Quote:
Originally Posted by imjustshane
Its not a simple case of switching your cashout method because 3rd party processors are involved. Our cashier team has sent the funds to the processor who we are now waiting on to finalize your withdrawal to you.
The updates we have been giving come directly from the processor.
Shane can you answer three simple questions?
#1 Who is the 3rd party processor? Because support would always tell us JDB was that 3rd party processor.
#2 The updates we have been receiving are basically, "next week the check is in the mail" type excuse. What is the actual reason this is taking so long? No one has told of us that. I believe it would be the best way to handle this situation.
#3 What is the date the "3rd party processor" as given you?
Quote:
Originally Posted by imjustshane
We have given you the exact information that we got to hand. As you can see throughout these threads several people have had payments hit, and checks are going out faster than ever.
This is a problem with this particular processor which we hope to have resolved as quickly as possible.
The latest update we have been given is Tuesday.
OK, well if doesn't hit our bank accounts by end of business day tomorrow we sure would appreciate you answering those three questions I asked you.
Also everyone on here that is complaining doesn't care about checks. It's great checks are being mailed out faster than ever. I'm sure on future withdraws everyone will select checks, but right now the only thing we care about is bank wires that haven't been processed in about a month.
Quote:
Originally Posted by KajunKenny
Any update on bank transfers approved/processed 3/1/12 ?
You didn't see what our man Shane replied with?
Let me translate...there is something wrong with the third party payment processor (even though JDB is Lock Poker) and we really don't know what's going on (even though we really do) so we'll keep telling you next week to buy time.
Oh but did you know that IF you cashed out by check you would probably have your cash by now.
*****mod edit(RW)
Stop asking for processor names and info. ldo
Last edited by Rainbow Warrior; 03-19-2012 at 09:48 PM.
Reason: 3 posts (with quotes) merged