This is being reposted to all "Suggestion" threads
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Hey everyone.
Recently I was selected to be one of the 3 representatives meeting with Pokerstars. I will meet with them on April 11th-13th.
Pokerstars has said repeatedly that they are listening to players and the feedback you provide is very important. Part of my role as a delegate is to relay the best ideas and report back with an explanation of what the PS policies are so that you can better understand why PS does what they do.
I see that some players (particularly cash game players) are concerned with the representation for this meeting. I can't speak for the other delegates, but I care deeply about this and you can always speak to me about any issues you have - you can PM me or email
alexwice@gmail.com and I will always get a reply back to you within 24h. But the best way to get the representation you want is to shed light on the issues and figure out the best proposals. I will work hard on this but I appreciate any help along the way.
I think it is most useful to separate ideas into two main categories:
1. Identifying a Problem
2. Offering a Solution
Sometimes, especially when the issue is simple, you know what the problem is AND the solution.
However, there are many times where you know what the problem is, but you don't know the solution -- only that there is a deep problem. Other times, you see a problem, and you have an idea of what could be done to fix that problem. If you have a problem but not a solution, I still welcome these kinds of posts, because identifying the problems is still very important. And maybe someone will read your post and have a solution -- different people are good at different things.
I am working on reading every single post made in every single suggestion thread. However, something that can help me and others is to repost things you find important. This can get the ball rolling where people can converge on the best solutions.
Also, don't be afraid to list a problem, no matter how minor it may seem. For example, the problem could be something simple as not having an "auto top-up" checkbox for rebuys -- or even smaller, like a graphical typo. I will personally review ALL issues raised and include it in the comprehensive agenda.
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Here are my suggestions to people interested in figuring out the issues with me:
When identifying a problem, try to pinpoint exactly who is affected by the problem and why they are affected. If possible, make a comparison to other sites.
When offering a solution, try to come from an objective point of view if possible. My influence in particular can only extend to solutions that also improves conditions for PS as well.
You can post in this thread, but posting in the thread linked below makes it more likely that all three reps will see your post.
http://forumserver.twoplustwo.com/28...tions-1181606/
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As for me, I will spend the next three weeks looking over your posts (both new and in the past) as well as discussing some of the topics that come up in these various threads and hammering out potential solutions. I will look to make an agenda some time at the beginning of April that gives an overview of all identified problems and possible solutions, as well as itemizing each problem (both big and small) in detail. I've taken it upon myself to be very familiar with every suggestion so that I don't need to read anything during meetings, I have the best context of what players want out of anyone in the room, and I can best analyze the PS information.
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Thanks to everyone that is helping in this project with me.