Quote:
Originally Posted by PokerAce
Ugh, seriously? Did you not see the post that DIRECTLY attacked our company?
I don't know the role you play in the pokerace company.
Maybe you are the owner, maybe you are a coder, but the sentence above proves 100% that you should not be dealing with customers.
So what if someone attacked your company? It's now in the public eye, learn to expect it.
Simply apologize to the potential customer that they are unsatisfied with the product or support, try to asses what you can do remedy the situation, and above all be professional.
IF you are not the owner of pokerace/poker track brands, i feel sorry for whoever is, because you are doing an extremely poor job representing them.