when is HM-8467 resolved???

Hi Abhi

I have just tested your issue as you are aware since we communicated on skype and I have being unable to reproduce your issue both Popping up of tables using TUM and Betting HKs work for me.

I would suggest after you install the beta update you restart TN2 before using it, Sometimes this is needed after an update.

If you would like to send your logs to us so we can see the issue then please do so over skype or via email and I will be more than happy to look into this.

Hi McKrogh

Since this is more of a feature request than a bug I don't have an ETA on this, But I will speak with the developers on this today and see if i can up the Priority of the Feature and get back to you with an ETA by the end of the day.

Thanks
Denise
Table Ninja Support

nothing works for me after todays update... tables dont popup and not betsizing and no auto click info and so on

Hi Jrko

Did you restart TN2 after the update? Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Thanks
Denise
Table Ninja Support

sent all to mail, tried downgranding, restarting, reinstalling, rebooting and stuff already, some stuff does work tho, i wrote that in the mail

Guys for anyone having issues with the latest release that seems to be isolated please do the following, go to the Setup tab > disable I want beta updates then uninstall TN2 and install this version http://www.holdemmanager.com/Downloa...date2.3.93.msi

Hi,

Thanks we will review the log file and get back to you asap, I will also try and reproduce using your exact settings.

I am sorry you experienced this and i hope we get this solved asap.

Hi Guys

We have reverted the build to 2.3.93 while we look into these issues reported please uninstall TN2 and install this build http://www.holdemmanager.com/Downloa...date2.3.93.msi

I apologize for the issues that are occurring and we will get them fixed asap.

jep, this is working now

Thanks Jrko

We should have a fix soon and i apologize again about this.

I did not know this. I did switch the theme and when switched back the functionality returned. Thanks for the information.

Got it, though it took a few attempts to figure out exactly how to accomplish it.

Very appreciative of the help there though Denise.

Please....

You are very welcome. Thank you for letting us know it solved your problems.

Have a nice day and Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

Hi McKrogh

I have spoke with the developers and this will be implemented by the end of this week

I'm having a lot of problems on full tilt. The only default betting that will work is the preflop one where I'm first to act. Then preflop, regardless if there's a limper or not, it will only input 3BB. Also, if someone opens in front of me, it doesn't put in the potsize 3bet I want either.

Postflop, it seems that it will only input an amount if it gets on my turn on the active table. Otherwise, it doesn't work.

Is there anything I should do that I don't understand?

❤️❤️❤️

Hi,

Please make sure you are using a default table theme with no customization or mods.

Make sure your FTP > Custom bet buttons > Are reset to default.

If the problem persists Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Thanks
Denise
Table Ninja Support

Hi!

I am surprise why you didn't solve this yet! It's going on for a long time and obviosly other players already talk about this problem too! 1 BB in a final table when I have more than that... I sugest you fix this please.

Hi,

I will look into this, does it continuously stay at 1bb through out the last table? Does it not update after the first hand?

Sometimes it takes a few hands to update, sometimes it don't update anymore. I already shove a few times thinking I had only 1 BB.
This situation it's almost like the same situation when you have set to raise preflop to 2 BB and TN2 set it to 2.5x sometimes, and you know too that this is an old problem that should be already fixed...

I will look into this and if i can reproduce it should be fixed in the next release.

This should be fixed in the next release.

Ok thanks, I've put the bet buttons back to default and it has fixed this problem.

Another problem that I am experiencing is that I can't see the pop-up of my hud when it's my turn to act on a table. If it isn't my turn, then it works fine. If I need to act, the pop-up won't show up. The red square around the table showing that it's the active table keeps blinking as well, so maybe that could help with the diagnostic.

Thanks!

What version of TN are you using? If you don't know this will be displayed in the title bar when you open TN2. Also The blinking issue should be fixed have you got Custom animations in FTP off?

Also in HM2 > HUD settings > General settings > Advanced settings > is "Click for stat popup" enabled or disabled? If it is disabled then i am guessing you hover over the stat for the popup to appear in this case this is fixed in the next release.


Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Thanks
Denise
Table Ninja Support

I use TN 2.3.89.0

I have animation at off in FT, but I'm not sure what you mean by "custom animation"

And yes, I do hover over a stat for the popup, so this is a known issue that will be fixed soon?