Thank you Jason for the apology. I somewhat deserved it. No, I have not received my funds yet. Please see the latest update. If I do receive the money, I will notify everyone. It looks like we are making some progress, but I have not yet received anything. Good luck to all. !!!!

This is the latest. Thank you.

EMAIL FROM SITE COMPLAINT:

From: Adam mailto:adam@xxxxx
Sent: Monday, January 14, 2013 7:25 AM
To: 'csreason@sitecomplaint.com'
Subject: RE: RE: refund

Hi, the CC used was 5xxxxxxx
Expiration 12/xx
Digits on the back: 161

From: csreason@sitecomplaint.com [mailto:csreason@sitecomplaint.com]
Sent: Monday, January 14, 2013 4:33 AM
To: Adam
Subject: Re: RE: refund

hello
Thanks for your information. This is Sitecomplaint.com, the independent third party institution with credibility dealing with all trade disputes.
Would you please provide us your order No? That is the longest NO. About 20 digits (all numbers)included in the confirming email from us.
If you don’t have your order NO, would you tell us the your credit card NO. By which we can find which order it refers to?
Thanks for your support.
Best Regards
Sitecomplaint.com
Service4


EMAIL FROM NETSPEND:

From: Adam [mailto:adam@xxxxx]
Sent: Saturday, January 12, 2013 9:18 PM
To: 'support@lockpoker.com'
Cc: 'csreason@sitecomplaint.com'
Subject: RE: refund

Thank you for contacting us!

If for any reason the merchant will not be collecting on the pending authorization, we can expedite the release of these funds if we receive appropriate documentation regarding the transaction. Upon receiving the documents, we will process the request within 6 - 8 hours.

We will accept a letter that includes all of the following information:


We will also accept one of the following instead of a letter:

1. Receipt showing the merchant cancelled or voided the transaction.
2. Emailed confirmation from the merchant that they cancelled or voided the charge sent to customerservice@netspend.com. The merchant can email it to us directly, or you can forward it to us.
3. Document showing cancellation number given to you by merchant.

EMAIL FROM LOCK SUPPORT

Lock Support
JAN 12, 2013 | 12:17AM EST
Hi Adam,

Can you provide us with a screen shot of your ECMC account and a screenshot of your credit card statement evidencing the charge and we can have our Cashier Team investigate.

Please use this email thread to continue the conversation. Sending multiple email threads will only delay our efforts to help you get a resolution

Please let us know if we can be of further assistance.
Best Regards,
Murray
---
CSR, Lock Suppor

Quick Update. Day 16. Funds Still Missing. Sent account info/statements. to all 3 companies-(Lock, ECMCPAL, and Site Complaint.). No Updates. I will check back in 1 week with another update.

Good luck to all.