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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

04-04-2013 , 03:55 PM
Quote:
Originally Posted by PokerTracker
I sent this request to our custom stat developer, we are working on it - but it will only be available in a few select reports due to grouping requirements. Hope to have more details soon.

- TT
Cool. I hope it's available soon and works fully properly. thanks!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 04:00 PM
Quote:
Originally Posted by Zaitsev
I'm looking for a stat that is "4b+ preflop after raising" without the + sign. I can't find it, and I'm wondering if there is an easy workaround for this.
We will have a 4Bet Preflop after Raising stat available in the Download Warehouse soon. This is not commonly requested, hence it hasn't been made yet.

Quote:
Originally Posted by Zaitsev
I also want a Call 3b% that only factors in when I'm raising and not when anyone else is raising. Actually I just want a bunch of stats where it only counts when I PFR.
This is commonly called a "vs hero" stat, and its something we are trying to educate users about - they don't work they way players think they would, we do not provide vs Hero stats because they are statistically irrelevant and can lead to errors in the game. Instead we sugest the use of By Position and Vs Positon stats using in combination with one another for a more accurate determination. For more information I sugest you read this excellent blog written by noted Omaha poker book author Jeff Hwang: https://www.pokertracker.com/blog/20...lay-against-me

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 04:01 PM
Quote:
Originally Posted by jackrich00
Ye is it possible to get these vs hero stats? I know you can on HEM
See above and read this article: https://www.pokertracker.com/blog/20...lay-against-me
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 04:07 PM
Quote:
Originally Posted by jackrich00
Really? This is now happening every single session and i am pretty sure it never used to happen when i had HEM. I only just got PT4 in the last two weeks and it really doesn't seem to be able to cope with the MPN.
We cannot make hands appear from thin air, either they exist or they do not. If they exist and are not imported, then you would see an error in the import log. Since you see no errors, then the issue is the infamous missing hands problem that has plagued MPN for a long time, this affects any tracker - not just PokerTracker. To further verify you can use a third party SQLite browser to review the handhistory.dat file yourself as shown below.


Quote:
Originally Posted by jackrich00
On a side note, when i go to review hands it sometimes doesn't show me my hands once i click on a session. I sometimes have to go through "by position" any idea why this is?
You have conflicting filters from drilling down, just release filters and return to root first, that will solve your problem.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 04:09 PM
Quote:
Originally Posted by G3K0
PT 4.07.4 (Mac) bug:



If you select a report row, then switch row by using the keyboad to navigate as opposed to the mouse: the graphs/data will update but the selected row will not.

The first half of the vid shows the correct behaviour using the mouse - row selection, highlight & graph update. After this you will notice the graph continue to update as I navigate the rows with the arrow keys, but the selected row does not update.
Thank you. We noted this prior to commercial release, its on our bug list but its a minor concern because it is cosmetic, we have been focusing on bigger issues but we will get to this eventually. Appreciated, you are always so good ad providing evidence when you find a problem, keep up the great work!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 05:45 PM
Quote:
Originally Posted by PokerTracker
We will have a 4Bet Preflop after Raising stat available in the Download Warehouse soon. This is not commonly requested, hence it hasn't been made yet.



This is commonly called a "vs hero" stat, and its something we are trying to educate users about - they don't work they way players think they would, we do not provide vs Hero stats because they are statistically irrelevant and can lead to errors in the game. Instead we sugest the use of By Position and Vs Positon stats using in combination with one another for a more accurate determination. For more information I sugest you read this excellent blog written by noted Omaha poker book author Jeff Hwang: https://www.pokertracker.com/blog/20...lay-against-me

- TT
Sorry, I didn't mean to use the word I. I was referencing anyone in general opening not just vs. hero. So for example, a hand I do not want included as part of the sample is, UTG opens, MP 3bets, and everyone else folds. I do not want this to be a missed opportunity for BTN to call a 3b. I want to know how often BTN calls a 3b when he opens. Basically I want to eliminate all opportunities for him to cold call a 3bet. That would be another nice separate stat to have btw.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 05:57 PM
Quote:
Originally Posted by PokerTracker
I sent this request to our custom stat developer, we are working on it - but it will only be available in a few select reports due to grouping requirements. Hope to have more details soon.

- TT
Quote:
Originally Posted by PokerTracker
We will have a 4Bet Preflop after Raising stat available in the Download Warehouse soon. This is not commonly requested, hence it hasn't been made yet.

