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11-23-2010 , 02:27 PM
Can you please tell me how I would display 'squeeze %' on my popup ? I don't want the stat on my hud, just available to me to view in the pop up.

Holdem Manager Support Quote
11-23-2010 , 02:55 PM
Quote:
Originally Posted by Staafy
since today my holdem manager doesnt correct for allin EV preflop anymore, is it possible I accidently changed any settings or is there another solution?
What site? What version of HM? Cash Game, SNG, MTT, HU SNG?

It could be a possible (known) EV bug if you are playing HU SNG's.

If you are referring to cash game or normal SNG, your DB may have become damaged.

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

*Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips


Quote:
Originally Posted by Ashy Knuckles
Can you please tell me how I would display 'squeeze %' on my popup ? I don't want the stat on my hud, just available to me to view in the pop up.

You will need to create your own custom popup using the Sample popup as a template.

http://faq.holdemmanager.com/questio...p+Walkthrough+
Holdem Manager Support Quote
11-23-2010 , 07:31 PM
Is leakbuster 3 free now?

Sorry if this is already mentioned in the thread.

I did skip back 3 pages to see.

I got an email telling me I could upgrade to leakbuster 3.

Didn't say I had to pay for it.

"click HERE to update your current version of Holdem Manager (which will have 3.0 installed)."


So it's free now????????????
Holdem Manager Support Quote
11-23-2010 , 07:47 PM
Quote:
Originally Posted by fozzy71




You will need to create your own custom popup using the Sample popup as a template.

http://faq.holdemmanager.com/questio...p+Walkthrough+

thanks fozzy.. i followed the instructions to the letter but, the popup drop down is grey and wont give me to option to change it.
Holdem Manager Support Quote
11-23-2010 , 08:11 PM
Quote:
Originally Posted by Popetman
Is leakbuster 3 free now?

Sorry if this is already mentioned in the thread.

I did skip back 3 pages to see.

I got an email telling me I could upgrade to leakbuster 3.

Didn't say I had to pay for it.

"click HERE to update your current version of Holdem Manager (which will have 3.0 installed)."


So it's free now????????????
It is a mass email that went out to all customers. If you have leakbuster no limit license you can upgrade to 3.0.

Quote:
Originally Posted by Ashy Knuckles
thanks fozzy.. i followed the instructions to the letter but, the popup drop down is grey and wont give me to option to change it.
Which? The one on the HUD Options > Player Preferences > Appearance tab, or on the Stats tab? The Main Popups (Default and Sample larger popups) are assigned on the Appearance tab. If you edited the sample/large popup you want to change it on the Appearance tab.

The smaller popups for each individual stat in your HUD are assigned on the Stats tab. You first need to pick which stat to change HUDs for in the Display These Stats window and then Disable the [ ] Old Style Popup option.

If you cant see the smaller popups when using your HUD try to toggle the HUD Options > Tables Preferences... > [ ] Click For Popup option.
Holdem Manager Support Quote
11-23-2010 , 08:26 PM



i made sure in table prefs that the pop up option was unclicked

when i try to hit 'steal' to change the hud display, it is grey and wont let me change it.
Holdem Manager Support Quote
11-23-2010 , 08:27 PM
Thanks for that Fozzy (you seem to have fingers in a million pies - as I believe I bought mods off you too<?>)

The email really confused me, I reread it three or four times and it does appear (when you don't know better) that Leak Buster IS now free.

Ok, two questions if you have time (don't worry if you don't) - actually one for Fozzy off topic one on topic for anyone:

Anyone On-Topic
1. What's the easiest way to get Leak Buster for free????? I only have a full tilt account, so (can get any of the others) which is the quickest site to clear points for the free money to buy leakbuster????


Fozzy Off-Topic
2. A while ago there was a FT update (something to do with medals) to get the mod to work I had to switch something over in the display, but then (and now) I get no NOTEs come up during play. Has this been fixed? If so is it all in the super long MODs thread the details of what to do?????

Thanks

oh and a p.s. a LOOOOOOOOONG time ago i did some survey for HM where I was promised some dollars for doing it (to spend on HM products) I can't rememeber how much, might have been anything from $5-$40. I did the survey, I never got notice of the dollars for doing it .... unless I imagined all this???????

