Thanks for fixing the import problem so quickly.

I've updated and rebuild the cache and the importing works fine now.

However the HUD won't display, it works in the hand replayer but not in the games.

I've tried using the stop/start and restart commands but no luck.

^^ How did you fix the import problem? Did you get the update that was put up and then taken down again? I'd love to have the import working

That's right. Probably why it was taken down...

We didn't fix the problem, unfortunately a pre-release became available on our servers for 15 minutes, but we removed it because we found a big bug. You can continue to use the prerelease, but you will need to purge the hands you import from FTP during this time period, then reimport the hands once the replacement download becomes available hopefully in 1-2 days.

The pre-release version you were able to get during the short window it was available for download includes a bug that mangles the stakes during import, hence why all of the hands you play during the in-between time frame will have to be re-imported once the next version is released. Sorry for the inconvenience, we are working as fast as we can!

- TT

Thanks purged and reinstalled .4.

Will just play Stars until the fix comes.

I have contacted FTP and told them that I will not be playing on there until this is rectified. I also expressed that it would be in their best interest to have better communication with your company.

Thats very kind of you... but you can start playing now, PokerTracker 4.07.6 has been released with the update to support the new Full Tilt Poker hand history changes!

- TT

my hud does not work with rush on FT. i just did a fresh install with a fresh DB. the hud works fine on the regular tables.

any other people having problems with rush?

+1

Please go to HUD > HUD Options Configuration > General Settings and deselect Stats from Current Bet Type Only. This is a temporary fix to address the changes we needed to make after Full Tilt's new release, this inconvenience will be fixed in our next release.



- TT

that works for now. thx

Hi, I'm getting hand import errors.



This is happening at a rate of about 1/100 hands. I'm not sure if these hands ended up not getting imported or what, but could you have a look at this please?
Cheers.

Please send us a copy of the hand history so we can review the situation, and determine what may be causing the problem. Please follow the instructions in this guide : https://www.pokertracker.com/guides/...t-a-bug-report

- TT

I dont get a hud on super turbo tables, what to do here ?
Pokertracker shows that the hands get imported but the HUD just dont pop up one the tables.

Are you playing at Full Tilt?
This is related to the software update that Full Tilt made a couple of days ago and we're working on a fix.

--WhiteRider

This is a screenshot with pt3 and pt4 huds side by side. The Pt3 hud is the one on the inner ring. Both huds have the same settings. Same font, same colors same stats.




As you can see PT4 hud is larger and the font is in bold.

How can we get PT4 to look like Pt3? Am I doing something wrong? Is there something you can fix?

FWIW, I have experimented with decreasing font size on PT4, but I still can't get it to look the same. As it is, besides being aesthetic issue, it's a functional issue. HUD doesn't fit on my tables as well as I d like.

Thank you

Also, is there a way to make hands appear smaller on replay, again, more in line on how they look on PT3?

PT4's HUD settings are a default, they are designed to use the fonts & sizes that would appeal to most players, and it includes text and stats in the HUD that would appeal to most players as well. They system is designed so you can edit the HUD stats and text to appeal to your own personal needs, this includes the size of all of the fonts at the table.

To accomplish your goal just:

1) Open the HUD Profile Editor and select the Table Group you wish to edit.
2) Click any item in the Group Items list. Click CTRL-A or CMD-A to select all of the items, notice that they are all now selected in the Drag & Drop interface below.
3) Click the Font Property to open the font window. Change the font size.



I don't understand what you are asking about when you say "hands". Please be more specific, so we have a point of reference.

- TT

There is no vpip bb on PT4.

How do you not have such a simple stat??? No vpip sb either.

If u play HU cash, DO NOT buy this product... waste of money and sticking with PT3.

Also Pokertracker purposely blocks all of its forum comments to hide all of its shortcomings. Simply terrible product.

I understand that most players prefer larger fonts and appealing to most people's tastes is legitimate. I don't mind that, it's your right and it's all to the good.

However, the font size I was using is the default one on PT3. I have checked and edited the settings on the menu you say. However, the problem is that the font I tell the program to use isn't what it's actually shown in play. It's correctly shown on preview but not on play.



As you see, the font shown on preview is the same as the font shown by PT3, but different from what is shown by PT4.

I don't think I am particular in saying that when I ask the program to use Tahoma ,Regular, Size 8, it should use Tahoma, Regular, Size 8 and not Tahoma, Bold, Size 10.

During play, after a hand is played, the program displays for a few seconds the flop and what the players involved tabled if they went to showdown. That display is large for my taste and tough to fit against the other table elements. Is it possible to make it smaller?

hi can some1 tell me where can i find (whole)HH from MTT imported with PT4, i mean i used PT3 before and PT3 had subfolder "Processed" where all HH by date were... I cant find that kind of subfolder in PT4 folder
ty

can someone please explain to me exactly how my cnet adjusted is calculated for tournaments?

i have been thru the pt4 all-in equity graphs tutorial page and i understand the example they gave there. The problem is that is a cash game example where they are looking at $ vs hands played.

specifically the graph i want to look at is my cnet won and my cnet adjusted vs tournaments played. can someone explain to me how the my cnet adjusted part is calculated?

That is not true, Take a look at the screen capture below to see an example of VPIP in the Big Blind and VPIP in the Small Blind. In PokerTracker 4 you add a stat, and then modify the stat's properties to define the position, and for post flop stats you can also add an in or our of position property for every stat as well!

I play heads up cash, as does many of the world class players who we are meeting with this week at the PokerStars EPT Monte Carlo where we are a sponsor. I am proud to say that some of the biggest HU NL games in the world are being played by PT4 users.. I think that says quite a lot.


PS: There was a graphical error when I captured this image, the drop down menu was detached accidentally in my image editing program, the drop down should appear right under the Position property. This was my error while marking up the screen capture, it does not look this way in the application.

We never block forum comments with the exception of spam and vulgar language. We permit all comments, positive or negative. If your comments were blocked, it must have been for a good reason since that is the only time we block comments. We have no record of a user named "Syhe", I could investigate if we knew your user name on our forum.

- TT

Never mind this, I was actually able to play with the themes and options and find a more acceptable solution.