If someone transfers me 3-4 million hands of data on HEM to analyze in my HEM, will it slow down my HEM and/or HUD?

You could have tried letting it run longer, but chances are the DB is damaged beyond repair.

*Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands

Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://faq.holdemmanager.com/questio...Import+Folders

The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).


If you play a site like stars/ftp you can email their support and ask for all your old hand histories and tourney histories/results.

*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips


This is usually because the Use For tab is improperly configured for one or more of your HUD layouts and/or you are not selecting the proper HUD from the Choose Configuration: drop-down menu. The Default HUD should be set to a site you never play, and make sure none of the other layouts have conflicting rules. Any time HM isn't sure which HUD to use, it will revert to the Default HUD (even if it is set to a site you never play).

http://faq.holdemmanager.com/questio...se+For+-+Tab+3

http://forums.holdemmanager.com/showthread.php?t=13936


It will slow down future large/bulk import speeds and it will slow down query times when doing review. These things can be minimized by optimizing your database and regular maintenance. You can also purge mined/observed hands later to help reduce the size of your database, maintain performance levels, and it will still leave the HUD stats in the cache so you have the data for in game play.


Regarding general HM Performance:

I would suggest you do the majority of the things in this thread: http://www.holdemmanager.net/forum/s...ad.php?t=11194

Some of the most important things, imo:

- Remove the WinnerName, WinnerCards and WinnerWon from the Options > Hands View Column Selection.
- Turning off logging and deleting existing logs
- Vacuum/Full/Analyze, then Reindex - http://faq.holdemmanager.com/questio...tabase+#manual
- Defrag last and make sure you stop the postgresql service before you defrag. I personally use Smart Defrag.
- Do a Cold Boot (Shut Down > Start) before you use HM again




http://faq.holdemmanager.com/questio...s+Optimization

The one-time Tuning option should help with general performance, in addition to the regular Optimization steps.

1 - Options > Database Management... > Connect > Optimize

2 - Select the Database from the Optimization window

3 - I recommend you use the [x] Quick option once a week, or every 10k - 30k hands

4 - Optimize > Yes

Wait for it to finish and change the greyed out Exit button back to a selectable option.


Once a month, or every 50 - 100k hands, you should run a [x] Standard or [x] Full option, instead of the Quick Optimization.


Next we need to Stop the PostgreSQL service so the Defragmenter can Defrag the Database.

Start > Programs > PostgreSQL 8,4 > Stop Server

Open Smart Defrag - http://www.iobit.com/iobitsmartdefrag.html

Select both drive letter checkboxes > Analyze

Pick suggested Defrag process > Start Defrag


After Smart Defrag finishes you should restart your computer.

If you need to use HM before you restart your PC, then you need to Start Server.

Start > Programs > PostgreSQL 8,4 > Start Server


*If your Database is on a SSD (Solid-State Drive) you do NOT want to do a defragment.

**If you have a SSD and install the Smart Defrag software you want to open the Auto Defrag tab and disable the [ ] Enable Auto Defrag. On the Schedule tab you should turn off the [ ] Enable Schedule. On the Options tab you should enable the [x] Do not display flash drivers and solid-state drivers. That will make sure your SSD is never defragmented, on purpose, or by accident.

The hud worked fine when i was using 1.11.4 but now it doesnt work. Everything is set up correctly. The site is ongame/betfair

Double-check all the settings and make sure nothing has changed. If it still isn't working right, send me your prefs.xml file and holdemmanager.config file. Please email them to me at fozzy@holdemmanager.net, with a link to this thread and your forum name.

Please attach your prefs.xml and holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config folder to the email. If your extensions are off you'll just see a file called prefs and holdemmanager.

sent

I created a new database and am still having the same problems when I try to click on any tab on the left. When I first created the database, I could click the tabs and just got the message that I need to select a player. Once I imported about 500 hands and selected my fulltilt name, I got the same error messages as the previous database. I tried repeating this process with another database and different hands from my pokerstars account and the same thing happened. what should I do next?

Hello there,

my HUD stats have stopped working for rush SNG's and I haven't made any recent changes, currently using v1.11.05 Beta 18.

Any advice please?

Problem with FTP freezing when I have my HEM importing....any help????

Playing the $2/180s on Stars the past few days, I've noticed HEM seems to miss when I get 10th. Both times the past week that I've FT bubbled, HEM hasn't picked up on the cash and I've had to manually enter it. It's not a big deal for me since I'm not putting in too much volume at the moment, but I could see how it could be bothersome for some putting in more volume.

It might be worth noting that both times this has happened, the table I was on broke and the other table became the FT. I don't know how this might affect things, but I figure it would be worth mentioning.

Edit: This is 1.11.04 btw.

