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Originally Posted by imfromsweden
Yeah, but Betfred does have it, I've used it many times before. I just can't click it right now for some reason, like it's been disabled or something.
Very occasionally the live support feature will not be available when their support staff are unavailable, but it should be available 99% of the time I believe.
Generally Betfred support staff have been getting better over the past few years, though there is the occasion newbie who may not be up to speed meaning you get a dubious response! If it's important then ask if you can speak to the vip manager, or ask your affiliate who may know/be able to find out.
btw how has the lag problems been on iPoker recently? I haven't seen any complaints recently so fingers crossed every is fixed and they learn their mistake and test before their next 'upgrade'