Hi,

First update to this version http://www.holdemmanager.com/Downloa...date2.3.93.msi

That should solve the table blinking issue.

About the popup issue yes it is a known issue and will be fixed in the next release.

using TN 2.3.89.0 setting tables aside somehow started to increase the bet amount. once again i havent changed anything in the settings it just randomly started

Hi Mat

Please update to this version http://www.holdemmanager.com/Downloa...date2.3.93.msi this has a fix for your issue.

quick question:
is it possible to buy the annual stars version and pay via stars?

Hi

As far as I know this is not possible but if you contact sales@holdemmanager.com they will give you a definite answer.

I can't get tableninja to work on Winamax.
Plz help ?

Hi

Winamax is currently not supported, We will be providing support for this network soon but right now i have no ETA.

Hi. Everything working fine -> I enabled ninja vision -> editing settings -> program shuts down -> program wont start.
I tried restarting and uninstalling, but keep getting the windows popup saying "Tableninja2 was stopped working. A problem caused this program to stop working"
Any ideas?
Thanks

What is the ETA on filters in multistack?
What filters will be there ?


When using stack or multistack layout and using sng sensei sometimes while registering the sensei does not auto close tourney registration tab and u have to manually go and click OK then the sensei will continue again
Any plans to fix this ?

When is the next update that fixes the note issue gonna be released ?

Hi,

It maybe that something has become corrupt in your settings, But first I will get you to try a few things.

A - Update to this version http://www.holdemmanager.com/Downloa...date2.3.93.msi

B - If after updating the problem persists then Please do the following
- Uninstall TN2 from Control panel
- Then go to C:\Program Files (x86) and delete the following folder (if exists) PASG
Then go to C:\Users\yourname\AppData\Roaming\tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
- After moving that file go back a step to the roaming section C:\Users\yourname\AppData\Roaming then delete the Tableninjav2 folder
- Reinstall using this link http://www.holdemmanager.com/Downloa...date2.3.93.msi


If you are no longer getting the error when using Ninja vision then you can close TN2 and move the keys user file back into the C:\Users\yourname\AppData\Roaming\tableninjav2 replacing the default one that was created when you downloaded.

Right now i don't have an ETA, However I have contacted the developers to see if they can give me one and then I will let you know.


I will try and reproduce this, Does this only happen when using Multi stack layout? In the event I will not be able to reproduce can you please send me your log file Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email or link to this forum post.



We will be releasing an update in the next couple of days, We are just fixing some other issues and once we they are tested and confirmed fixed then we will release the build.

I have spoke with the developers on this and at the moment they can't commit to an ETA as they are working on other important things at the moment, However the filters that will be there will be similar to the ones used for betting BB, Ante, Stack etc.

TY worked. Great product and service.

Hi,

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Have a nice day and best of luck at the tables. If you have any further questions or problems do not hesitate to ask us.

Sorry I missed this, I deleted the app awhile back.

I will redownload it and get back to you soon.

I want to upgrade from an annual subscription of TN2 (stars only 75$) to the full version 150$....can (and how can) I do this ?
Thanks

Hi,

Please email sales@holdemmanager.com and they will assist you with this.

Is HM2 and TN2 down? Having problems opening my TN2 - getting the error

"We could not validate your license. Please check your internet connection. If problem persists, please contact support"

However I am connected online fine.

C

I've just had this. I closed and restarted TN about 4 times and now it's working. Either restarting multiple times helped fix this, or they've fixed it within literally the past 5 mins.

Hi,

I had no problems with TN2 at all yesterday it worked for me no problem, It seemed this was indeed reported by 2-3 people. But i am glad to hear it is working now.

If you have this problem again we would need you Log file which can be found in C:\Users\yourname\AppData\Roaming\TableNinja.v2 you will need to send the most recent one, Also from there we would need the Tableninja.v2.Licensing.log

Same problem here. Also, I cant login in the Holdem Manager website.

have the same problem, sent email with logs

Hi Guys

I am very sorry for the problems. Our activation server is currently down and we are working on a solution. We hope to have it fixed soon but I do not yet have an ETA from our web team but rest assured this is top priority for everyone on the team right now.


Once it is fixed I will let you know.

Regards
Denise
Table Ninja support

Hi,

The sever issue has now being resolved so Please try and log into TN2 again and if you continue to have problems please let us know.

Again I apologize for the inconvenience this might have caused.

Thanks
Denise
Table Ninja Support

Everything is fine now. Thank you