Thanks again and keep up all the hard work x
Holdem Manager Support Quote
11-23-2010 , 08:46 PM
Quote:
Originally Posted by Ashy Knuckles



i made sure in table prefs that the pop up option was unclicked

when i try to hit 'steal' to change the hud display, it is grey and wont let me change it.
The problem is the Leakbuster HUD that you are using has it's own custom popups I believe. If I use Steal in any HUD other than the LB HUD I can edit that popup.

Create your own custom HUD - http://faq.holdemmanager.com/questio...New+HUD+Layout

Quote:
Originally Posted by Popetman
Thanks for that Fozzy (you seem to have fingers in a million pies - as I believe I bought mods off you too<?>)

The email really confused me, I reread it three or four times and it does appear (when you don't know better) that Leak Buster IS now free.
There are a few steps of each leakbuster version that are free to all HM users. The higher numbered steps and more advanced features require a license, as they always have.

Quote:
Ok, two questions if you have time (don't worry if you don't) - actually one for Fozzy off topic one on topic for anyone:

Anyone On-Topic
1. What's the easiest way to get Leak Buster for free????? I only have a full tilt account, so (can get any of the others) which is the quickest site to clear points for the free money to buy leakbuster????
I have no way of knowing this. I deal with technical support issues. i doubt are sales team could even answer this, but feel free to ask them. Please email your details/questions to sales@holdemmanager.com.


Quote:
Fozzy Off-Topic
2. A while ago there was a FT update (something to do with medals) to get the mod to work I had to switch something over in the display, but then (and now) I get no NOTEs come up during play. Has this been fixed? If so is it all in the super long MODs thread the details of what to do?????
I am retired from graphics modding and have no current plans to update any of my old themes.


Quote:
oh and a p.s. a LOOOOOOOOONG time ago i did some survey for HM where I was promised some dollars for doing it (to spend on HM products) I can't rememeber how much, might have been anything from $5-$40. I did the survey, I never got notice of the dollars for doing it .... unless I imagined all this???????

Thanks again and keep up all the hard work x
Please email your details/questions to sales@holdemmanager.com. They handle all of the hm.com account and sales/credit issues.
Holdem Manager Support Quote
11-23-2010 , 08:54 PM
thank you fozzy... i got it added.. i just added the stat in fold bb to steal... it shows in the pop up now...

thanks for your help.
Holdem Manager Support Quote
11-23-2010 , 09:26 PM
Can someone explain HEM rake paid calculation?

Is that actual rake paid as in (the money players put into the pot) - (what was added to your stack size at the table if you won the hand)?

Thanks.
Holdem Manager Support Quote
11-23-2010 , 11:51 PM
How do I keel the HUD at a specific place for pokerstars? Example I choose seat 5 as my preffered seat, how do I keep the hud there? Whenever I do this the hud is all over the place.
Holdem Manager Support Quote
11-24-2010 , 12:00 AM
Quote:
Originally Posted by fozzy71
I'm not sure this answers my question. For example on pokerstars VPPs are given when you are dealt in the hand.

However the actual amount of money you lose to rake paid is going to be less or more based on how many flops you see. This happens even though everyone who saw cards preflop receives the same amount of VPPs

Can you say how HEM handles poker stars specifically?
Holdem Manager Support Quote
11-24-2010 , 12:19 AM
Quote:
Originally Posted by fozzy71
Is this with PGAdmin or our Optimization feature?

Have you tried the Tuning option yet in HM DB Management to optimize your postgresql memory settings for your PC?

http://faq.holdemmanager.com/questio...s+Optimization


I googled your error and it seems to be either caused by config settings not allocating enough memory for certain postgres processes or by corrupt databases.

If the auto tuning doesnt help the problem, you can try manually editing the file to see if you can get around the error.

http://faq.holdemmanager.com/questio...tgreSQL+Tuning
I did all that an got this error:

