I tried to update via the provided link and window popped up with this message:


Your installation will not occur. See below for reasons why.

Details

Microsoft .NET Framework 4.5 is already a part of this operating system. You do not need to install the .NET Framework 4.5 redistributable.

Same or higher version of .NET Framework 4.5 has already been installed on this computer.


I went to programs and features to manually uninstall it but there's no .NET icon among my programs and when I do a search I get "No matches found"

When I click on Turn Windows features on or off .NET 4.5 folder is there but I can't remove it from there... Help!

What version of PT4 are you using? You need a somewhat recent version (at least 9 months old or newer I believe).

Ok, so you have Win 10 then correct? Did you recently update?

I know there's a way to work around this, I just need to consult w/ one of our developers first. It's a .net issue, but I know Win 10 blocks the re-install now. I'm asking and I'll get back to you.

ya Freak, it seems that filtering in my HM2 is no longer an option since the Bovada update, i guess.

I know i successfully filtered for STT in the past but it is no longer working. I even tried filtering tourneys by number of player = 6 to no avail and I also tried filtering by tournament table size = 1, which did not work.

In all instances, when i filter, my overall number of hands remains unchanged

v4.14.7
released October 2015

It could be a database issue. Maybe try creating a new one, and importing some new hands to test to seen if it's an issue with your existing DB. I'm just not seeing this, or having anyone reporting this. These database do sometimes go corrupt. Let me know, and if all else fails, send me some of those hands or to support and we can look at them. But in my experience, and on this thread, it's always been a DB issue or filtering issue.

Yeah, that version will work. I think I might even have that one on one of my systems now. So you have known hole cards on, you import them into PT4 and they are not working. Are you 100% sure you also have PT selected in config of your converter settings and not HM? Some setting is off somewhere.

UPDATE - This issue was resolved.

One of your developers accessed my desktop via TeamViewer and did his magic. No idea what exactly he did(just messed with a bunch of files).

For the record, I am running Win 8 not 10. .NET 4.5 wasn't updating because I already had same or later version installed, but when I tried to update to 4.6 the update went through. This however did not resolve the converter problem.

Thanks for the great support and resolving my problem promptly.

Ok, great, and thanks for the update. Yeah, I told Alex to synch up with you so it sounds like he did and got it resolved. Glad it's working for you now.

yeah i have PT selected in the settings of BHC...I'm really lost

I am running HEM and accidentally converted the hh's with the pt4 option selected - thus my hh will not import. I then attempted to convert the already converted files (with the HEM option now selected). It still wont import into the database. Am I screwed?

So in your HUD - options, do you have show all known hole cards checked also?

That's the last thing I can think it would be. If so, then send me some of the hands you have (or email to our support), but I have the same version on one of my systems and it shows them all fine.

You need to re-convert the original files, not the converted ones. The original ones are in the folder that says Original bovada files. It's the second one listed on the converter interface. Then re-import those.

Sorry, I meant PT4 replayer - click options. Make sure all known cards is checked.

yeah it's checked. It actually looks like the converted files don't show all the hole cards...but I am running a newer version too:

PokerStars Hand #3337186201: Tournament #14099886, $30+$3 - Hold'em No Limit (10/20) - 2016/01/21 23:02:55
Table '#3 9' Seat #4 is the button
Seat 1: MarcusMPG (5,000 in chips)
Seat 2: PLR_3375281SD (4,416 in chips)
Seat 3: PLR_5585878AL (4,920 in chips)
Seat 4: PLR_3436876XK (5,744 in chips)
Seat 5: PLR_1754506YV (4,920 in chips)
Seat 6: PLR_3073059DX (5,000 in chips)
Seat 7: PLR_9881946UI (5,000 in chips)
PLR_5585878AL: posts small blind 10
PLR_3436876XK: posts big blind 20
*** HOLE CARDS ***
Dealt to MarcusMPG [6h 5h]
PLR_1754506YV: folds
PLR_3073059DX: raises 80 to 80
PLR_9881946UI: folds
MarcusMPG: calls 80
PLR_3375281SD: folds
PLR_5585878AL: calls 70
PLR_3436876XK: folds
*** FLOP *** [7c 3c Qd]
PLR_5585878AL: checks
PLR_3073059DX: checks
MarcusMPG: bets 140
PLR_5585878AL: raises 350 to 350
PLR_3073059DX: folds
MarcusMPG: folds
Uncalled bet (210) returned to PLR_5585878AL
PLR_5585878AL: doesn't show hand
PLR_5585878AL collected 540 from pot
*** SUMMARY ***
Total pot 540 | Rake 0
Board [7c 3c Qd]
Seat 1: MarcusMPG mucked
Seat 2: PLR_3375281SD mucked
Seat 3: PLR_5585878AL (button) won (540)
Seat 4: PLR_3436876XK (big blind) mucked
Seat 5: PLR_1754506YV mucked
Seat 6: PLR_3073059DX mucked
Seat 7: PLR_9881946UI mucked

Yeah, it's not showing in the HH, which would indicate that known hole cards is not enabled in settings on the converter, but you're saying it is. Can you send support some of those original hands please? Literally every single time I've looked at one of these those, it turned out that some setting was off. There hasn't been any issues or bugs on the converter in a very long time.

