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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

04-18-2012 , 01:03 PM
Quote:
Originally Posted by GoldnEagl
Requested: 26 Mar
Processed: 27 Mar
Received: 18 Apr

Yeah, FedEx guy showed up. I was downstairs for 5 minutes and didn't hear the door. Saw him out the window as he drove off, and obv it requires a signature. Even drove after him. Such a beat
Relax my brothah, he'll be back tomorrow!

Got mine as well

Processed 3/27, Received 4/18
04-18-2012 , 01:39 PM
Quote:
Originally Posted by yank333
...and still not received.

This week I managed to get another email from support telling me they will "ask our Cashier Manager look into this for you right away and get back to you. "

Basically, the exact same thing I was told a month ago.

It's been five weeks since Lock became aware of my problem, and I have not received a single update about my check.
+ 1

lock support is awful.
04-18-2012 , 02:51 PM
Quote:
Originally Posted by gunder93
HEEEEEEEEEEEYYYYY Update, Good New!!!!!!



Check Processed 3,27

Check Received 4,18
Good news.

I don't have a problem with waiting for 3 weeks, a month, even longer because I understand the market right now. My only problem is promising a time frame you can't deliver (I know at one point CS was telling people 5-10 days).

Under Promise, Over Deliver.
04-18-2012 , 03:52 PM
Quote:
Originally Posted by konar
+1 processed 3/27 no $$$ yet
Received 4/18
04-18-2012 , 04:00 PM
still nothing on bank xfer processed 3/1...
have emailed support and shane numerous times with no responses
04-18-2012 , 04:06 PM
That's great that you guys are getting checks, but that's far from good news. You guys only waited what a week or two? There's a bunch of people waiting on bank transfers for over 2 months.
04-18-2012 , 04:09 PM
Quote:
Originally Posted by rscottsdale
Check Processed 3/27, Still not received

WU Requested 4/10, picked up 4/13
Check received!
04-18-2012 , 04:14 PM
It's great to see some are starting to receive checks....now onto the next phase of the sweat!
04-18-2012 , 04:51 PM
Quote:
Originally Posted by WiCane
Good news.

I don't have a problem with waiting for 3 weeks, a month, even longer because I understand the market right now. My only problem is promising a time frame you can't deliver (I know at one point CS was telling people 5-10 days).

Under Promise, Over Deliver.
i agree with this and just want accurate time frames. the most recent time frame given by shane was 2-3 weeks and it looks like all these checks from 3-27 r getting there in exactly 3 weeks so that not too bad.
04-18-2012 , 04:58 PM
Quote:
Originally Posted by b8080499
That's great that you guys are getting checks, but that's far from good news. You guys only waited what a week or two? There's a bunch of people waiting on bank transfers for over 2 months.
Wrong. This is extremely good news. The checks have taken 16 business days (3+ weeks). Several of us had bankwires waiting for over a month and a half, too. I had two pending for weeks and weeks before they got canceled. This is the first money that I've been able to get off of Lock and with the changes in delivery expectations, it's positive to know that it's at least available.

Obviously, it completely sucks that the bankwire's have been a total disaster (which the Lock reps have acknowledged on an earlier page) and it's frustrating and inexcusable that it's taken this long. BUT - knowing the checks are still arriving (albeit not in the 1-2 week time frame) is a 100% positive thing.

3/27 check processed. 4/18 received. Hope the 3/30 processed arrives this week, too.
04-18-2012 , 05:14 PM
yup got my check today too
04-18-2012 , 06:14 PM
Processed 3/27

Recieved 4/18
04-18-2012 , 06:43 PM
Quote:
Originally Posted by Team_Josh122
Processed 3/27

Recieved 4/18
Same here.
04-18-2012 , 06:47 PM
Quote:
Originally Posted by fattymcbones
Wrong. This is extremely good news. The checks have taken 16 business days (3+ weeks). Several of us had bankwires waiting for over a month and a half, too. I had two pending for weeks and weeks before they got canceled. This is the first money that I've been able to get off of Lock and with the changes in delivery expectations, it's positive to know that it's at least available.

