No matter since a custom stat will be out for this, but I think you're greatly overestimating the rarity of this stat's use - in 100bb FR cash I imagine the situation is so rare it's unlikely to be too valuable, but in many forms of sng it's great to know as much as possible about how the BB reacts to you when you're in the SB and it's folded to you.


Also, bug I mentioned a while back is still present in latest release. PT4 crashes with high cpu usage, needs task manager -> end task if IP address of postgres server is different than expected.

Good News! The Raise With SB Limper When in BB stat is now available to be downloaded. Visit the Download Warehouse here: https://www.pokertracker.com/custom/stats

or download it directly here: https://www.pokertracker.com/custom/..._in_bb.pt4stat

Limping from the SB is not considered optimal SNG play by most experts with rare exceptions, and those exceptions are rare enough that having an accurate sample size is unlikely (we of course acknowledge that not everyone plays in an optimal GTO or exploitive fashion). We could have added hundreds of additional stats to PT4 like Raise With SB Limper When in BB for every specific esoteric need, but we must balance performance with stat options. Each new stat decreases performance by minuscule amounts, but over time these small amounts add up - hence we intentionally leave out lesser used stats such as Raise With SB Limper When in BB so the overal balance of performance with PT4 is ideal for the widest number of users.


It is in our bug list, but since it affects less than 1% of our user base, we will probably postpone addressing that issue for the future. Its not really a bug, we just don't have an error trap in place for this - yet. In the early days of PokerTracker it was common to have a dedicated computer to host a SQL server, with modern computers this setup is far less frequent. Instead we are focusing our dev time on priorities that affect a greatest number of users, we have so much to do still before we release commercially - yet we are so close to the release date that I can almost taste it!

- TT

This is possibly one of the dumbest things I've ever heard a company say.

e.g.
Can you please put cheese on my hamburger?
Yes, we have cheese right here.. we could put cheese on your Hamburger, but we don't want to - cheese is bad for you and could cause heart attacks.

I mean how dumb would you have to be to write the above BS and then say "the good thing about PokerTracker is we are always honest.." lol.

How about this ..
Add vs Hero stats - but put a BIG warning next to them saying .. vs Hero stats are bad, you won't win money using these stats! lol.

or... wait for the brain explosion..
Add vs Hero stats by position? I guess you could add this also, but there's a good reason why you wont? (ah sample size wont be big enough.. ok don't worry about it then. i just use vpip/pfr anyway - those stats have been winning me money since 2004, no need to change my good habits now)

Sorry to hear you don't like the way we communicate with our customers, we know we cannot please everyone, we try our hardest but we know that is impossible. For every potential user we lose because they disagree with our methods of communicating in a straightforward and honest manner, we gain hundreds more because they appreciate our candor. Sorry if this offends you, that has never been our intention, but its bound to happen to a few people along the way when we communicate in such an honest manner.

PokerTracker is in the business of creating software to help people make money and become better poker players. We are not in the business of providing tools that have the potential to cause players to lose money. It is as simple as that.

- TT

My pt4 hangsup every time I try to hit refresh on the graph while it says 'populating' after I start the program.

Obv the answer is not to do this but its frustrating because it always displays the entire history graph first even if the filters say different. (IE, once you hit refresh it displays whatever filter you have on, so why not just have it do that from the start?)

I recently downloaded Lock, when I go in revolution gaming and click auto detect it says I do not have a skin on this computer. No HUD is coming up and I have Rev and merge gaming checked. Has there not been an update for Lock since they moved, or is it all operator error?

What version of PokerTracker 4 are you using? Are you using the latest Beta? One of our European based support reps will get back to you in a few hours, it would be helpful if we can confirm you are using the latest beta before they arrive to help you. Good luck!