Both of these stats are now available in the PokerTracker 4 Download Warehouse!
https://www.pokertracker.com/sites/f...aising.pt4stat
https://www.pokertracker.com/sites/f...ge_roi.pt4stat
- TT

Last edited by PokerTracker; 04-04-2013 at 06:08 PM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 06:11 PM
Quote:
Originally Posted by Zaitsev
Sorry, I didn't mean to use the word I. I was referencing anyone in general opening not just vs. hero. So for example, a hand I do not want included as part of the sample is, UTG opens, MP 3bets, and everyone else folds. I do not want this to be a missed opportunity for BTN to call a 3b. I want to know how often BTN calls a 3b when he opens. Basically I want to eliminate all opportunities for him to cold call a 3bet. That would be another nice separate stat to have btw.
Isn't this already covered by using a combination of Cold Call 3Bet+ PF and Call 3Bet? I know this isn;t exactly what you want, but we believe that less is more... if the HUD is overpopulated, then it becomes harder to play. Let me know if this will do the job for you or not.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-04-2013 , 07:55 PM
Quote:
Originally Posted by PokerTracker
Isn't this already covered by using a combination of Cold Call 3Bet+ PF and Call 3Bet? I know this isn;t exactly what you want, but we believe that less is more... if the HUD is overpopulated, then it becomes harder to play. Let me know if this will do the job for you or not.

- TT
The problem with the cold call 3b+ is that it also includes 4b cold calls, 5b cold calls. So he is getting missed opportunities everytime he can cold call a 3b 4b or 5b and doesn't. So maybe his actual cold call 3b is 10%, but with everything else included, it displays as 2%. If it's a pure cold call 3b stat, then yes, I can probably work with that.

I'm not sure how having one stat that tells me exactly what I want is better than two stats, that I don't ever plan on using. You assume that the way I envision my hud will make it more cluttered, when it won't. And even if it is cluttered, that's something I can deal with and add or subtract as what I see as most valuable information. If you want to talk about stats that are completely useless to me, it's stats like cold call 3b+ PF. How is that ever relevant? When will I need to know how often he is cold calling a 3b, 4b and 5b as a lumped stat? If that stat says 10%, how am I supposed to even use that information? It still won't tell me with any type of frequency how often he's cold calling a 3b+.

The other problem isn't even hud related. I want to know what their percentages are when I look over hands in the review area. I am much more interested in how often my opponents are calling 3bets when they are the PFR.

In any case, I don' tunderstand why there isn't just a pure cold call 3b stat, and a stat that says how often he's calls a 3b as the PFR. You have plent of other stats that make that exact same distinction. This eliminates any type of guess work. Maybe I don't care how often he's cold calling a 4b(since that happens so rare). And even if I did, how would I be able to extract that information from a stat that includes how often he's cold calling a 3b?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 05:29 AM
Okay. I have been triing out HM2 for the last month and yesterday I installed PT4 (best for last?) I ran into a problem tho. When I wnated to inport my DB from HM it had a few problems. It got stuck first because I had a couple of HH in another language and it didn't like it one bit. The next problem I suspect was because it doesn't support euro tables? Anyway it froze and slowdown my comp considereably.

I than proceeded with exporting my DB from HM to manualy load into PT. When I tried to upload all the HH I ran into the same problem so I tried inporting 1000 hands at a time. Managed to inport a couple of thousand and it got stuck again. This is when I discovered that HM exported the euro tables in such a way that PT couldn't read them.

Made a nother export out of HM excluding all the hands in the other language and all the euro tables. Tried to load 1000 at a time. 2 went OK got stuck again at third.

At some point it said that it didn't support postgreSQL 9.1 and above. And when installing HM I instaled 9.2. could this be the problem?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 09:45 AM
hi,

I purchased the omaha license 10 days ago and got the free 10 day trial.
Now that the trial has expired, I cannot find where to enter the omaha license code.

Can you direct me or link it please?

Many thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 12:07 PM
Quote:
Originally Posted by Zaitsev
The problem with the cold call 3b+ is that it also includes 4b cold calls, 5b cold calls. So he is getting missed opportunities everytime he can cold call a 3b 4b or 5b and doesn't. So maybe his actual cold call 3b is 10%, but with everything else included, it displays as 2%. If it's a pure cold call 3b stat, then yes, I can probably work with that.

I'm not sure how having one stat that tells me exactly what I want is better than two stats, that I don't ever plan on using. You assume that the way I envision my hud will make it more cluttered, when it won't. And even if it is cluttered, that's something I can deal with and add or subtract as what I see as most valuable information. If you want to talk about stats that are completely useless to me, it's stats like cold call 3b+ PF. How is that ever relevant? When will I need to know how often he is cold calling a 3b, 4b and 5b as a lumped stat? If that stat says 10%, how am I supposed to even use that information? It still won't tell me with any type of frequency how often he's cold calling a 3b+.

