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10-19-2012 , 11:58 PM
Requested 9/26, decline 10/13, MTCN 10/16, cash in hand 10/17. No problems.
10-20-2012 , 12:07 AM
Quote:
Originally Posted by SPreston
Cashier lady looked at me like I had 3 heads when she read sender name and sender address.
Happens every time - even when I'm sending money to Canada or something. Of course, I go to the WU at my local grocery store, so that probably doesn't help...
10-20-2012 , 01:13 AM
Is there like a max WU that this small grocery stores can payout? Like will they be able to cashout my 2k WU no problem?
10-20-2012 , 02:29 AM
Quote:
Originally Posted by codygary12
Is there like a max WU that this small grocery stores can payout? Like will they be able to cashout my 2k WU no problem?
Some definately have limits. One of my local grocery stores is ironically $1,999. Another little dinky store was like $300. The one I used to go to was $2k max. I would call first, if not there is always one that will somewhere else or a town over.
10-20-2012 , 05:18 AM
Requested: 9/28
Declined: 10/13
MTCN and CIH: 10/19
10-20-2012 , 05:23 AM
Quote:
Originally Posted by codygary12
Is there like a max WU that this small grocery stores can payout? Like will they be able to cashout my 2k WU no problem?
I always call ahead and let them know I have a large cash out and ask them when the time best time for me to come in is. If you don't let them know your coming in a lot of times they don't have enough cash on hand.
10-20-2012 , 11:43 AM
Requested - 9/30
Declined - 10/13
Approved - 10/13
MTCN - Nothing yet...

Monday will be day 6 of 7 max business days...
10-20-2012 , 12:24 PM
[QUOTE=bemcd;35364279]
Quote:
Originally Posted by DangleSauce
Did you even bother to read this thread at all? No you didn't. You are allowed one free request a month. The 10% fee is refunded back to your account after you request it. Sometimes you have to email for the refund, sometimes you don't. It depends on how they are processing your request.

If you cash out $2,000 you will only receive $1,800 and the other $200 "fee" will be reimbursed. In order to receive the full $2,000 you need to request a cash out of $2,200 and they will send you the max $2k.

Try using the search button if you're too lazy to read threads. Believe it or not it works.
Good read, obviously I didn't read anything about it since I was asking for clarification about things specific to this thread.
.

Last edited by bemcd; 10-20-2012 at 12:36 PM.
10-20-2012 , 04:42 PM
Quote:
Originally Posted by THEROBBOB20
Requested: 9/28
Declined: 10/13
MTCN and CIH: 10/19
Exact same here.
10-20-2012 , 06:15 PM
There are state limits for WU. As a border state, the maximum cash that can be sent is only $450!!
10-20-2012 , 09:32 PM
alright

requested 9/30
declined 10/13
mtcn 10/19
cih 10/20
10-20-2012 , 09:58 PM
Quote:
Originally Posted by SageLee
Forgot to update this:

PAYOUT REQUEST DECLINED

Dear xxxxxxx,

We're sorry, but your EPT_WU payout request of 1085.89 USD for Account ID xxxxxxx has been declined.

Payout Comments: Please contact Customer Support as 'Pimp City' is not a valid city. Payout cancelled.

We thank you for your continued business and are always available if you should have any questions.


new cashout request 9/29
requested ($1305.00): 9/29
sender info received: 10/17
cntrl# received/cash in hand: 10/20

no email notification, cntrl# just appeared in cashier history

(WA resident)
10-21-2012 , 12:31 PM
requested 10-15

will update
10-21-2012 , 06:18 PM
Quote:
Originally Posted by ag1
Still not appearing. Shane whats up with this? I emailed support and received no response.
There are no dates here, as far as we know from this post, you submitted a request yesterday. See below for a good example to follow to make this thread more useful.

Quote:
Originally Posted by FeltLegend
Update:

Requested cashout 10-2-2012

Cashout denied/resubmitted email 10-16-2012
(Funds appeared back in casino balance)

***Lock resubmitted the cashout for me after denial, I did not have to do it manually***

Cashout confirmation email 10-17-2012
(Funds removed from casino balance)

Now just waiting for the WU details to be emailed. Fingers crossed.
Good post, effective. ^^^

Quote:
Originally Posted by bataa3
Hey, the exact same thing happened to me. RESUBMITTED IN POKER CASHIER!! This is very disappointing.

Requested 10/01
Declined/Resubmitted 10/16.

Does any1 know what is going on?
Seems normal, a little different. Thats normal though.

Quote:
Originally Posted by Austrian econ
The past 5 months Western Union withdrawals have taken between 14-18 days from request until I have received the MTCN #. Unless you have waited longer than this be patient and quit complaining...

oh yea, and polite emails to lock support when asking questions believe it or not seems to help...
true, well put.

Quote:
Originally Posted by THEROBBOB20
Requested: 9/28
Declined: 10/13
MTCN and CIH: 10/19
This should be the standard for posts guys, just another example of what this thread needs.
Quote:
Originally Posted by MarcusMPG
Requested - 9/30
Declined - 10/13
Approved - 10/13
MTCN - Nothing yet...

Monday will be day 6 of 7 max business days...
I actually had this experience as well with my last withdrawal, make sure to check right where the sender info is, thats where it kinda slips in.

