Open Side Menu Go to the Top
Register
Holdem Manager Support Holdem Manager Support

10-28-2010 , 05:39 PM
Seems like for stars sngs, in the hand replayer, at bb200 with 25 ante level.. it for some reason ****s up the BB (has it at 175) and screws up raise/reraise sizing too.
Holdem Manager Support Quote
10-28-2010 , 05:48 PM
That is a known issue but very low priority on the to-do list for being fixed.
Holdem Manager Support Quote
10-28-2010 , 08:36 PM
When I try to update the currency rates this always pops up.

http://img163.imageshack.us/f/59085804.png/
How do I fix this?
Holdem Manager Support Quote
10-28-2010 , 08:47 PM
It is a known issue we are working on.

http://forums.holdemmanager.com/mana...ent-rates.html
Holdem Manager Support Quote
10-29-2010 , 12:06 PM
hello,

have a problem with bodog

i did following:

-download bodog handgrabber

-configure autoimportfolders

-start holdemmanager but get following error: "infect failed"


what im doing wrong?

thanks in advance!
Holdem Manager Support Quote
10-29-2010 , 12:49 PM
Update to the latest pre-release version - http://forums.holdemmanager.com/rele...e-release.html
Holdem Manager Support Quote
10-29-2010 , 03:24 PM
I don't think HM will show the number of total tables a player is playing. Is there some sort of add on that offers this feature? I always search each player to see how many tables they are on and it gets annoying.

Thanks.
Holdem Manager Support Quote
10-29-2010 , 03:44 PM
If you also have the Table Scanner app you can use the HUD Options > Player Preferences > Stats > Available Stats > Misc > Multi Table stat.
Holdem Manager Support Quote
10-29-2010 , 07:32 PM
I tried the trial version and it didn't work. Any suggestions?
Holdem Manager Support Quote
10-29-2010 , 08:06 PM
Quote:
Originally Posted by fozzy71
Enable logging from the HUD options->Table prefs menu. When the crash happens again, go to the logs\log.txt file and move it to another location before you restart the hud. I want to get the 'crash' log.txt file after you finish playing. If you restart the hud before moving the log.txt file, it is overwritten.

Please email them to fozzy@holdemmanager.net, with a link to this thread and your forum name.
email sent.
Holdem Manager Support Quote
10-29-2010 , 11:09 PM
Quote:
Originally Posted by fozzy71

Configure your pokerclient preferred seating and seating preferences in HM accordingly.

http://faq.holdemmanager.com/questio...ferred+Seating

1) Open one Table, play at least one hand.
2) Move the stats with the right mouse key to the correct positions.
3) Table manager -> File -> Save positions
4) Now you can open further tables but you will always have to play at least one hand for the stats being moved to the correct positions.
Done at 6-max and works fine. But when I try to move them on 9-max then just follow each other or something weird. I can move on, but then the other 8 moves with it. How do I fix that?
Holdem Manager Support Quote
10-30-2010 , 09:29 AM
how do i configure my session tabs ?? i want to get rid of a stat or two and and 1 in the sessions window.
Holdem Manager Support Quote
10-30-2010 , 10:38 AM
Quote:
Originally Posted by Hanginout
I tried the trial version and it didn't work. Any suggestions?
We need a lot more info to try and help.

What sites do you play? Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloa...nager_Beta.exe


Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.


Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

Make sure you follow the directions exactly.

Pick the table name in the table finder window to highlight it

If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.

Left-click and drag the red X to that table window

Click OK


*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work

Please email the answers to me at fozzy@holdemmanager.net, with a link to this thread and your forum name.


Quote:
Originally Posted by eastern motors
email sent.
I will be trying to dig out my inbox this weekend and forward these types of issues to the developer/bugs managers.

Quote:
Originally Posted by DanteA
Done at 6-max and works fine. But when I try to move them on 9-max then just follow each other or something weird. I can move on, but then the other 8 moves with it. How do I fix that?
You should get it working on a single table first, before you try multi-tabling, so you dont have to adjust it when you have lots of tables open. To stop it from moving the HUD on other tables disable the HUD Options > Tables Preferences... > [ ] WYSIWYG

Quote:
Originally Posted by Cornbread Earl
how do i configure my session tabs ?? i want to get rid of a stat or two and and 1 in the sessions window.
You can't customize the sessions tab at this point.
Holdem Manager Support Quote
10-30-2010 , 11:46 AM
i get '' root element is missing, will attempt new...'' and it freezes. is there anything i can do or do i just have to re-install? i deleted the config file but nothing...
Holdem Manager Support Quote
10-30-2010 , 11:53 AM
Quote:
Export/backup any custom HUDs
1) Close HM and the Table Manager.
2) Delete > \Holdem Manager\Config\prefs.xml.
3) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.
didn't totally work, not everything is back to default like font/colors etc