The other problem isn't even hud related. I want to know what their percentages are when I look over hands in the review area. I am much more interested in how often my opponents are calling 3bets when they are the PFR.

In any case, I don' tunderstand why there isn't just a pure cold call 3b stat, and a stat that says how often he's calls a 3b as the PFR. You have plent of other stats that make that exact same distinction. This eliminates any type of guess work. Maybe I don't care how often he's cold calling a 4b(since that happens so rare). And even if I did, how would I be able to extract that information from a stat that includes how often he's cold calling a 3b?
You misunderstood the purpose of my last post, we can create the custom stat,
I was questioning if the custom stat would really help you. Your prior two posts have not communicated your reasoning very well (as you admitted in the last post), it is hard for us to decipher your intentions unless it is very clear. We thought you wanted this for the HUD, in that scenario it can be done - but w would advise against it because it creates an abundance of redundant stats when the use of two stats together can address the need is almost the same way... not exactly the same, but similar which is why we did not include this stat in the first place in PT4 - at a certain point we start to get diminishing returns (and performance) with the user experience by including too many stats, thats why we included the custom stats option.

I have put in a request to have this stat made since you intend to use it in a report, I can see no harm there. Search for it in the Download Warehouse next week!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 12:19 PM
Quote:
Originally Posted by jab3rwocky
Okay. I have been triing out HM2 for the last month and yesterday I installed PT4 (best for last?) I ran into a problem tho. When I wnated to inport my DB from HM it had a few problems. It got stuck first because I had a couple of HH in another language and it didn't like it one bit.
POkerTracker only imports hand histories stored in English. To my knowledge HEM has the same policy.

Quote:
Originally Posted by jab3rwocky
The next problem I suspect was because it doesn't support euro tables? Anyway it froze and slowdown my comp considereably.
PokerTracker 4 supports EVERY currency in the world, there are no problems with Euro tables. Yiu could live in Russia, make a deposit in Rubles, and play on Euro, Dollar, and GBP tables - and we can handle all of the conversions on the fly for you.

Quote:
Originally Posted by jab3rwocky
I than proceeded with exporting my DB from HM to manualy load into PT. When I tried to upload all the HH I ran into the same problem so I tried inporting 1000 hands at a time. Managed to inport a couple of thousand and it got stuck again. This is when I discovered that HM exported the euro tables in such a way that PT couldn't read them.
I don't think that was the problem.... read on below.

Quote:
Originally Posted by jab3rwocky
At some point it said that it didn't support postgreSQL 9.1 and above. And when installing HM I instaled 9.2. could this be the problem?
We don't support PostgreSQL 9.1 or above, that includes PostgreSQL 9.2. 9.1 +9.2 did not add any features that help the desktop user, these releases were designed to improve performance for massive multi-server installations and cloud computing. We stop support at 9.0 because that is the last version available with desktop optimisations that can help a poker player.

In short, you answered the question yourself already, it is certainly the cause of your problems. We sugest you install Postgres 9.0.12 instead. Keep in mind that Postgres 9.2 databases are not compatible with 9.0.x, so you may need to install a new instance - this can be VERY complicated therefore we sugest you get guidance from our support team to be safe. Alternatively you can read the PostgreSQL support guides which our team relies upon here: https://www.pokertracker.com/guides/PT4/databases

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 12:23 PM
Quote:
Originally Posted by Oat Nairn
hi,

I purchased the omaha license 10 days ago and got the free 10 day trial.
Now that the trial has expired, I cannot find where to enter the omaha license code.

Can you direct me or link it please?

Many thanks
Oat - Your post is confusing to us. Did you previously own the Holdem version and then purchased an Omaha Add-On? The additional game type trial is just ten days, but once you purchase an add-on you don't need to do anything, PokerTracker 4 is told to add-on the Omaha version by our servers remotely, there is no new registration code sent. Our normal trial for the first game type that you chose is 30 days - hence our confusion.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 12:44 PM
yes, I owned the holdem version and bought the omaha add on. But the trial ended yesterday and now when I open pokertracker there are no Omaha hands, just holdem hands.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 01:49 PM
Quote:
Originally Posted by Oat Nairn
yes, I owned the holdem version and bought the omaha add on. But the trial ended yesterday and now when I open pokertracker there are no Omaha hands, just holdem hands.
Once you bought the Omaha add-on the trial should have ended immediately. This leads me to believe you did not buy the add-on, but instead accidentally bought the full version of Omaha. If you submit a support ticket our customer service department can get you fixed up = https://www.pokertracker.com/contact/PT4 (click Registration)

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 04:36 PM
Quote:
Originally Posted by PokerTracker
I have put in a request to have this stat made since you intend to use it in a report, I can see no harm there. Search for it in the Download Warehouse next week!

