I've installed the update to import with HM2. That's working fine, but now it says I have to enter my serial number. I did, but it's not being recognized, lol. I'll just use the trial for now.

boom, ty. Sorry was a little too quick on the trigger of that post.

Holdem Manager 1

I'm playing on lock and my HUD is working, but I cannot get the HUD to recognize my correct seat position at all of the tables. On one table all the stats are under the correct player, but on other tables the wrong stats are under the wrong players.

For example:
My preferred seating on the Lock Poker client is seat number "8" on a 9 handed table. In HEM I go to HUD Option > Seating Preferences > Merge and select the "8" seat for a 9 max table

Other things that I thought would fix this:
1. HUD options > player pref > fix my stat position
2. In table manager saving table positions
3.HUD options > table preferences > lock the layout

None of those things seem to be fixing the problem, any suggestions?

The table scanner developer is working on it, but as it's a completely new system, it will take some time. I do not have an ETA as to how long it will take.

We need your reg.log file and your email address. You can send the last 10-12 lines at the bottom of the reg.log Please PM them to me.

Please try all the steps on this FAQ and send us a new log file as described at the end if you still have problems -

http://hm2faq.holdemmanager.com/ques...Holdem+Manager

Lock is not Merge any more. It's Cake.

Cake preferred seating is being trouble shot right now. We hit a snag on part and hope to have it finished soon.

I just used HM2 on a Merge Double or Nothing. It worked well for the most part but the BB stat and M stat weren't working. It was if everyone perpetually had their starting stack, so as the blinds went up the BB stat and M stat went down but pretty much (but not exactly) in unison. I don't know if it is a HM problem or a Merge problem but I thought you should know.

FWIW, in the 1 HH I was able to get, the stacks ARE perpetually written with the starting size.

Sounds like a Merge problem then.

LOL, W2G Merge. I will ask our testers to try and duplicate this but from the sounds of it there isn't anything we can do. We can only import the data that they write.

Hey, it's one way to eliminate zero-size stack errors.

Hi, hope you can help me

a) My replayer started to look like this (on harrington advanced HUD, not on the default HUD):


Uploaded with ImageShack.us

b) Zoom HUD has stopped working (worked few days ago) the HM is still gathering hands but for some reasoon there is no HUD display. Checked that all the software is "running as administrator" (i.e. HM2, Pokerstars and PokerstarsUpdata, even PokerstarsUpdata Online)
But the hud is getting stuck in "waiting for hands" mode...

c) Can's see amy hud when just observing tables. Altough the "no HUD stats without hero" is un-checked.

Any help on one of these issues would be great
TIA

mangate

a) please use the right mouse key and arrange the hud as you need it.
b) please install our latest prerelease: http://www.holdemmanager.com/Downloa...AutoUpdate.exe or follow the instructions in this thread: http://forums.holdemmanager.com/hm2-...rs-update.html
c) The Hud will not work when you observe a table as this is a forbidden feature "datamining". You need to play at a table for handhistories to be written and the hud working.

What exactly do you mean? Can you post an error message or screenshot explaining it?

In the meantime we are sure that the BB/M problem is caused by the Merge software.

He was just joking.

Is there any way to get HM1 working with the new Merge 6.0 software that just came out? Is there are thread on this already that I missed?

this, please

You should be able to find a download link from fozzy's post in here a page or two back, I think he has posted it a couple times.

Waiting for perfered seat update from yall, but untill then. Im playing on cake, I have perfered seat unclicked on cakes software. Everytime I sit my hud comes on 1 seat to the right where i am seated. Every time I move tables it does this in mtts, so every table i have to move 1 seat over on the cake software, kinda annoying. any fix or just wait til perfered seat update?

for hm1

D/L the new beta to work with merge (HEM1) and have noticed that the tournament hud filters no longer work correctly on stars. This is the ones filters to a players stack in BB's. It was working before I updated so am just passing this along as info as I am just reverting back to the zoom beta copy.

After updating I can't get into HEM anymore because it won't let me get past the authentication system. I have purchased it but it says my trial is over, and when I enter my license key and choose primary computer #1 it just sends me back over to the 0 days left screen.

What do I do?

Thanks
Denise
Holdem Manager Support

Hi,

We will have a fix for this issue in HM1 soon.

Thanks
Denise
Holdem Manager Support

Hi,

Thank you for this information, i am sending this to our bugs department to get verified and we will get a fix out as soon as possible.

Thanks
Denise
Holdem Manager Support

I've just updated to the latest version of HEM and it's looking for me to register again but I'm getting an error message saying 'Error when registering to server'