Same boat for me. They said I gave invalid information (routing number and SWIFT). Not sure why they say that though, as I'm 100% sure the SWIFT was correct, and I was never asked for a routing number.

Full transfer was recredited to my account. Getting it out now with a paper check, obv.

3/25: Courier check requested

wu - got the money today! 3/25! still waiting for a check.

are they still doing Moneybookers cash out ? its the way i deposited and im not seeing the moneybookers cash out option when trying to.

otherwise, what is the best option for canadian players?

Haven't done Check since early Feb. What are the fees for check?

Rizen/Shane plz read.

Req. 2/25 still has not hit bank account today. If they don't have the right information, then why can't they just refund the money to my account? I'm positive I typed in my bank account and swift numbers correctly. There was no routing number under the bank transfer withdrawal page. So if they need that why in the hell did they not contact me for it? Just ridiculous how little information lock poker is able to give me about this. I told them to talk to the processor about my case several times and have not gotten any information besides inaccurate dates.

I don't want to have to wait another week for a check but if you have to then put the money back in my account. I would prefer for them to just finish the damn transfer so if you need a routing number then tell me who to contact for that.

I was refunded yesterday on my 2/25 bank transfer.

1st one is free. Otherwise a $25 charge per check.

Has anyone had a march 1 processed transfer refunded? Im waiting on mine...

yea i have

I also have one that was processed on the first. Hasn't been refunded and of course support is silent as always.

Req 3k check 3/16
Recieved 3/23
This is the second check in the past month ive requested and recieved both in exactly 7 days.
Way to go lock!!!!

Same here. Email Rizen.

If anyone has bank transfers that haven't arrive please PM or email me as we are now at the stage where there are only a few outstanding transfers and we can individually investigate them.

me too...i was refunded and requested a check..3-25...will update when i get it

so far I haven't had any problems with max WU(2 days) or max bank trans(10 business days). Just sucks that WU is now only 250 max drawn. Will give it a try with Check.
Requested 3/26 will update the stats.

Email sent.

check requested 3/26
processed 3/26

looks good so far

Are bank wire transfers not done any more to withdraw funds? As i got a email from lock support saying that was one of the options to cash out, this was on the 25th they sent the email.

Seems liek lots of problems even if it is a method used now

Bank Transfer requested 2/26... processed 2/27.....

Nothing in bank account.. no money back in lock poker account.

Rizen has ignored my emails.. Lock poker support ignored up until over 1 week ago and said " sorry.. we'll put a trace on this transfer and let you know when the processor gets back to us" ... Right.. heard nothing...

Just PM'd Shane and let him know I haven't received anything.. Hopefully something gets done from this.

How long have withdrawals been taking? Is Lock the best skin with fast withdrawal time frames? I'm trying to figure out what merge site to deposit on.

2 months for some... i got mine in 10 days tho

Update -

3/25: Courier check requested
3/27: Request approved.

Courier checks on Lock Poker have been taking around one week for most users. From what I understand, that is loads better than any other skin. Lock recently attempted implementing direct bank transfers and bank wires as well, however neither were successful, and both options have been removed.

I'd say deposit on Lock. They've got a really solid courier check method right now, and they're willing to try new things with the aim of creating even faster cashouts for players....although it did result in frustration and confusion of many users, myself included.

requested 3/11 bank transfer. emailed shane

which courier does the check come in? Fed ex, dhl , or UPS