally will require the alloted timeframe given. Thank you so much for your patience.

All my best,

Quinn

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu

----------------------------------------------------------------------

4 weeks? Alright...

-----------------------------------------------------------------------



Rob

MAR 29, 2013 | 06:19PM EDT

Hello I was wondering how much longer until my withdrawl of 700$ USD? my username is JRCashM



Mary

MAR 30, 2013 | 05:59AM EDT

Hi there,

Western Union payouts are done in around 4-5 weeks. We try our best to process payouts quickly but occasionally will require the alloted timeframe given. Thank you so much for your patience.

Many thanks,

Mary

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu

------------------------------------------

At this point it feels like my money is gone. I have 1700$ on Lock, which is more money than I even have in person & getting my own money out seems like a chore. At this point I'd like to cancel my 700$ request and just take out the entire 1700$ because it seems like these people don't want to give me my money but I don't want to set myself back another month. Every time I email them they extend the time. Is there anybody on here that could possibly assist me even in the slightest? Things are rough irl and I need this money more than Lock does.
04-01-2013 , 05:13 PM
not really sure if serious?
04-01-2013 , 05:17 PM
Western Union Cashouts are taking approximately 2-3 months...sometimes longer. A quick reading of the cashout threads in this forum would have provided you with this information.
04-01-2013 , 05:20 PM
You couldn't have known. People aren't obliged to read 2+2 before depositting on a site. Welcome to Lock
04-01-2013 , 05:26 PM
Quote:
Originally Posted by murdahc
not really sure if serious?
How are you not sure if I'm serious? Just don't speak if you don't have anything informative to add.
04-01-2013 , 05:29 PM
Probably should have done your homework before trying to use lock as a source of income for rent.
04-01-2013 , 05:34 PM
People on here aren't friendly are they?
04-01-2013 , 05:34 PM
They haven't even told you that you're in the next batch yet? You have another month or so of waiting.
04-01-2013 , 07:41 PM
Quote:
Originally Posted by JRCashM
People on here aren't friendly are they?
We show friendliness to people that actually ****ing read what's going on. There's a huge cluster**** of a thread about people from January not getting their money, so when someone from March complains.. yeah, we're going to be a little bit unfriendly.
04-01-2013 , 08:06 PM
LOL at this^^^ I requested my cashout on 1-8-13 and just rec my sender infor 2 days ago!!!!!!!!!!!!!! who knows when I will rec the MTCN?????? This has to be one of the longest still out if not THE LONGEST
04-01-2013 , 09:26 PM
Come on guys don't bash the guy if he didn't know about Lock's.... extended cashout times. It certainly isn't his fault and it's also not his fault that he didn't read all the other topics first. When I first signed up to 2+2 it took me ages to just find the right sub-forum under all the other forums to post whatever I had on mind. Let's show some love

JRCashM you'll have to expect an aprox cashout time fro 4-12 weeks for your WU. Maybe longer, maybe less. That's all forum members will be able to tell you in this matter. Lock's rep on this forum is called imjustshane.

I suggest to keep an eye on the WU cashout thread.

Welcome to 2+2 btw.. you'll get used to the language
04-01-2013 , 09:51 PM
The best part is getting messages that are verbatim exactly the same. I played 15 dollar hyper turbo on March 3rd and was never paid the 56 dollars. I was told that the cashier was "going to look into it". 5 e-mails later full of excuses, I just said screw it and forgot about it. Good luck on your cashout, but this is fairly standard. I'm waiting on a cashout from February. A march cashout will probably be June/July.
04-01-2013 , 11:10 PM
Quote:
MAR 12, 2013 | 11:13PM EDT

Hi there,

Western Union payouts are done within 7-14 business days (excluding weekends). We try our best to process payouts quickly but occasionally will require the alloted timeframe given. Thank you so much for your patience.

All my best,

Quinn

---
CSR, Lock Support
When is the last time this occurred?
04-01-2013 , 11:53 PM
It's sad to see another victim of Lock poker who has just fell down the rabbit hole! Get ready for an adventure because getting your money off Lock is nothing short of that!! Good Luck Sir!!
04-02-2013 , 12:11 AM
An adventure indeed...