Could I get the default HUD file plz, so much easier
Holdem Manager Support Quote
10-30-2010 , 12:54 PM
Quote:
Originally Posted by adi
i get '' root element is missing, will attempt new...'' and it freezes. is there anything i can do or do i just have to re-install? i deleted the config file but nothing...
when i do that it says the feature you are trying to use is on a network resource that is unavailable.
Holdem Manager Support Quote
10-30-2010 , 02:04 PM
Quote:
Originally Posted by fozzy71
You should get it working on a single table first, before you try multi-tabling, so you dont have to adjust it when you have lots of tables open. To stop it from moving the HUD on other tables disable the HUD Options > Tables Preferences... > [ ] WYSIWYG
Actually that is what i am doing. I configured the 6-max so it is correct. But when I do the exact same thing with 9-max it doesnt work. Only have one table open but when i move the stats the other stats on the same table just moves as well.
Holdem Manager Support Quote
10-30-2010 , 05:13 PM
I am playing rush tables and the # of pots are not showing up on all of the tables. What can I do to get it showing on all tables ??

and/or

How can I save the last hand that I play in hm on rush tables if the # of pots is not displayed ?
Holdem Manager Support Quote
10-30-2010 , 05:16 PM
Quote:
Originally Posted by adi
i get '' root element is missing, will attempt new...'' and it freezes. is there anything i can do or do i just have to re-install? i deleted the config file but nothing...
Quote:
Originally Posted by adi
when i do that it says the feature you are trying to use is on a network resource that is unavailable.
I would suggest a clean reinstall:

http://faq.holdemmanager.com/questio...o+Uninstaller+

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with www.revouninstaller.com using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...ager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.
6) Test if it for a while and see if it works


Quote:
Originally Posted by IamPro
didn't totally work, not everything is back to default like font/colors etc

Could I get the default HUD file plz, so much easier
The Default HUD is hard-coded. Deleting the prefs file recreates the Default HUD as it is when first installed. If your Default HUD was different it may have been modified.

You can try replacing your prefs file with this one, but it should be the same thing as if you just deleted it - http://www.fozzypokermods.com/temp/prefs.xml

Here is a copy of it that I renamed, assigned to Full Tilt, and Exported - http://www.fozzypokermods.com/temp/defaultcloneFTP.xml


Quote:
Originally Posted by DanteA
Actually that is what i am doing. I configured the 6-max so it is correct. But when I do the exact same thing with 9-max it doesnt work. Only have one table open but when i move the stats the other stats on the same table just moves as well.
You right-click (hold) and drag one HUD panel and all 9 HUD panels move in unison? Or are you using multiple panels? Try Ctrl + Right-Click (hold both) and drag.
Holdem Manager Support Quote
10-30-2010 , 05:46 PM
Didn't work but realized that I actually like my HUD, its just that when I hover over a stat it gives me the right box but when click on it instead it gives me the default I think... How do I fix these?

Last edited by IamPro; 10-30-2010 at 05:49 PM. Reason: and I like clicking to see the stats instead of hoving :D
Holdem Manager Support Quote
10-30-2010 , 06:34 PM
Nevermind, figured it out
Holdem Manager Support Quote
10-30-2010 , 07:15 PM
Quote:
Originally Posted by Just a guy
I am playing rush tables and the # of pots are not showing up on all of the tables. What can I do to get it showing on all tables ??

and/or

How can I save the last hand that I play in hm on rush tables if the # of pots is not displayed ?

the last hand displays on 1 table but, not the next.
Holdem Manager Support Quote
10-30-2010 , 07:29 PM
It shouldn't be showing on any of the tables. The bug is that it is being displayed at all during rush.
Holdem Manager Support Quote
10-30-2010 , 09:06 PM
Quote:
Originally Posted by fozzy71
It shouldn't be showing on any of the tables. The bug is that it is being displayed at all during rush.
oh, i c. how can i mark hands to view later ?? i know how to do it on normal tables. but, i can't figure out how to mark rush hands to analyze/play in the replayer later.


thanks for your help
Holdem Manager Support Quote
10-30-2010 , 09:13 PM
I have HM, use it all the time, and think that it is a good program. But there was one thing that I saw when using the trial version of PT3 that HM does not have, and I wish that HM did have it. When you mouse over a stat in PT3, it shows the sample size of the stat. HM really needs to have something like that.
Holdem Manager Support Quote

      
m