Okay, in more exciting news: I am still unable to sit at a Cake table to check out this supposedly awful software. And I suspect I'm not going to be able to for quite awhile based on this exchange. Again, I don't really care. I assume it will work fine once I'm on Merge. Just felt like checking it out because I was bored...and then followed through on this for the lolz.
Quote:
Hello,
I am able to log into my account but the client will not allow me to
take a seat at any table. I repeatedly get a pop-up that says "Seat
Denied - This table is actively hosted. Please choose another table."
I get this message on real money and play-money tables. I have
uninstalled and reinstalled the client.
Not sure what else I can try.
FWIW, every time I uninstall and then reinstall it always remembers
me. Is there some way to clear the cookies or something so that
reinstalling doesn't immediately include the same info? Maybe that
would work.
Thanks.
Quote:
Hello Robert,
Thank you for your email. Can you please take a screen shot in order for our technical team to investigate further? To do this simply follow the steps below:
Please press the Print Scrn/SysRq button on your keyboard in order to take a screen shot. (This button should be found close to the F12 button on your keyboard above the Insert button)
Now open Microsoft Paint. This should be found under the “Accessories” folder in the “Programs” folder once you click on the windows start icon on the bottom left of your screen.
Once the Paint program is open simply right click on the empty page and paste the screen shot.
Now go to the file option and select “Save As”. Please save the picture in the jpeg format.
Once you have saved the picture simply send it as an attachment and our technical team will investigate further. Thanks in advance for your patience in this matter.
Please let us know if we can be of further assistance.
Kind Regards,
Chloe
CakePoker Support.
Haha. Ummm, okay. I thought I explained it pretty clearly but if you want a screenshot then no biggie. So I attach a screenshot of a pop-up that says exactly what I said it said in my initial email. LOL.
Quote:
Hello Robert,
Thank you for your email. I have forwarded your email to the relevant department who will be in contact. However I would ask you to bear in mind that due to the nature of the inquiries they deal with, this department’s response may not be as quick as our front line support. Thanks in advance for your patience.
Please let us know if we can be of further assistance.
Kind Regards
Sara
CakePoker Support
Good enough. Talk to you next month I guess? (my bad for wanting to bring a little business to your site....no wonder you weren't able to make it on your own)