04-02-2013 , 10:22 AM
Im still waiting for 1/15 payout of only $663. All i need is my MTCN# and ive had my sender info for like 2 weeks already. This is my first experience with Lock so far not that great.
04-02-2013 , 08:32 PM
Quote:
Originally Posted by JRCashM
Hello, let me get straight to the point. I requested a WU withdrawl from Lock Poker, however, each time I email the their support and ask about the withdrawl, they bull**** me.

..............................

At this point it feels like my money is gone. I have 1700$ on Lock, which is more money than I even have in person & getting my own money out seems like a chore. At this point I'd like to cancel my 700$ request and just take out the entire 1700$ because it seems like these people don't want to give me my money but I don't want to set myself back another month. Every time I email them they extend the time. Is there anybody on here that could possibly assist me even in the slightest? Things are rough irl and I need this money more than Lock does.
Basically, I am responding to your entire message.

1. Yes their responses are generic. They used to respond in minutes, now it seems it is days.
2. Feeling like the money is gone will work psychologically, and then the money will be a bonus when it finally goes through.
3. I have been in your shoes a few times. Wondering if it will make it. This time around it is MUCH longer. In some ways you need to write it off "for the present". Unfortunately it hasn't gotten better, it has gotten worse.

If it helps any (which at this point I question because I have waited so long this time) They always go through, eventually...
04-02-2013 , 08:39 PM
Quote:
Originally Posted by thephilosoph
They always go through, eventually...
Until they stop going through!
04-03-2013 , 01:37 AM
IVE been waiting 2 moths for a wu Withdrawal get in line buddy
jesusnava86@yahoo.com
04-04-2013 , 03:37 AM
OP, sorry you're only now finding out about Lock withdrawal scam. You're unfortunately just one of a long line of players who've been conned.

Lock Suport are just shameless:

9 days after request:
Quote:
Western Union payouts are done within 7-14 business days (excluding weekends).
16 days after request (reply from same CSR!):
Quote:
Western Union payouts are done within 4 weeks.
27 days after request:
Quote:
Western Union payouts are done in around 4-5 weeks.
How can anyone spend their working life deliberately lying like that? They must know that nobody gets paid in those timeframes yet they just continue to pump it out, day after day.
04-04-2013 , 12:55 PM
Emailed Lock again and their response:

Lock Support
MAR 26, 2013 | 06:55PM EDT
Hello Chris,

Thank you for your email.

As per the cashier last reply, this would be available in 7 business days. Please note that a business day is counted as Monday to Friday. Saturdays and Sundays do not count.

If you have any further queries please do not hesitate to contact us.

Kind regards,

Jake
---
CSR, Lock Support


Today is 7 business days and of course I've heard nothing again.



Facebook'd Lock last week and their response

8:41 am March 27

Hey Chris, I heard back. We are just waiting on the MTCN to come back from the processor, this should come through next week.


It seams that everyone on Locks team is FOS!

Will I ever receive this money?

Requested 2k WU withdraw 1/14 10 days from now will be 3 months. At what point can I start claiming that Lock doesn't pay out anymore? Is it 6 months? A year? The Lock always eventually pays routine is growing quite old with me. There are several other people on here who have requested WU before me and still haven't received money.
04-05-2013 , 06:41 AM
what about neteller cashouts? Do they work any faster?

Hope so!
04-05-2013 , 09:04 PM
I waited 2 and a half months for a WU withdraw just for them to send it to a different state than whats on my account. Then they said it would take up to 72 hours to correct...Took an extra 2 weeks. Their well is drying up. Take your blindfold off if you think otherwise.
04-15-2013 , 06:44 PM
been waiting since feb 3rd for my 2K WU and cant get ****, support responses are a JOKE. Shane is the only one who seems to give a ****, other support members just give some automated bull****. **** that.
04-15-2013 , 06:49 PM
Quote:
Originally Posted by TheProdigy93
been waiting since feb 3rd for my 2K WU and cant get ****, support responses are a JOKE. Shane is the only one who seems to give a ****, other support members just give some automated bull****. **** that.
Thats a lot of ****

I hope you feel better, i know it help for some hours!

      
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