Obviously, it completely sucks that the bankwire's have been a total disaster (which the Lock reps have acknowledged on an earlier page) and it's frustrating and inexcusable that it's taken this long. BUT - knowing the checks are still arriving (albeit not in the 1-2 week time frame) is a 100% positive thing.

3/27 check processed. 4/18 received. Hope the 3/30 processed arrives this week, too.
What I meant to say is it's not good news for me and anyone waiting on bank transfers. Just even more irritating all these people who cashed out after us are seeing their money.

We weren't the ones who chose the sheisty bank transfer processor so we shouldn't be the ones paying for it.

In general, it's good checks are arriving. Best of luck to everyone cashing them.
04-18-2012 , 08:01 PM
Please report back when these 4/18 checks clear the bank.

Also, things are not looking too good for the 2/15 checks.

Lock,

Is there any way to just cancel it and have my funds put back into my account since we are just starting to track it down a month after it was supposed to arrive?
04-18-2012 , 08:21 PM
check requested 4/1
processed 4/6

still haven't received it =(
04-18-2012 , 08:45 PM
Quote:
Originally Posted by KidDelicious
check requested 4/1
processed 4/6

still haven't received it =(
Same boat. Dont worry it will probably come in a few days or next week.

But i would really like to hear an update from Shane on the bank transfers. You said your CEO has talked to the processor. So what's the deal? Are you going to refund all the outstanding bank transfer withdrawal accounts and expedite courier checks to us?

Would really like an answer soon instead of just blindly waiting for my money. Been blindly waiting for my $2500 since 2/25.
04-19-2012 , 01:10 AM
Yeah it's really annoying seeing people that requested like a month after me get theirs before I even get an update on mine.

I should have seen the sign when the imaginary Nicaraguan last name from my most recent Western Union transaction was "Bustos".
04-19-2012 , 09:29 AM
so it looks like checks are back to ~3 weeks?
we were at ~1 week for a while there..
04-19-2012 , 10:14 AM
Got my check yesterday! processed 3/31.........I guess they are all coming we must practice patience! I will wait 3 weeks before complaining next time : )
04-19-2012 , 12:18 PM
I have been waiting 2 months on a bank transfer. It said it processed after a week but I have not received my funds. I sent 3 emails this weekend and one last night. I asked them just to put the funds back in my account. Surprise no replies. Now I can't even see proof of my cash out in my history and lock doesn't even reply to my emails. Lock is a horrible site. I am going to switch to carbon or rpm if I ever deposit online again. I hate you Lock.
04-19-2012 , 03:05 PM
just received my check that was processed the 6th, thats just under 2 weeks. so it looks like some checks r taking 2 weeks, some r taking 3 weeks.
04-19-2012 , 03:27 PM
Just received check approved on 3/30....woohoo!! hope it clears now!
04-19-2012 , 05:28 PM
I requested a check on 2/15. I was approved 3/1. I email to check on it 3/9. I was told by Quinn in the reply to that email that it was on the way an I should have it by 3/19.

Told I am told by Paige that it was delayed due to the bank's easter holiday (which was on 4/8. that's a month after Quinn told me i had already been mailed). I asked to have it cancelled and hve my funds put back into my account. Paige completely ignores my request as if it never happened and told me to expect it by the end of next week.

Yeah right. Even if it comes, I would be floored if it clears the bank.
04-19-2012 , 06:20 PM
Quote:
Originally Posted by lllcornlll
I have been waiting 2 months on a bank transfer. It said it processed after a week but I have not received my funds. I sent 3 emails this weekend and one last night. I asked them just to put the funds back in my account. Surprise no replies. Now I can't even see proof of my cash out in my history and lock doesn't even reply to my emails. Lock is a horrible site. I am going to switch to carbon or rpm if I ever deposit online again. I hate you Lock.
I'm in the EXACT same situation. The history clears after 30 days so it doesn't even show my bank transfer from 3/1. I'm starting to get really really really upset. Seriously Lock, it's been 50 f'n days for a bank transfer. I will update this thread every day until I get my money in my account so everyone who comes here will see how they treat their customers.

      
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