- TT

I'm using 4.01.21, which appears to be the latest. Thanks

Have you tried to manually surf to the Lock poker room skin? We do not have a method of detecting the location of hand history folders on Revolution unless the skin was known to exist under the old Cake network, Revolution is aware of this, hopefully someday they will provide a proper detection method so the hand history folder can be automatically detected, until then it's best to manually search for the folder as described here: https://www.pokertracker.com/guides/...-configuration

I can't reproduce either of these problems - if I close PT4 down with a filter enabled that filter is used when PT4 restarts, and if I click Refresh while it is initially populating it doesn't cause any problems.

Please open a support ticket on the PokerTracker website and explain exactly how to reproduce your problem so that we can investigate. You can attach screenshots to illustrate.
Thanks.

--WhiteRider

Would you say that none of the other stats you provide could be misleading if not used in the right context? I would say that it true for most of the statistics. While it is laudable that you want to protect your users, I believe you should put more trust in them using the tools you provide correctly. Your approach sounds a bit patronising to be honest.

Your arguments mentioned above have certainly some validity for microstakes where the player pool is very large (so you don't play enough hands to get statistically relevant sample sizes for this stat) and villains are generally too bad to adjust. However, at the midstakes I am playing villains adjust and just seeing his 3b or fold 3b by position is only part of the picture, while understanding how they play vs me in particular is the arguably the more important part.

Maybe you business model is to just target micro stakes players. If that is the case I would understand why you do not trust in their ability to interpret tricky stats correctly & why it is not so relevant for them. It is such a pity however that you do not want to target a larger market as PT4 is in many other ways the superior product. If at any point in the future you decide to include the vs hero stats please let me know and I promise to purchase PT4 the same day. As it is I will have to stick with HEM unfortunately

I have been playing some Blaze poker lately, and since you can only track the hands you went to showndown with my statistics are messed up. It mixes the normal cash games with the blaze poker ones. Any way to filter out the Blaze poker hands?

Thx

This doesnt work for me. It just comes, dissapears and doesnt comeback until i restart PT4 and start importing again. three or four hands and gone again is the HUD

the HUD also doesnt refresh when i move from the table

I asked a question earlier in the thread which was missed:

I make extensive use of notes whilst playing and would like the note to popup in its entirity when i hover over the note icon on the HUD, at the moment it only pops up the first few lines, can you explain why this is amd also are you considering changing this or adding an option for those that want it ?

Also is it possible to have the HUD popups activate by hovering rather than clicking ?

Thanks.

Somebody told me that PT4 is now compatible with Bovada. But it can only import downloaded HHs, right? It can't handgrab and display HUD stats?

Tournament results graph in buyins?

I don't recall anyone asking for that before, it is a good idea in theory - I don't know how it would work in practice. I'll pass this along, but as a reminder the feature set for PT4 is fixed at this stage, this is something we can consider for the future though.

We were approached by Bovada and declined their request to support the hand history. We declined for moral reasons as well as technological reasons - we would have to rewrite the application to support Bovada, and frankly it is not worth it. Are you aware that the DOJ has indicted Calvin Aire? That should be a red flag....

We answered this question, but I don't mind reiterating. At this time the toll tip is not configurable, but we have noted your request and will consider this in the future if it can be done without affecting the PT4 ecosystem.

Hover popups are not possible because in PT4 we use hovering for tool tips, its one or the other, we cannot do both I'm afraid. We performed some usability studies before we started working on PT4 and found that hovering for popups was not as efficient for the average player as clicking, hence the method that we chose.

Please contact our support team, we will need to take a look at your logs to determine what may be going wrong. You can contact support from within PokerTracker 4 by clicking on the Community page, your registration code is linked to your customer support account. Or yoi can log into our website and submit a support request by following these instructions.

We havent released a new BETA since Blaze was released, we are busy working on some major revisions first. The next BETA will block import of BLAZE hands, but in the meantime if you need to delete the BLAZE sessions then you should follow these instructions.

