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Account Verification FAQ Account Verification FAQ

06-19-2012 , 01:51 AM
still waiting to hear back from shane after the polite email i sent him
06-19-2012 , 08:39 PM
was verified today. thanks
06-19-2012 , 09:02 PM
Quote:
Originally Posted by babyhaley
was verified today. thanks
Did you receive an email?
06-19-2012 , 09:57 PM
Yes...they send an email after they verify your account.
06-20-2012 , 01:00 AM
Quote:
Originally Posted by Ditch Digger
Did you receive an email?
yeh i got an email
06-20-2012 , 09:00 AM
Finally approved after 13 days. Had to PM Shane and had another Lock pro looking into it.
06-21-2012 , 05:56 AM
Quote:
Originally Posted by Ditch Digger
Finally approved after 13 days. Had to PM Shane and had another Lock pro looking into it.
Congrats my man, you were why I kept checking this thread. May you run good!
06-21-2012 , 04:31 PM
We also have our new verification so new players will have absolutely no delay in getting verified.

All existing players that were waiting were also flushed through this system so should be verified now, if you arent please send me your email address so I can investigate.
06-21-2012 , 05:43 PM
Verification docs sent 6-21 am

Verified 6-21 pm

Very impressive. Things appear to be turning around
06-21-2012 , 05:45 PM
Just sent verification forms to lock support.

When should I expect my account to be verified?
06-22-2012 , 08:52 AM
Quote:
Originally Posted by jonnyman34
Just sent verification forms to lock support.

When should I expect my account to be verified?
Depends how good you run. It took me almost 2 weeks with multiple emails to support, pm's to Shane, and help from a lock pro. Others during that same period were approved in 1-2 days.
06-26-2012 , 07:27 PM
I submitted the forms and pics yesterday. Is it safe to withdraw 2night? should I get an email saying that my acc is not verified?

edit:

also how do I know if my acc has been verified?
06-26-2012 , 07:48 PM
You get an email that looks like this:

Hello,

Thank you for patience while we verified the documentation you recently submitted. Your account is now verified, and if you have any pending payout it will be submitted for processing.
All my best,

Elle

---
CSR, Lock Support
06-27-2012 , 06:08 PM
Do I need to wait to be verified in order to withdraw? WU or Check?
06-27-2012 , 06:18 PM
Quote:
Originally Posted by West223rd
Do I need to wait to be verified in order to withdraw? WU or Check?
Yes.
06-27-2012 , 06:35 PM
When I sent in my form, I got an email saying the only reason I need to verify is if I deposit with a cc. Wtfffff? I only did it for withdraws..
06-27-2012 , 06:45 PM
so dont even try to withdraw? lol I need the money by next week so im kind of in a tough spot
06-27-2012 , 07:53 PM
Hi James,

Thank you for submitting documentation, kindly note you do not need to be verified to deposit and play. Verification is necessary prior to a payout only. To deposit click the image on the left of the option.



All our best,

Steven

---
CSR, Lock Support


So, does that mean im verified or not, I'm a VIP already and just want verified for cashout... does this mean its done or in the process?
06-28-2012 , 02:18 AM
Wow. I sent in documents just over 10 hours ago and just got verified. Very impressive. Nice work
07-02-2012 , 12:42 AM
I got verified before making my first deposit. Account was funded via player transfer. Now that I have deposited to take advantage of the bonus, do I have to re-verify before I can withdraw?
07-03-2012 , 08:10 AM
If I don't have a printer can I make my own hand written verification form and send it?

Last edited by YeahYou; 07-03-2012 at 08:20 AM.
07-03-2012 , 06:15 PM
verified in 7 hours
07-05-2012 , 01:46 PM
Submitted all of my docs all passed. Now I have to fill out the form. Is it possible to fill those out on my computer and send them?
07-06-2012 , 09:28 AM
my account has been verified last year (I still have the confirmation email), do i need to verify my account after lock moved to form the new poker network?

thanks
07-19-2012 , 02:10 PM
Please help me verify my account. I have already sent it in once and got an email that said my account has been verified, than I asked again and they said it wasn't. This is the 5th time I have sent this information in and would like it to be completed soon. username is pirapino1, i need help

      
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