Hey Fozzy

ftpinject.txt - just wanted to verify that this is just some log file generated by HEM (most likely the hook into FTP), correct?

I'm surprised there is no mention of this anywhere on 2+2 (no matches on Google either), I just found this as a text file in my root C:\, it is currently about 90MB, and contains text about hands starting on whatever table, say table XXXX, and Writing to file "C:\Users\[User Name]\AppData\Roaming\HEM data\XXXX.rsh" (without that line I would have panicked for a moment, but I'm pretty sure it is just a library that HEM is using....right?!?!)

i would like to remove the hem note box in the hud, is this possible?

because i overlap tables and after acting on one and the next one pops up, when my mouse is on the way to the next one if i hover over the note box by accident that table now jumps into foreground which than overlaps the urgent table and no matter how many times i click on the urgent one the other one lingers overhanging it until i click back on it than back on the urgent one. so annoying. shouldnt do that imo

@ gazillions post about reviewing sngs.. I really would like to stress that every sng player shares all the grief as him when trying to review in HEM, and to be quite frank for probably ALL SNG players the ONLY real use for HEM is the HUD while playing, considering its pretty much a joke when it comes to keeping track of results accurately (which is extrememly LOL to me considering it has all the HHs and tourney summaries at its disposal yet a 3rd party tracking site like sharkscope somehow does it all on its own with a 99.9999999% accuracy)and an even bigger joke when it comes to trying to efficiently review tourneys. are there any SNG players who help test HEM that have ever actually tryed to do some review? I really doubt it. when i review my sitngos i always find it way more convenient to use universal replayer just because of the way it lets me flip through hands so effeciently, why doesnt hem work like that?

another thing i wanted to add about the review is that a program as simple as sitngo wizard (yeah i cant stand using wiz inside the HEM, it doesnt have the "edit hand history" button that lets you look at the raw hh so you can review post flop play, y is that?

I also find that in the solo sitngowizard its so much easier to flip through tourneys and skim across hands/stack sizes/blinds/etc in the tourney hand views, and with wizhud (hood's program) i can see my stats right over the game view for seeing what my reads were in specific spots.

cliffs: HEM is a joke for SNG's when it comes to anything but the hud.

oh one more thing why does it always think i have 2 tourneys that arent finished?

Received, but my inbox is overloaded currently. I will try to get to it sometime later today, after I get caught up from being gone yesterday.

I think you should try reinstalling postgresql completely.

Which Operating System, Firewall, and Anti-Virus are you using?

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

1) Uninstall PostgreSQL from the Windows Control Panel.
2) run the command - start > programs > accessories > command prompt > right-click > run as administrator
[PHP]net user postgres /delete [/PHP]
4) reboot.
5) Install PostgreSQL 8.3.9 from this link - http://www.holdemmanager.com/downloa...3.9-v1.0.7.exe


Please update to the release version 1.11.05 - http://www.holdemmanager.com/Downloads/HmUpdate.exe

options > configure auto import folders > auto-detect > ok

hud options > site options > full tilt > [ ] use OCR to read text, disabled.

If you still get no HUD, email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.net/teamviewer. Please let me know what time zone you are in and what time/days are convenient for you. I schedule support from 10:00 - 20:00 EDT, 7 days a week.


Double-check your Options > Configure Auto Import Folders.

Make sure none of them are pointed to \Program Files\Full Tilt Poker, instead of the proper sub-folder of \Full Tilt Poker\HandHistory.

If that doesn't help try going to the Help > Previous Releases and downgrade to beta 18 and see if the problem goes away. Please let me know if it does/doesn't help. If it does help we may want to do a teamviewer session with you and run the .05 release so we can try to find the conflict.

You can email me any results, or if you have further problems, at fozzy@holdemmanager.net, with a link to this thread and your forum name.


Can you try to reproduce this in 1.11.05? Perhaps update to .05, create a new database to test, and import the hands only from C:\HMArchive\2010\10 for this month?

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe


If the same problem occurs using .05, please www.7-zip.org the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread, and your forum name.


Yes, that is most certainly one of our files, and I agree it is a bit odd for it to be all alone on the root of C:\. I will send an email to the tech/dev team as you are the first to mention it to me.

hud options > player preferences > choose configuration: > [select applicable hud config]

appearance tab > [ ] show note icon

Nothing I can say on this that hasn't been said before.

http://forums.holdemmanager.com/rele...ment-regs.html

Typically it is because you need to import the summary information or manually edit/complete the information. You can click the [x] Incomplete button to filter for those 2 games.

If they are pokerstars tourneys you can request summaries and try to import those -

Pokerstars > Lobby > Requests > Tournament History .. .