error: ERROR: 57014: canceling statement due to user request[11/23/2010 11:16 PM] error: at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3> d__a.MoveNext()
at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
at Npgsql.NpgsqlConnector.ReleaseRegisteredListen()
at Npgsql.NpgsqlConnector.ReleaseResources()
at Npgsql.NpgsqlConnectorPool.UngetPooledConnector(Np gsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnectorI nternal(NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnector( NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleaseConnector(Npgsql Connection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnection.Close()
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeDb(String db, Int32 type)
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeAsync()[11/23/2010 11:16 PM] Error...please contact support@holdemmanager.com
Holdem Manager Support Quote
11-24-2010 , 12:40 AM
My hud is working for cap plo games but its not saving the hand history.I want to see my luck graph .Does it not save them for cap omaha yet? I already dloaded the 1.11.05c
Holdem Manager Support Quote
11-24-2010 , 12:46 AM
I'm new to playing Rush poker, and I can't get the HUD to work properly even though I've downloaded a recent update and cleared filters. The HUD appears but the boxes are under the wrong players. This only happens for Rush, it works fine for FR. Can anyone lend a hand? Much thanks..
Holdem Manager Support Quote
11-24-2010 , 01:00 AM
please tell me your avatar is not real. if it is, it makes my stomach turn.
Holdem Manager Support Quote
11-24-2010 , 01:24 AM
Quote:
Originally Posted by Ashy Knuckles
please tell me your avatar is not real. if it is, it makes my stomach turn.
http://www.youtube.com/watch?v=ff2PBjbFs7A
Holdem Manager Support Quote
11-24-2010 , 02:17 PM
is it some way to remove the results completely? So you dont have to se it when you accidently the big pop up I have delited the winrate pop up.
Holdem Manager Support Quote
11-24-2010 , 04:40 PM
Quote:
Originally Posted by zeneil
How do I keel the HUD at a specific place for pokerstars? Example I choose seat 5 as my preffered seat, how do I keep the hud there? Whenever I do this the hud is all over the place.
What you are describing is happening because you long ago rearranged the HUD before setting your preferred seating properly. When you use a preferred seat and sit down at a cash table and get hud stats before playing, and then move the HUD panels before HM has imported your own hand, they will be messed back up as soon as HM imports your first played hand and repositions the HUD panels.

You need to make sure to not move anyone's HUD that appears to be incorrect, until you can see your own Hero stats. You can also use the HUD Options > Table Preferences > Mucked Card and Alignment Edit Mode to help align the stats and mucked cards.


Set the preferred seating for Stars in the poker client, then in Holdem Manager to match. HUD Options > Preferred Seating

Turn on Pre-Fetch. (on by default actually)
HUD Options > Site Options > Pokerstars > 5 (Make note of the pre-fetch folder path)

Options > Configure Auto import Folders > Add > C:\Program Files\RVG Software\Holdem Manager\Importing\HEM Data

Close HM and the Table Manager


Delete your existing position files, so HM will rebuild them to default.

\Holdem Manager\Importing\Config\pospref.txt and pospref2.txt need to be deleted.

Start HM - Auto Import, Open the Table Manager, and start stars and open 1 cash table.

After a couple hands it will pre-fetch some observed hands to show the HUD.

Use Ctrl+Right-Click+Drag to move the panels. Once they are set, go to Table Manager > File > Save Positions.

Close that table, open a new one, and sit to play. If the HUD pops up while waiting for the big blind, do not move any hud panels. Once HM imports your first played hand it will spin the HUD to correct for the auto-center feature.


Quote:
Originally Posted by HeyEveryone
I'm not sure this answers my question. For example on pokerstars VPPs are given when you are dealt in the hand.

However the actual amount of money you lose to rake paid is going to be less or more based on how many flops you see. This happens even though everyone who saw cards preflop receives the same amount of VPPs

Can you say how HEM handles poker stars specifically?
HM has separate VPP stats for the reports. The rake at pokerstars is calculated using the dealt method. The Rake stat should be your dealt portion of the total rake for all hands you played.

Quote:
Originally Posted by eastern motors
I did all that an got this error:

error: ERROR: 57014: canceling statement due to user request[11/23/2010 11:16 PM] error: at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3> d__a.MoveNext()
at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
at Npgsql.NpgsqlConnector.ReleaseRegisteredListen()
at Npgsql.NpgsqlConnector.ReleaseResources()
at Npgsql.NpgsqlConnectorPool.UngetPooledConnector(Np gsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnectorI nternal(NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleasePooledConnector( NpgsqlConnection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnectorPool.ReleaseConnector(Npgsql Connection Connection, NpgsqlConnector Connector)
at Npgsql.NpgsqlConnection.Close()
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeDb(String db, Int32 type)
at HoldemManagerDatabaseMaintenance.MainScreen.optimi zeAsync()[11/23/2010 11:16 PM] Error...please contact support@holdemmanager.com

I am not sure what to suggest other than to try a new database. If you create a new database and import a portion of your archived hands do you get the same error?

