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This is just a really really minor nag but in Windows 7, I have HEM pinned to the taskbar, but the icon never shows? just a unknown file type icon, any idea why?
You are the first I know to mention this. I have it pinned with no issues. Try to unpin it, create a new shortcut, and then pin the new shortcut to the taskbar.
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Okay, HEM didn't import half my hands. I have no idea why.
So I made a new database to test and imported hands from the ongame folder. It imported every hand fine from todays session.
So I went back to my original database, purged all the hands and tried to import them again and it says: Found 0 files to process.
Why would you purge all your hands? Did you copy the hands to a new folder?
To get all your missed hands imported
1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.
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I exported all hands from the temp database I made which imported them all correctly, and tried to re-import them into my original database, and it says import error on all of them.
If you get errors importing them you may have a corrupt DB. You are always better off importing the original hands instead of exported hands.
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Help! I need those hands in my main database. (I've tried importing them from HM Archive, Ongame Folder, and Exported from HEM test database).
Cliffs: Basically hands are importing fine in one database, but not the other.
If they won't import, or still give errors, after copying the hands to the desktop, your DB is damaged and you will want to import all your original hands to the temp/new DB to replace the original DB.
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Originally Posted by Just a guy
how do i get hm on my other cpu again ?? i had to wipe the hard drive clean.
Just install it and register it with the same code, as PC#2. The code can be used on 2 machines at once and can be reset as often as needed.
Please try using our site to register your current/new license. If your code isn't there already you can upload it manually and then reset the code whenever necessary.
https://www.holdemmanager.com/store/login.php
To get your current license from your running installation of HEM: Help > Show Serial Number
If you have lost the code entirely you will need to ask our sales team to search the archives. Please email your details/questions to
sales@holdemmanager.com.