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heads up sitngoes BIG PROBLEM heads up sitngoes BIG PROBLEM

04-14-2013 , 04:33 PM
Twice now I have seen 3 people register for the same heads up sitngo... but only 2 people play, obv.... and the prizepool shows 3x the amount.

for example I saw a $30 hyper turbo heads up... it said 'seating' and showed 3 people registered(only showed 2 players in the player list)... when i looked at the prizepool it showed $88 and change.

the other one was a heads up regular speed $5 plo/8 game that payed $15 for first.

My friend was in the PLO game, I don't know if they recieved that extra $5... but in admin reports it showed +$15 for that game.. so it's safe to assume they got the money.

I can only assume it happens when 1 person is at the table and then 2 try to join at around the same time... in which case it tells one of the two 'can't register' or whatever.... but it may be taking their money anyway and putting it in the prizepool.

Either that or lock is losing that money... which I would be all for, but with all the pending withdrawals (one of which is mine) I'd rather not see them lose money like that.

I've only seen it happen twice over 2/3 days... but if lock really is eating this money then no doubt someone is taking advantage of it.
04-14-2013 , 04:58 PM
lol, wow..

should've stayed quiet and tryed registering at the same time with some buddies! haha

nah ofcourse very good thing u post this, at least they can investigate now
04-14-2013 , 07:43 PM
Quote:
Originally Posted by Sevrence
Twice now I have seen 3 people register for the same heads up sitngo... but only 2 people play, obv.... and the prizepool shows 3x the amount.

for example I saw a $30 hyper turbo heads up... it said 'seating' and showed 3 people registered(only showed 2 players in the player list)... when i looked at the prizepool it showed $88 and change.

the other one was a heads up regular speed $5 plo/8 game that payed $15 for first.

My friend was in the PLO game, I don't know if they recieved that extra $5... but in admin reports it showed +$15 for that game.. so it's safe to assume they got the money.

I can only assume it happens when 1 person is at the table and then 2 try to join at around the same time... in which case it tells one of the two 'can't register' or whatever.... but it may be taking their money anyway and putting it in the prizepool.

Either that or lock is losing that money... which I would be all for, but with all the pending withdrawals (one of which is mine) I'd rather not see them lose money like that.

I've only seen it happen twice over 2/3 days... but if lock really is eating this money then no doubt someone is taking advantage of it.
Would you happen to have the tourney IDs for these so I can send all the details to the dev team?

If so just email them to me.
04-14-2013 , 08:21 PM
No, this is just a semi-common display bug -- I've played in some 3/2 tournaments and there's been no extra payout etc.
04-14-2013 , 08:43 PM
I don't the tourney IDs right now... but the $30 heads up hyper turbo couldn't have been more than an hour or two before I started this thread... I can't imagine there's more than a few hundred $30s going on at that time, so it should be easy to spot a discrepancy.
04-16-2013 , 12:59 AM
2013-04-16 03:49 GMT Tournament buyin 14318306

Hyper Turbo NLH Heads-up - $15 TexasHoldem -15.00

2013-04-16 03:53 GMT Tournament winnings 14318306

TexasHoldem 44.07


Thats directly copy and pasted from my admin reports..

I played this a little while ago... didn't pay attention to the lobby at the time.

Unfortunately admin reports doesn't show total account balance next to each transaction (would be nice btw)... So I can't say for sure whether I received that extra money or not since I don't remember exactly what I started the day at... I *think* I'm up more than I should be but who knows.

Last edited by Sevrence; 04-16-2013 at 01:15 AM.
04-16-2013 , 08:53 AM
Quote:
Originally Posted by Sevrence
2013-04-16 03:49 GMT Tournament buyin 14318306

Hyper Turbo NLH Heads-up - $15 TexasHoldem -15.00

2013-04-16 03:53 GMT Tournament winnings 14318306

TexasHoldem 44.07


Thats directly copy and pasted from my admin reports..

I played this a little while ago... didn't pay attention to the lobby at the time.

Unfortunately admin reports doesn't show total account balance next to each transaction (would be nice btw)... So I can't say for sure whether I received that extra money or not since I don't remember exactly what I started the day at... I *think* I'm up more than I should be but who knows.
Thanks for taking the time to post that, I will send it over to the devs now.
04-19-2013 , 01:01 AM
Did you find out anything Shane? Would really like to know if I can trust what my admin report page says lol.

      
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