Thanks for the help, found the hand history.

Ok... not sure how I helped, but glad you figured it out.

I plan to switch to DH2, I want ask if there is way i can make the ICC captured hands show as ignition/bovada when I import them to DH2. If no, its ok. i'll just make an alias, just wanted to know if its possible.

You'd need to make an alias.

Ok.

when a player sit out a hand or two then play again. does the card catcher give him a new player stat or does it retain the old stat before he sat out?

As long as they didn't leave, it just continues their stats when they sit back in.

thanks.

Yup, yw.

Just going to add more RAM to my PC, is this going to affect the license?
last time i replaced a PC part, I had to delete the license file then re-register. Just asking in advance.

Yes, I think you need to if you switch or add anything to your motherboard.

Yes, you'll need to do a license reset. Just enter it into this form and it will reset for you:

https://www.acepokersolutions.com/software-reset/

Ty for the confirmation.

Ya, yw... np.

Can i set a different default HUD profile when using both betonline and ignition card catcher at the same time?

As long as you have them configured under different site settings, yes.

Ok.

Last time I checked, betonline is chico in PT4 and ignition is ipoker so you should have different HUD. unless you are using an older version of PT4 where betonline is tracked as ipoker. if you are using the older version try updating to the latest version.

hope it helps

Correct... that's how it should work, but the setup manual explains this as well.

It helped
thank you.

Cool, ty for letting me know.

I have had a problem for days.

When I open tables sometimes the hud is not shown but the hands are saved in the poker tracker 4.

On other occasions the hud of the players are shown on the tables but they are mixed up.

or the huds from one table are on another

Please fix this, you haven't updated the software in a long time.

When it happens I have to close the bodog lobby and open it again, this makes me lose tables with fish, it is very annoying.

Sorry for my English, I'm using Google Translate.




I have a friend with the same problem.


I'm using intuitive tables at the same time but i never had a problem

There's no issues w/ the catcher though. We update any time there's a new ignition update, and fix any reported issues. The issue you're experiencing can happen when you have more than one table in the loading phase at the same time. As per the instructions, you need to open one table, once it's loaded, load the next table. If you do this, you won't have a problem.

If you're 100% sure you're doing this, and still having some kind of problem, then please click on settings in the catcher, click create log and send the .zip file to support.

I can tell you though that every log that's been sent describing this is because of the issue I described above. But of course, if there's a problem, the dev team will address it.

Well I have the same exact issue sometimes and is very frustrating. Sometimes happens when Bodog connection lost for a seconds ( and then back at the same tables) and I load one table at a time, wait to the table show at Catcher and then open another table. And sometimes happens without any Bodog disconnect too ( I see when this happens the Catcher seems bugged because for example I close a table, and that table dissapear at the Catcher, but then open another table and dont show in the Catcher) The solution is to close bodog and reopen

yes me too i have same problem too