- TT
Already done! search for Call PF 3bet after open raising

https://www.pokertracker.com/custom/...aising.pt4stat


- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 07:27 PM
Finally made it to work.. postgreSQL is a pain in the ass if you are a windows user. Thanks for the explanation.

I think HM procesed the hands in the other language. What I mean is it didn't get stuck but it didn't coun them in my stats either.

The problem with the euro hands is probably because I exported the hands from HM so i could inport manualy (before I found the actual hand in the archive) and it used some kind of weird "code" heres a pic
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 07:40 PM
Quote:
Originally Posted by jab3rwocky
Finally made it to work.. postgreSQL is a pain in the ass if you are a windows user. Thanks for the explanation.

I think HM procesed the hands in the other language. What I mean is it didn't get stuck but it didn't coun them in my stats either.

The problem with the euro hands is probably because I exported the hands from HM so i could inport manualy (before I found the actual hand in the archive) and it used some kind of weird "code" heres a pic
That is an encoding error, it is not because of Euro tables. Its really hard for us to determine if the encoding issue happened on the site (surprising happens more often than you would think, in HEM, or in the conversion with PT4; we would need to see your logs and the actual hands. If you want to send them to us for evaluation, we will be happy to review them. There are too many variables for us to determine in this forum alone, sorry about that!

Please follow these instructions for submitting a Support Ticket.

- TT

PS: Postgres is an enterprise class database solution, it wasn't designed to be desktop friendly... we agree, we wish it was easier to instal on your own but we are stuck with this solution, there are no better open source ACID compliant databases that can handel the amount of data moved by PokerTracker 4.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 09:29 PM
I am quite sure it was HEMs faul about the transcript and I was to blame for the trouble with Posgres as I forgot my pasword and with all the restrictions in windows and me being to smart for my own good - uninstaling postgres. It was fun to read the postgres forums

Anyway like what I see so far, just can't get over one thing... I know it's a trial but why in gods name do you have to write it out on every table so I can't see the bets and stats of one player (if I am 6max). Almost decided not giving it a chance till I discovered a couple of the goodies.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-05-2013 , 10:56 PM
Quote:
Originally Posted by jab3rwocky
Anyway like what I see so far, just can't get over one thing... I know it's a trial but why in gods name do you have to write it out on every table so I can't see the bets and stats of one player (if I am 6max). Almost decided not giving it a chance till I discovered a couple of the goodies.
1) You already answered that question yourself when you said "I know it's a trial", we used to have a fixed number of hands you can import, now we make the HUD restricted but allow unlimited number of hands during your 30 days. Most users prefer that, allows them to import their full database first before deciding.

2) The trial message is a security tool, it discourages trial cracks; but is just a minor inconvenience for most users because they decide to buy PT4 rather quickly - as you can tell, its really good!

3) If the trial gets in your way, you can buy Pt4 knowing you have a 14 day money back assurance, no questions asked - therefore there really is no risk to the new user.

4) You will never see the trial message again once you buy PT4, perhaps that is why there are so few complaints about it? Just a temporary minor inconvenience.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2013 , 04:03 AM
^^ Nice. You are good. We'll se in a couple of days. If you could just answer one more queston if I buy the uNL version do I pay the ful price for the ful version if/when I decide to buy it?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2013 , 07:31 AM
Hi, I have an issue regarding my graphs, it's not showing my games on graphs after 3.6. Everything shows up till that date, any ideas what might be the problem?
PS: hands are imported normally, i can see them in the "get hands while playing" and my hud is working correctly.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2013 , 10:49 AM
Quote:
Originally Posted by jab3rwocky
^^ Nice. You are good. We'll se in a couple of days. If you could just answer one more queston if I buy the uNL version do I pay the ful price for the ful version if/when I decide to buy it?
We don't discuss pricing here out of respect for 2+2's wishes, but you can get that info here: https://www.pokertracker.com/faq/PT4
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
04-06-2013 , 10:52 AM
Quote:
Originally Posted by Irregular
Hi, I have an issue regarding my graphs, it's not showing my games on graphs after 3.6. Everything shows up till that date, any ideas what might be the problem?
PS: hands are imported normally, i can see them in the "get hands while playing" and my hud is working correctly.
Your description is vague, but we think you are describing what can occur when your playing in a game whose time zone does not match, or when your playing in a session that ends after your start of day reporting time. Click Configure > Reporting Options to change My Day Starts At, for example I have it set at 5AM.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote

      
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