Microstakes players is the vast majority of users for poker software, this includes our direct competitors as well. This is also true of the coaching industry,the majority of players who sign up for training websites are microstakes players as well. I know many high stakes players that use PT or our competitive apps, but I know even more high stakes players that do not use a HUD ( I live in Las Vegas and know a lot of the world class players who travel through this area). For high stakes players the use of a HUD is a personal preference, in fact I know some high stakes players who used PT3 only to track results - but never use a HUD. For low stakes and microstakes players it is virtually a necessity to help them learn how to improve their games. PokerTracker does not exclusively target microstakes players, in fact we are aiming for the active low and middle stakes players as well as high stakes players who are willing to use a HUD. The coaching market is very important for PT4, that is why we worked so closely to develop PT4 in conjunction so many coaches and coaching companies.

- TT

It was requested by user "Boy George" in the PokerTracker 4 "Feature Requests" forum, one of the earliest posts in there on Christmas day Dec 25th. I'm sure it has been requested elsewhere too, but that is the thread I remember since I posted in it to back up "demand" for the feature. Both Kraada and Whiterider posted multiple times in there too https://www.pokertracker.com/forums/...p?f=59&t=37415

I also posted about it in the fairly large "Luck adjusted winnings in SNGs" thread, which was certainly read and posted in by developers.

Don't play at Bodog anymore, and the site is S*** but if the DOJ stuff is why we should not play there, then we should all stop playing on Pokerstars as well.

i was importing some hands just now and at the end the database couldnt perform maintenance citing not enough ram. i find this odd as i have 16gb and there was nothing else running. any suggestions?

Bodog management is wanted by the DOJ for sports betting. This is a very different issue than what Stars experienced, it is far more risky now for US players which are generally the only players who request Bodog support in PT4 - even more so since Bodog management have been indicted for Sports betting. virtually an apples and oranges issue... but all of that is irrelevant, the important thing to take away is PT will not be supporting Bodog 4.x client.

A request gets added to our to-do list only when we acknowledge that we added it. Although this was the first time I have seen the idea proposed, I can confirm that the idea was added to our to-do list for consideration yesterday. We agree, it is in theory a good idea. Thnx for the insight, glad you brought it up again! Our staff wasn't sure of the explicit result when it was posted last time, that is why they were asking so many questions, now that we understand what the end result would be, it is something we can consider for sure.



From the Database menu select Database Management. Click Housekeeping, select Revert PostgreSQL Tuning. Restart your computer. Follow the same instructions again, but this time select Tune PostgreSQL. Restart. Let us know if this does not solve the issue for you, good luck!

- TT

Hi,
first I have to say what a fantastic software PT4 is. Great job

However, I am a little confused by the "My C Net Adjusted" line for Knockout SNGs. Are you sure it is computed correctly since there are bounties involved in buy-ins?
Thanks

I do not have experience personally, but from what I recall bounties are properly calculated if the bounties are recorded in the tournament summary. This is of course a site specific issue, as many sites do not provide a full set of data for tournaments, they tend to treat hand histories for tournaments like they do for cash games but this does not work because we cannot gain data at any location unless the hero is seated at the table, and even then we often are not told when a bounty is won, and in some cases it is impossible to determine a rebuy or addon.

You can help us verify by sending us a sample bounty tournament for the site you play at, along with the summary if available. We can then

1) Verify if we can record the bounty automatically
2) Verify that this tournament type is detected automatically using our exclusive Tournament Detection engine.

Please folow the instructions found here to create a support ticket with the hand history, and we will be happy to help.

- TT

PS: Thanks for the good word, we love to hear from our customers when they have a great experience!

Hi everybody,

I downloaded the public beta a couple of days ago and I've just begun to toy around it.

I read somewhere about a feature that allows you to upload a session directly on youtube (or save it as a video); honestly I haven't tried it yet as I got no hand history on PT4, I'd just like to ask you a couple of things:

can you decide to export on the video just "marked" hands?
Is HUD shown on the video? (i.e., like video tutorials from DC or Leggo)

thanks a lot!
Andy