Quote:
Originally Posted by pasita
I've seen new features in the notes, but nothing so far to make the basic usage (i.e. quickly adding or checking a note) easier - PT3 seems to have the popups already. And the OPTION to open several boxes.
Although we appreciate the feedback, we have accepted long ago that we cannot please everyone with every feature. Design is a series of compromises, we accept that, and in turn we hope that our users also accept that compromises always have to be made in every feature included in PT4.
Overwhelmingly the feedback on the PT4 noes system with integrated NoteTracker autonotes has been embraced, it is high on the list of loved features. We have quotes from users who switched to PT4 from our competitors about our notes system's superiority, you are the only existing PT3 user I have come across that preferred the PT3 method of records for notes rather than the new free-form method which is better for in-game use. With that said, we know that the note system will never be perfect, but at some point we have to stop changes so we can focus on to more important features, such as the upcoming PT4 for OSX.
The entire PT3 note subsystem was abandoned, it is antiquated. Our new notes subsystem is far superior, it includes a tooltip (not a popup) system that was not possible in PT3. but along with that comes the compromises such as one note window open at a time per table. This is something we had to accept, we cannot have it both ways. We hope that you come to a stage where you can accept these compromises as we have, perhaps you can take solace with the fact that we embrace transparency, we will always attempt to tell our users why a decision or compromise was made.
I know that this is not what you wanted to hear, but with the exception of the fix to add notes to allow notes to be edited at all tables in the session I'm afraid that its too late in the game to change this feature further, its time to move forward. The fix mentioned will not take place until after PT4 is commercially released because it is a major job, all of our development resources are busy finishing before release.
Quote:
Originally Posted by andyg2001
I have a problem where after I've been playing for a while sometimes the hud will not update, maybe showing stats from 2 of the players from the last hand and nothing for the rest. I saved the log files and a hand history where it happened, but I can't load them to the support ticked as the keep timming out. This is with Zoom.
Please zip the logs before sending them to PokerTracker, that will solve your problem. also please be sure that you are playing with Beta 21 or greater, and that you are following the PokerStars import guidelines - you can find this in the Community Page inside of PokerTracker.
Quote:
Originally Posted by dbabo
Andy, had the same problem on torment games in version 18. cash games are clean but i don't know about the tournaments now in latest version. at the time there was an open bug
His issue is specific to Zoom, it is unrelated to the issue you saw in Beta 18. On a related note, please be sure to update to the latest beta, we are fixing minor bugs with every new release!
- TT
Last edited by PokerTracker; 06-16-2012 at 05:08 PM.