Well I have not fixed the issue unless I upgrade my laptop. I play 25-30 tables, so I just double check the bet size before I press a hotkey which doesn't take up much time, or I cut down on tables. But for 4 tables you should not be experiencing this issue imo unless you have a really poor spec system.

Hi,

We will review your logs and get back to you asap.

I will get an update on this for you and get back to you with a time frame.

Hi there,

I have two problems that I've encountered with Pokerstars using TN2:

1. Whenever a poker table is minimized, that table does not popup when action is required. I cascade 25ish tables so it's difficult to find the tables that are minimized. They just time out. There's an icon on the Pokerstars table that shows me how many are sat out. Usually, it's 1 or 2 tables. So, those tables are usually sat out until I find them and unminimize them. It's frustrating because it takes time to find those tables and that process totally disrupts my game.

2. Every now and then, the Pokerstars buttons are not clickable as if they aren't there. I have to control alt delete to unfreeze whatever it was that happened. It's not a big issue but it disrupts me when I'm in the zone.

Any ideas?

If tables are minimized then we will not be able to detect them you should not minimize tables using TN2. However we have a feature request set up for it to be as it was in TN1 where if tables are minimized you can click a HK apply active layout which is already in TN2 at the moment but it ignores tables that are minimized so the feature is to have it when this HK is clicked tables that are minimized get maximized again. The latest ticket on this is TN-69 if you wish to be notified of when this is added please email support@tableninja.com with the subject "Notify me when TN-69 is resolved"

Please see the following thread and follow the instructions given to adding the requested files to the list of exceptions in your antivirus http://hm2faq.holdemmanager.com/ques...virus+Software

If the following does not help with the issue please go to the help tab > debug hotkey, Assign a hotkey here.

Then reproduce the issue and as soon as it starts hit that debug hotkey, Please also note the time the issue happened as this is important, then send us updated log files so we can investigate this, go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Today I received a message from Poker Stars that Table Ninja 1 is not allowed to be used anymore.
I've tried Table Ninja 2 before and wasn't satisfied with its functionality. So today I decided to give it another try. After using Table Ninja 2 again I may say that it is much worse than Table Ninja 1.
I usually play about 20 cash tables and have never had any serious issues with TN 1. It perfectly satisfies my needs. However my experience with TN 2 is very disappointing. It lacks the simplicuty and clarity of TN 1.
I'm on a trial version now and in my opinion TN 2 is not worth the money. It's very inconvenient and I'd like to pay for a subscription for TN 1 if that was possible.

TN2 is not handling the buyin pop-up on Full Tilt. Is there a way for it to click the OK button when buying in to game? I thought it was was already supposed to do so.

Hi,

In regards to TN1 subscription based It was necessary to create TableNinja 2 from the ground up to be able to do things that simply aren't possible with the TableNinja 1 code base. As a business we must make decisions that keep us viable, and TableNinja 2 has been a major investment designed to ensure that we can continue to provide a great multitabling experience to our customers for years to come.

With all the new features, UI redesign, and bug fixes we've release over the past year, we now believe that TN2 is a superior product to TN1. Feedback from many of our users backs this up.

What are the issues you are having with TN2 we would be willing to assist in getting them resolved.

Hi,

I am unable to reproduce this, As long as you have auto take a seat, Auto handle buyin Popup and Auto close single OK popups then it should auto do this for you.

If you are still having problems Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

so nice to ignore this post of TS
anyways, id be willing to pay ur annual subscription for a `fixed for new TOC` TN1 if u decided to use new 3rd party rules to get more cash (so funny cose the only thing that has to be changed is limpers stuff). TN1 is just miles better than the new product no questions asked.
Anyways I`m trying TN2 as trial and i have 2.5x preflop openraise set as default. Now when im playing for whatever reason sometimes on a new table i have first to act (when i click on it) the 2.5x pre-set preflop betsizing appears right away (as 2.5x), and sometimes it doesnt (and goes for standart pokerstars 2x). What could be a reason for it and how to fix it?

Hi,

We did not ignore the post the post was replied to as you can see here http://forumserver.twoplustwo.com/sh...ostcount=13317

About the TN2 issue what version of TN2 are you using and also what theme are you using? Are you playing on .com .eu etc

playing on .eu, using latest TN2 version (downloaded today from HEM2 site trial one), it says 2.6.13.0
hypersimple

Hi,

Please go to the setup tab and enable I want beta updates then restart TN2 and it will update you to 2.6.15 if this doesn't solve the problem Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

just sent the logs and screenshot

Is there a way you can fold with TN2 PT version on PokerStars. I try to actually fold, but the software auto clicks check on the checking is free po-up. I would like to actually fold to hide my cards.

Is there a way u can fold?

Hi,

If there is a check option then TN2 will auto click check when you click the fold button. There is no way for it to Fold when check option is available.

I tried switching to the Mercury theme today and the hotkey for the replayer also does not work for Mercury. Again it just presses the favourite icon on and off. In your previous post you said only Nova and Black theme was affected so just highlighting Mercury is also affected for the .UK client.

Hi,

I will add this to the notes for the developers. Thanks for the update.

Hi i used my free trial like 1-2 years ago and didnt like it at the time. Am i able to reactivate the trial again now to re-test it?

Hi,

Please contact support https://support.holdemmanager.com/support/product/6

With a link to this thread and your forum name and they will issue a few days trial extension for you until you are ready to make a decision.

With spin and goes meaning have to play a mix of games since much fewer games running it would be very good if this suggestion from a while ago was used for sng sensei:

If table count < 30 reg $15 180s (so they always are regged)
If table count < 20 reg $8 180s
If table count < 17 reg 3r 180s
If table count < 15 reg $15 45s
If table count < 13 reg $15 18s
etc

Would stop the constant micromanagement of looking at my table count, tick/untick some of the filters. At the moment I don’t use sng sensei as is not that much better than manually regging tables unless I play 1 game type like spin and goes.

Hi,

We have a feature request for this setup the latest ticket on this is TN-339 if you wish to be notified of when it is added, Please email support - https://support.holdemmanager.com/support/product/6 with the subject "Notify me when TN-339" is resolved.

for some reason my pokerstars chat gets diabled when running tn2. Any ideas? can't figure it out.

Hello, i started TN2 trial, set it up on ipoker (Winner Poker) with the following hotkeys:



Then if i push "fold" it actually makes a call. It happened 3 times in a row. It just doesn't fold. It also doesn't make a bet of x% of the pot that i set. It always bets min. Testing at plo4, plo10. What's the problem?

because it works only on party ftp and stars

what about other euro sites such aa ongame, microgaming, unibet? frankly those sites need this type of program the most because its such a pain to play on such bad software. on stars you don't even need additional software since they have internal hotkeys anyway.