Quote:
Originally Posted by imjustshane
Sorry Im not ignoring you, my PM inbox is out of control at the moment.
I just chased up support for you and they have responded to you now.
Wow, thanks for finally responding. A simple, short response can go a long way. That's all I really needed to know...was that you were busy or that your inbox was overflowing. A little peace of mind to your customers can go a long way as well.
How am I supposed to know this or read your mind without you giving a simple short response? Why can't
support@locksupport.com do the same and give me a simple response? I can't even get an automated email from support saying they actually received my email. For all I know, supports email is overflowing and I'm just making it worse by sending them repeat emails.
But how the hell am I supposed to know this without support or you telling me? Simple, I don't.
Lock and you recently like to leave customers in the dark.
It's not the fact that my cashout is taking unusually long in my opinion. That part really doesn't bother me...too much. In fact, I sort of expect cashouts to take a little while in today's climate.
It's just that it's so freaking hard to get a hold of you or support when I have a simple inquiry about it.
Good luck with the transition to Cake. I more than likely won't be taking part of this move.
Last edited by AUGUY55; 05-20-2012 at 08:37 PM.