Quote:
Originally Posted by 10bbs
Hi, I mostly only mutli-table a bunch of sngs, when I goto the Tourny tab to review my results, I see that HEM is always missing a few sngs. Ex. I play 18 sngs at a time, and if I play 1 session a day, it only shows up me playing 16 or 13, but only mostly missing the ones I didn't cash in. So with these flaws in the data, it would overstate my profit, etc. Just wondering what could be done to fix it.
*) Please update to the latest beta -
http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
To get all your missed hands imported
1) Right-Click your Desktop > New > Folder.
2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
4) Paste them into your new desktop folder > HM > Import From Folder.
*) If that doesn't help, please answer these questions -
http://www.holdemmanager.net/faq/afm...aspx?faqid=174
*) Post the answers in a new thread on the HM Forums -
http://www.holdemmanager.net/forum/index.php
Then we may want to have you email us some of the hands, post screen shots, or we may want to do a remote support session.