I'm posting all this to stress the importance of clear and concise posting of information.
I am just as frustrated as everyone else, in fact I am completely done with lock and merge as well until cash-outs become smoother. 100% cashed out as of now.
So lately I've been following along with this thread to see how things are going, its hard to follow with so much trolling. Especially 4 new posters trying to get info about their cash-outs. Can we please try to keep the trolling to a minimum? Also when you guys are complaining (which I understand), post the dates of everything on your cashout process with each post, believe it or not, this helps everyone including yourself. This way Shane can clearly see that your cashout is more outstanding than anyone else, without the dates its just a waste.
10-22-2012 , 12:14 AM
what are the fees for western union cash outs?
10-22-2012 , 01:44 AM
Quote:
Originally Posted by AkHolic
what are the fees for western union cash outs?
10%, one free per month
10-22-2012 , 02:13 AM
HELP! This is my first cashout and I can't find the MTCN or sender info.

Requested - 9/13
Approved - 9/29 (haven't been receiving emails from Lock, only see cashier History)
MTCN - Nothing as of 10/21.

I've been looking in the cashier History, don't see anything except this, under Casino Transactions:
2012-09-29 03:28:16 AM DF-EPT_WU Withdrawal Approved! ($742.50)

Am I looking in the wrong place? According to everything I've read in this thread I should have had the sender info by now. Very worried!

Edit: I've also heard of getting help through the cashier, but I can't find anything other an email link. Is there a live chat or phone number?

Last edited by AngerManagement; 10-22-2012 at 02:21 AM.
10-22-2012 , 02:21 AM
Maybe check your spam folder? I think u should have gotten an email if it is a casino transaction and the info isn't in the cashier.
10-22-2012 , 02:34 AM
Request 10/1
Denied/Accepted 10/17
Sender Info WITHOUT MTCN 10/22

Searching this thread it seems people have had to wait a few more days/email support multiple times about the number? Hopefully it'll show up soon, overall happy with the cashout time all things considered and if its not a huge hassle to retrieve the mtcn.
10-22-2012 , 05:24 AM
Quote:
Originally Posted by codygary12
Request 10/1
Denied/Accepted 10/17
Sender Info WITHOUT MTCN 10/22

Searching this thread it seems people have had to wait a few more days/email support multiple times about the number? Hopefully it'll show up soon, overall happy with the cashout time all things considered and if its not a huge hassle to retrieve the mtcn.
Once you get the sender info you will usually you receive the MTCN in 2-5 Business days it seems like. There is no need to email support at all unless it has been more than 7 business days because that is the time frame they tell you they shoot for.
10-22-2012 , 01:40 PM
Quote:
Originally Posted by codygary12
Request 10/1
Denied/Accepted 10/17
Sender Info WITHOUT MTCN 10/22

Searching this thread it seems people have had to wait a few more days/email support multiple times about the number? Hopefully it'll show up soon, overall happy with the cashout time all things considered and if its not a huge hassle to retrieve the mtcn.
Recieved MTCN and picked up funds without problem. Got questioned like I was some drug kingpin though, where the money came from, what I do now with it, etc etc...

Anyone else get questioned like this? I just gave super vague answers about how they are affiliates of mine and I am earning interest from them. Felt like I had to give them something, but I think I don't have to answer those questions but I didn't want them to not process it for me.
10-22-2012 , 01:55 PM
Quote:
Originally Posted by codygary12
Recieved MTCN and picked up funds without problem. Got questioned like I was some drug kingpin though, where the money came from, what I do now with it, etc etc...

Anyone else get questioned like this? I just gave super vague answers about how they are affiliates of mine and I am earning interest from them. Felt like I had to give them something, but I think I don't have to answer those questions but I didn't want them to not process it for me.
Well, I'm waiting on my biggest WU withdrawal to date, so I can only imagine what the manager at the Food Lion I go to will think...lol. Usually whenever I go into the store to use WU for anything I get a look or two. But yeah...it's not abnormal. I've never had to answer questions about the money coming in, though.
10-22-2012 , 02:00 PM
Exact same time frame as codygary12.

10/1 Requested
10/17 Denied/Resent
10/22 MTCN + CIH


Quote:
Originally Posted by codygary12
Recieved MTCN and picked up funds without problem. Got questioned like I was some drug kingpin though, where the money came from, what I do now with it, etc etc...

Anyone else get questioned like this? I just gave super vague answers about how they are affiliates of mine and I am earning interest from them. Felt like I had to give them something, but I think I don't have to answer those questions but I didn't want them to not process it for me.
No, not once. I've picked my WU up at 3 different supermarkets and today a bank. At the bank, I was asked for my social security number but was assured it was for internal use and was needed to set me up in their computer system (note: I don't hold an account with this particular bank).

If someone asked me those questions I would tell them to mind their own damn business. If I were pressed to the point of them saying they would not complete my transaction, I'd simply take my business elsewhere. Either that or you could troll the **** out of them. I guess it depends on what you've got going on that day.
10-22-2012 , 06:07 PM
Yeah it was pretty uncomfortable, the teller kept telling me that these things are always a scam, kept pressing for how I know this person, acted really arrogant and was surprised when there was actually money there for me. Who knew?

Anyway, nice to have my first successful cash out from lock, seems to be fasted cash out speeds right now for US players.
10-22-2012 , 09:45 PM
Request: 9/23
Cash in hand: 10/22 (received no email confirm, mtcn just showed in account history)

      
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