Quote:
Originally Posted by sharky21222
My hud is working for cap plo games but its not saving the hand history.I want to see my luck graph .Does it not save them for cap omaha yet? I already dloaded the 1.11.05c
If the HUD is tracking every new hand it pretty much has to be importing the hands. You cant see them inside the reports?

What sites do you play? Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Filter > Clear and then Filter > Use for all. Also try enabling the Options > Settings... > Miscellaneous > [x] Auto apply filter changes to all tabs

Cash Games > Reports > Click 'Change' and search your Poker Site name. You can also click the Arrow, that opens a list of previously searched names, and choose Player Search.

Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.

If you still cant see any new/recent hands, you may have a corrupt DB.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work

Please email the answers and config file to me at fozzy@holdemmanager.net, with a link to this thread and your forum name.



Quote:
Originally Posted by CandyKreep
I'm new to playing Rush poker, and I can't get the HUD to work properly even though I've downloaded a recent update and cleared filters. The HUD appears but the boxes are under the wrong players. This only happens for Rush, it works fine for FR. Can anyone lend a hand? Much thanks..
hud options > site options > full tilt > make sure all options are disabled.

Options > Configure Auto Import Folders > Auto Detect > OK



Configure your pokerclient preferred seating and seating preferences in HM accordingly.

http://faq.holdemmanager.com/questio...+for+Full+Tilt

1) Open one Table of Rush, play at least one hand.
2) Move the stats with the right mouse key to the correct positions.
3) Table manager -> File -> Save positions
4) Now you can open further tables but you will always have to play at least one hand for the stats being moved to the correct positions.


Quote:
Originally Posted by FATwin
is it some way to remove the results completely? So you dont have to se it when you accidently the big pop up I have delited the winrate pop up.
You can create your own custom main popup using the Sample as a template. The Sample is very similar to the Default Main popup that is assigned by default. Once you have your custom main popup you can assign it to your HUD on the HUD Options > Player Preferences... > Appearance tab. The smaller popups like the WinRate popup are assigned to individual stats on the Stats tab. You want to assign the large/main popup on the Appearance tab.

http://faq.holdemmanager.com/questio...p+Walkthrough+
Holdem Manager Support Quote
11-24-2010 , 07:41 PM
Fozzy you are the man, as always
Holdem Manager Support Quote
11-25-2010 , 03:59 AM
I recently got 200 hands emailed to me from pokerstars since I played them on another computer without HEM and wanted them imported into my database. Of the 200 hands, 41 were imported and 159 had import errors. Is there a way to find out why they arent importing, and fix them? I could send or post some of the hand histories. I have version 1.11.05. thanks.
Holdem Manager Support Quote
11-25-2010 , 07:31 AM
I am going to have Stars email me alot of hands, How do I go about importing them to HEM? I just downloaded the trial version of it as I used to use pokertracker but I think HEM looks better...Are PLO hem and HEM one program or two in total?
Holdem Manager Support Quote
11-25-2010 , 09:25 AM
I think I might be ******ed, but how do I search for a specific hand number? Say I want to find "game #34564574" from stars?
Holdem Manager Support Quote
11-25-2010 , 10:01 AM
Quote:
Originally Posted by kylefrey
I recently got 200 hands emailed to me from pokerstars since I played them on another computer without HEM and wanted them imported into my database. Of the 200 hands, 41 were imported and 159 had import errors. Is there a way to find out why they arent importing, and fix them? I could send or post some of the hand histories. I have version 1.11.05. thanks.
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

Try importing them to a new database. If they still give you errors email them to me at fozzy@holdemmanager.net, with a link to this thread and your forum name.


Quote:
Originally Posted by Thecheese
I am going to have Stars email me alot of hands, How do I go about importing them to HEM? I just downloaded the trial version of it as I used to use pokertracker but I think HEM looks better...Are PLO hem and HEM one program or two in total?
They will send you an email with links to zip files of your hand histories. Download all the zip files. Right-Click > Extract the contents of each zip file to a new folder. HM > Import From Folder for all of the unzipped hands.

The tournament summaries should be attached to the email as .htm files. Download the attachments. HM > Import File(s) for all of those files. It will probably ask you to search/select your Pokerstars screen name. If the files are sent as .html you will need to rename them (Right-Click > Rename) from .html to .htm extensions.


Quote:
Originally Posted by mikni
I think I might be ******ed, but how do I search for a specific hand number? Say I want to find "game #34564574" from stars?
There is no way to search by the stars game numbers. You can search/filter by date, hole cards, etc, but not hand history number.
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