You will want to manually import the original hands to HM3 via the 'File' - 'Import Folder...' option from the PT4 'Processed' hands folder.

In PT4, if you go to:

Configure > Site & Import Options > Preferences

This will show if, and exactly where, processed hands are moved for your particular system.


If you can't see it, turn off the windows option that is hiding that directory.


Edit: If you are trying to only import a single hand or small/filtered sample of hands from PT4 to HM3, instead of all the hands, you will want to export the hands from PT4 then import them to HM3. If you have any issues exporting hands from PT4 please contact PT4 support.



Regards,

Fozzy71
Customer Support
Hold'em Manager

When I play PLO does it show me the player's stats just for PLO, and not include Hold 'em? Some players play wildly different depending on the game, so I don't want to see PLO stats when playing hold 'em tables.

The HUD auto-filters by game type. It will not show NLH data in the HUD when playing PLO, and it will not show PLO data in the HUD when you play NLH.


Regards,

Fozzy71
Customer Support
Hold'em Manager

is there a way to add current position to the in game HUD? I can't find the option (so it says CO, BTN etc next to their name)

No. Unfortunately, HM3 does not have any live tracking features at this time. HM2 had them originally but we disabled the 'Live Tracking' feature required to power them many years ago as it was only working on Stars at the time and they no longer allow such a feature. We do have a feature request to add a 'Live Tracking' feature to HM3 to power a positional HUD. If that is eventually developed it could also allow for live pot odds, a 'line taken HUD stat', etc to be developed after that. There is no estimate for if/when this live tracking engine might be coded to power these types of features.

If you want to be notified if/when live tracking is added please send an email via the 'Contact Support' link and include "Notify Me When HMT-2047 Is Resolved" in the subject line and body of the email.


Regards,

Fozzy71
Customer Support
Hold'em Manager

Does HM3 HUD work on iPoker skin Championpoker?

The latest HM3 beta version 3.1.34.9903 should work on all iPoker skins that write local hand history files for HM3 to auto-import while playing. If you have that version of HM3 installed and the HUD is not working at your iPoker skin please see our HUD Troubleshooting Guide.


Regards,

Fozzy71
Customer Support
Hold'em Manager