Then you have to create a text file, from the email, to import to HM.

http://faq.holdemmanager.com/questio...and+Histories+


Otherwise you can edit them manually - http://faq.holdemmanager.com/questio...esults+Sub-Tab)

I, and others, have asked about having a written manual for HEM. Your response was that you wouldn't want to be the one in charge, and HEM is indeed a large and complicated program. On the other hand, so is Windows 7, and there are lots of W7 manuals and books out there (I have one that is 758 pages not counting the index). Of course, HEM probably doesn't have the staff to devote to a 750-page writing project.

It occurs to me that in the case of HEM, with a complicated program and a small staff, I was looking at the wrong model. The model shouldn't be Windows 7 documentation--the correct model is Wikipedia!

Wikipedia is a collaborative and largely volunteer project. Anyone can post an article or suggest an edit. Just think of how many sharp players on 2+2 would be quick to correct a mistake in the manual, or to add information that would be useful. You could even put out a call, for example, asking for help to organize a table of contents, descriptions of stats, or whatever.

I envision volunteers adding information beyond simple documentation, for example, articles on how to use HUD stats at certain stakes or in certain situations. I believe that once you got this started, it could really take off.

I followed these instructions and all my old databases are gone when I open up holdem manager. how do i get them back?? and also unfortunatly it didnt fix the problem. I opened up holdem manager with the new blank database and imported a few hands. All the cash tabs still give the same error message.

Im using windows XP and Trend Micro Antivirus.

The original manual was written by one of our current support employees. The FAQs are now controlled by that same person and another support employee. I don't know if either of them would have time to make a new one, but the last I heard we had no short-term plans for a manual. The FAQs are our 'living manual'. Feel free to suggest it or bitch about it on our forums.

Yes, it renames your old postgresql folder and installs it all clean. I was relatively confident your databases were damaged or the installation itself was damaged. Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.net/teamviewer. Please let me know what time zone you are in and what time/days are convenient for you. I schedule support from 10:00 - 20:00 EDT, 7 days a week.

hud not working anymore for merge (carbon) sit and gos. hud is showing up, but all the numbers are at 0, expect for total hands.

Hi Fozzy.

Can you tell me how I would go about getting HEM to work on a mac? I am aware that there isn't a mac-compatible version of HEM, but is there some sort of emulator I can use instead? Thanks.

I just tested a DoN and had no problems. Are your hands importing?

Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...oesn'tWork
Send the answers to my email, fozzy@holdemmanager.net, with a link to this thread and your forum name.



Most people use Parallels or BootCamp.

i am trying to analyze my results vs a certain player - check my EV, review all significant hands played vs this player, etc.

however, i'm having trouble using both the "vs player" tab and filter. i can't understand the way either works - the vs player filter doesn't seem to filter what it's supposed to and the tab seems all over the place - the numbers don't even seem to correspond when looking at any specific opponent (the bottom line in the bottom half of the screen doesn't match the "$USD" tab in the top half of the screen). does anyone have any information on how to use either of these features, or if they are known not to work properly?

Is it possible to separate the same limits based on TYPE of table, not # of players dealt in the hand?

ie. I play 200NL FR, 6max and HU in a day, how can I look at hands played on 6max tables instead of filtering for hands with >2 and <7 players? That means shorthanded hands at FR tables show up with 6max hands etc.

hey isnt that hh box supposed to be resizeable? I'm refering to when i click the hud box in the middle of the table and the hh view box of the hand i clicked on pops up with the 2+2,TxT,__ buttons.. mmine are cut short sideand bottom

The Vs Players tab sorts by villains you played. The bottom window has a 'Min BBs Won or Lost' filter. that will filter the hands you played against each other. Once you start using the Filter > Edit options it should filter the results you see in the upper window of the Vs Players tab.

If you have further, more specific questions, feel free to send me them with screen shots and/or original hand histories so I can try to duplicate your scenarios. Please www.7-zip.org the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread and your forum name.


This is not currently possible, but has been suggested many times. I have no ETA for when this feature might be implemented.

No, it is not resizeable. Try to change your DPI Scaling to 96/Normal - http://www.istartedsomething.com/200...a-dpi-scaling/

Hi, can someone verify this

Is stat "$ Rake" * 27% a true representation of the rakeback we should be getting until the new fulltilt?

hi,

what is exactly the problem with HUD for the rush tables? it appears one day and disappears next day (without any change to HEM or FT), and works fine in one beta version and not in another? is it so hard to test it out before releasing a new beta? is there similar kind of problems with pokertracker? (I also work in the software development field.)

sorry for venting, just that it is so frustrating when you just start to work, and notice the hud problem, then you have to spend the next hour or 2 trying to figure out why. and when you figure out the problem, you are already exhausted before playing 1 hand.