..........the setting actually wasn't enabled. I could have sworn I checked it multiple times.

Well, since it's Sunday, the holiest of holy days, I'll forgive you.

Glad you figured it out.

I'm experiencing a really weird error and i'm not sure what's going on. I use hem2 with the bcc so that i can use my hem2 hud. I've been running this in stars mode with "Hero" as my hero name. Since i have the most recent version of hem2 (not compatable with using the 'known hole cards' setting) I use the converter to convert original hands and import them into my hem1 database with the known holecards enable. Everything in that process seems to work fine as far as i'm aware.

However, I've created custom reports in hem2 so that i can analyze my hands over the last 'x' days and months. In order to do this i need to reconvert the original hands without known holecards enabled and then import them into my hem2 database in order to use my reports. I've made sure to use "heroconverted" as the heroname for this so that i don't somehow get the hands mixed into the BCC hands.

What's very strange is that after reconverting hands for hem2 under the hero name: heroconverted, nearly all of the converted hands are still showing up as 'hero' even though the converted is listing heroconverted as the default hero name. What's more, there are hands mixed in (in the hem2 db) which i observed and didn't actually play. I'm not sure if it's a bug in the bovada update that's also dl observed hands in certain situations, but i don't understand why the hands aren't being converted with the correct hero name. It's might sound somewhat trivial, but it's important for me to keep these hands organized.

Hey Freak, I originally purchased the Bovada Hand Converter over a year ago, used it for awhile to import downloaded hands from Bovada to HEM2, then bought the Card Catcher and had stopped using the Converter for whatever reason, even though I still download my hands at least twice weekly and have done so for the past couple of years.

The main reason I bought the Card Catcher is so I could copy/paste hands right after they happen to discuss with a few friends, but when I used the Hand Converter I loved how when I reviewed hands I was able to see everybody's hole cards. I thought it would be really nice if there was a way to have two separate databases, one for hands imported from the Card Catcher so I can discuss instantly, and one for hands from the Converter so I can see all the hole cards when I review later in the week.

Today I decided to open the Converter back up to convert 601 HH files and it worked fine (29356 hands found and processed, 0 hand errors and 0 skipped hands). However, when I tried to import them into HEM2 under a new database, only 216 of the >29k hands made it through and there were about 29140 errors. All of the imported hands are heads up when I review them, but I'm pretty sure they were mostly 6-handed when I played them.

I just found this thread today because I didn't think to look before, but I'm wondering if there's anything I can do to fix this and get all those hands imported? I'm not sure if it's possible to have the two separate databases or if lots of people are already doing this, but I figured this would be a good place to ask; and I'm sorry if it's already been asked a lot. Thanks a lot for all the prompt responses and updates in the Catcher thread, I really appreciate all the hard work you and your team do!

I just wanted to add an important piece of information to this. When i reconverted the original bovada hands for hem2, somehow today's hands ended up in that database...hands which aren't even available for download yet. Just to be clear, this hem2 database only has hands converted without known holecards and contains no other hands besides my bovada hands. I just started this new database last month. I just found it very peculiar that today's hands are in the database in addition do the here name issues mentioned above.

I think you're getting these mixes up with your BCC hands. It's of course impossible that the converter is converting hands from today. Additionally you said in the previous post that you made a new hero name, but hands are showing up under hero - which these are likely BCC hands also. Maybe just to confirm, change your hero name in BCC. But I'm pretty sure you're just getting these hands mixed up which sounds like it could be easy to do if you're running bcc and then also importing into 2 different databases.

So make sure you have the .45 version of the converter. If not just use the link below to get the latest. Second, make sure that you have HM2 version .8079 or earlier. If you don't, then you need to turn off known hole cards in settings on the converter. So double check all of your settings. Make sure everything is correct.

http://acepokersolutions.com/files/B...rter_Setup.exe

Are you using some sort of process with the card catcher, in order to import hands in the database, that alters the normal functionality of hem2? The reason i ask is because i just performed a complete purge of all hands from jan 1 - today's date for all screen names and all of the 'heroconverted' SN were purged, but all of the 'hero' SN hands (I only have this sn in bcc hands ) remained. I'm still messing around with the databases currently. Will report back if i find anything more.

I updated to the newest version and the program opened fine, then I had to restart my computer and when I reopened the Converter it's saying I deactivated my license.